Discount Tire Store – Kalamazoo, MI

Who doesn’t love a new set of tires on these Michigan roads? It’s a great day! I’m getting a new set of tires (I’m singing that line in my head). We always get our tires here. Friendly and fairly fast service. Free rotations and reminders if you need them. You can also come and get the air checked, especially during season changes. It helps the wear and tear, who knew. They didn’t try to up sell me today. I researched the tire I wanted ahead of time and bought those. They were actually a hair cheaper than Costco.
They have a comfortable waiting room with complimentary coffee and water bottles too. So if you stay here while you wait instead of walking to Sweetwater Donuts you won’t ruin your diet, another plus.

We were told one price on the phone and when we came in they used bait and switch and charged more. I don’t like being lied to. Always make sure to get a name when someone says they’ll give you a discount.

How much do I love Discount Tire right now? So much. So, so, so much. Not as much as I love air, but close.
I got a flat on the road today. Such a bummer. I was taken to another tire shop that was going to charge me $ 615 to fix my tire on a wheel with cross-​threaded lug nuts. That is a lot of money. They also couldn’t fix it yet today. I’d have to wait until tomorrow. I was an hour’s drive from home, what a mess! (I am thinking rental cars, hotel rooms, all sorts of what have you…)
I called the Discount Tire near my home where my wheel was services in Feb. wondering how this could happen. The manager advised me to head to the local store and they’d «take care of me» and «get me mobile tonight». Aaaaaaaaaand, much to my delight, they did. One man had to run to the auto parts store to get the pieces he needed for the repair, and both Tim and Travis worked well after close, but they got me on the road, tonight.
I am everso grateful for their commitment to being a company built on integrity full of employees who are people with high ethical standards. There was a small mistake made in another shop, and the Kzoo folks helped me in my time of distress.
Super shout-​out to Tim and Travis. I am home safe, with my car. WHEW!
Love these guys! Will shout it from the rooftops, they’re awesome!

No good. Purchased some lightly used wheels/​tires and took them here to be installed. Three of the tires were fine but one needed to be replaced. I had already purchased the replacement so I just needed it to be mounted and balanced. They put the brand new tire on the front of the car, which you shouldnt do. They even have a sign at their registers explaining why. I didn’t notice it when they were done and left. Had issues with the car pulling so I inspected the tire tread and realized the new one was up front. Took it back to have them rotate it and the salesperson tried to tell me the tires I had on the car weren’t the right tires (load limit rating was too low) and that I needed them all to be replaced ASAP. Refused to rotate since the tires weren’t ‘safe’. They are the original tires from the factory and also listed in the manual as the OE tires. I explained this but the only thing he was willing to do was sell me new tires. I assume he was hoping I wouldn’t question his ‘expertise’ and would just buy new tires on the spot. I ended up rotating them on my own which isn’t difficult, just a little time consuming. Fixed the pulling issue. Needless to say, I will not be back in the future.

Excellent Service & good prices… I shopped around the area and they had the best prices for tires and service. Not only that but I called late to get a tire change and they took me in with no problem & were glad to have the business. Ill definitely be back.

Great service.
The guy went through his required up-​sell routine on me, then when I said I could only afford 2 tires, he quoted me a standard price for two no frills 40,000 mile tires. Then when I asked him if there was anything he could do he said he’d give me two 65,000 mile tires at the same price and that if I came in during the next 6 months he’d sell me two more at the same price. That price happened to also be significantly less than what Belle Tire quoted me at for the no frills 40,000 mile tires.
Once we had that settled the wait was great. 30 minutes after agreeing on the price I was out the door and back to work. Granted I went there during the middle of the work day.
Overall, great experience. I’ll happily give them more of my business.