Denny’s

At dennys the lack of service was completely TERRIBLE. I had to wait 15 minutes for my drink and she gave me the wrong drink. Then I waited for my food for 25 – 35 minutes which was very delicious. Then I had to wait so
long for the bill which the waitress never gave me, I went up to the front desk and demanded for the bill. If I could I would give service-​1*

This place needs to be shut down. I’m stupid enough to give it a chance two years after i was with a friend that found a cockroach that had been cooked in his food. The management response to this was ten percent off the meal… I try it again two years later and there is some kind of solid wood chip thing the size of a quarter in my burger… it’s horrible.

My reason for 2 stars. Food was what you expect from Denny’s. Quickly seated. Then used bath room. No soap. Told host. Rest of meal was fine. Good service. Then after the meal used the rest room again. Still no soap! Very unhealthy. Told host again out the door and I think he then addressed it. No soap in a restroom should be priority number one when alerted. We don’t expect much from a quick meal at Denny’s. But soap is something I’d expect at any dining place. I’d give them one star but they other wise did fine for a Denny’s. Cuz no one really goes there for quality. Or do they? So. Bring your own soap.

If your kid cries for Mac and cheese at 10pm when everything is closed, you can stop by here to get some! The stars are for the convenience of getting hot food late!

My GF and I have eaten at this Denny’s over a dozen times in the last month and have had decent service and food items but the last 2 times that we visited this restaurant we received both terrible service and food. The waitress rushed us out both times and then cashed us out at the end on our last visit. She threw my card down on the counter (instead of handing it back to me); she didn’t ask how our meal was nor did she thank us for our patronage. Lastly, when we were departing, I said «thank you» and she didn’t venture a reply at all. We are here for another few weeks and will be visiting IHOP up the street.

Not sure why this place has only 2 stars but the service was friendly, from the hostess to the server and the view was amazing. If you’re lucky you will get seated at an ocean view booth.
The value is good, for every budget and they even have real cream for your coffee and not the fake cream.
Food was alright, what you would expect from a Denny’s but it wasn’t awful.

For the first time in a long time… great service with Aloha. Immediate greeting from the hostess. Perfect reception. Promptness on taking and getting orders out. Our server (Christine G) did a awesome job especially without a kick stand to put out our food! Talk about great service all around. Mahalo for making it a good one.

I heard bad things about the service in this Denny’s from locals, but was pleasantly surprised on the day we went there. Good service from the Hostess and Waitress, good food and a stunning view of the ocean out the window.

one of the best breakfast values in kailua if u like traditional american breakfast. Service was good, food was served promptly and was good. Seems food is a little better during the week than in weekends, not bad just better. Good view of kailua if u can get a window booth.

This Dennys used to be award winning and a top Dennys unfortunately the current management has run it into the ground. They are always out of things for instance 6pm no soup or the soup is Luke warm, no rolls, it seems every time I’ve go in there is some issue. Thank goodness we just got am IHOP for Kona. So sad Dennys.

Came in around midnight after our flight landed and needed a quick meal. Ordered a senior tilapia plate to share with side of eggs.
Food was decent and there was lots of it. Service was slow as there were only two servers, one of which was more focused on cleaning up. At some point they were both in the front of the restaurant at the cashier’s till chatting up a patron and then with one another. We waited a long while before we got to order and we paid at the front since we couldn’t be bothered to wait much longer. Pretty sure our side of eggs were forgotten too and the cook threw in an extra egg to make up for it. That was kinda nice.

Food was great. More than we could eat. MocoLoco with fried rice was excellent as was everything else

Awful service! Rude waitress with a nasty attitude. Cant say I’m Shocked at how horrible the service was.(It is Denny’s)But that’s no excuse. There are people that should never be in the service industry.

They have a person who stole we left a sunglases and for a few minute i Pay and I come back for my sunglasses and they was going the guy who clean stole them so sad Hawaii bad experience

Ewwwww! This is the dirtiest Denny’s I’ve ever been to! The food was okay but the coffee was sooo awful. There was food all over the floor and when our waitress went on break, her fill in never came to check on us.

Came here with my husband as he’s never been to a Denny’s before.
I had the chicken bacon burger which was good. I exchanged the fries for a fruit bowl which was great.
The hubby got a patty steak with two eggs and a side of bacon. He exchanged the hash browns for fruit and the toast for pancakes.
A very big meal for not much. Service was great too.

The food itself is decent quality, the view a beautiful, and the interior is fine – but the management is terrible. It’s always understaffed so it takes forever to get your food, the waiters and waitresses try their best but are run down and exhausted so they become short with the customers. They need to hire or bring on more waiters/​waitresses and chefs so that it could actually be a decent place to eat.

Wow, I actually found a cockroach in my food, this was disgusting, our server Brenda was amazing, she was so helpful, the management never even took care our food bill! They made us pay for cockroaches in our food. I blame the manager Nikki and the owner of the local franchise Mr. Sahito! These people should be shutdown for their filth and unwillingness to help paying customers that were served bugs in their food. Travelers beware of this substandard restaraunt and locals alike! I live here and have no agenda against businesses, this was disgusting.

What a horrible experience, definitely do not recommend. The service was quite slow and according to waiters/​waitresses and a man, who I am guessing was the manager, it was «busy.» There were still lots of open tables!
The host was definitely one of the nicer workers there. He helped us to our table and assisted with getting us take out plates because our waiter NEVER followed up with us after dropping off our food. He even dropped off the check immediately after dropping off the food.
They charge $ 2.50 for a drink but never refill it?! What a rip off! Not to mention the food wasn’t all that great. It was decent, not horrible but very unappealing. Almost messy looking, definitely nothing like the pictures in the menu.
Waiter also looked unprofessional. Our waiter had a smell about him that did not make our meal appetizing. Don’t mean to be rude, just honest.
If there were a way to negative star this place, I definitely would but I can’t! Take your money else where and have a good experience!

Service was decent up until we got our food. No follow up. Water and drinks never refilled. 25 minutes. LAME.
Lady who took our order stepped on my foot, proceeded to look at me square in the eye while still on my foot and didn’t apologise.
Also, when we asked nicely for the bill and a gentle reminder for drink refills, she suddenly got salty and quiet.
The restaurant is standard, food and décor wise. It has a great view of the Kona coast. Shame we won’t be back.