Alaska Airlines

For the most part I like the non-​stop to maui from portland. Hawaiian does a little better job in first class though. Pleasant people and seem to like what they are doing. Wish the spaces behind the seat had more room.
Like the fact they have USB chargers.

It’s a love hate for me.
Love — This is our first time flying Alaska airline. I like the idea of not having to stop for a layover in Oahu. They offer many direct flights which save us time and give us more time to spend at our destination.
Hate — they do not serve hot meal in flights. You have to purchase them (which I think its lame) Hawaiian airlines offer hot meal in flights. You also have to rent a tablet from them which cost $ 10 to watch movies or TV. Hawaiian airlines do not make you because you can watch whatever from your own seat!
Will I fly them again? — Maybe if I really want to save time

I don’t know what you call the attendants that «help» you around the ticketing are, but they were horrible. Flat out rude and non helpful at all. If you don’t want to work there, find somewhere else to work.
Other than that, the airline got me from point A to B and C.

They are the best!
love Alaska airlines especially flight to San Diego… the staff is awesome.

We use Alaskan Air for the majority of our travels.
I love the cleanliness, the staff and the aircrafts. This trip to Maui was a rough one. My husband broke his neck surfing and we couldn’t fly right after. I called Alaskan air and immediately they had multiple options and waved all our costs.
On the day we were leaving, something happened with the cockpit switch and it delayed the flight a few hours. We not only relieved an Amazing apology from Alaska airlines. We were updated and treated with great service. The crew was amazingly positive the whole trip and gave us $ 12 a person to eat in the airport as well. I am amazed at the personality of this airlines and we will 110% only be flying Alaskan. Good job team.

We are an Alaska airline family. Most of our flights have been been great. Most the of the staff and the flight crews are nice.
Whenever we go to Hawaii we will be on Alaska Airline.

I have never had any problems with Alaska Airlines, the great prices have me using them more often. No monitors on the planes, they do offer rental tablets if you want to watch a movie to TV show for a small fee.
if you have a smart phone or tablet, you an view some free content over wi-​fi.
As for baggage claim, you luggage comes flying out on the belt in 20 minutes for those in a hurry.

I was on flight 814 from Maui to San Diego. While I had a beautiful trip in Maui, our experience with the employees at the Alaska Airlines curbside check in at OGG was not as impressive. At some point during the time I dropped off my luggage with the skycap, several items of clothing were stolen out of my luggage. Bathing suits, skirts, pants etc!!! I am extremely disappointed that Alaska Airlines would hire thieves! They need to do a better job at screening their employees. At least several hundreds of dollars of clothing was stolen out of my luggage. It’s a pain in the butt to try and recoup this and the employees know this. So, I’m going to leave reviews and post on social media. Never again Alaska Airlines! You have a female employee about a size 8 – 10 that is very fashionably dressed right now!

Horrible, they scam you into buying priority seats by the exit for 50 dollars each then before the flight takes off they move whoever wants to sit there so we paid for theses seats for more leg room ended up sitting by a big lady who squeezed and moved us up and down without paying a penny extra, this was our flight 814 from Maui to San Diego, the flight crew rude and not helpful at all, Alaska you lost us for good.

Very poor customer service.
From the first step to the airport every person from that company was unfriendly.
Fly with them just if you have no choice

We took Alaska air from San Diego to Maui. The attendants were absolutely fantastic. Unfortunately on our plans there was an elderly women who was sick with chest pains. The girls waisted no time asking the passengers if anyone was an emt. Good thing she was fine but we thought the professionalism in handling this was amazing. If my elderly parent came here I would know they were in great hands!

This was my first time flying with Alaska airlines and they were fantastic! We got to upgrade out seats to first class for very cheap. On the way back home Mahealani, the customer service agent was incredible. She helped us get our seats next to each other since we both weren’t able to get first class. She was pleasant and extremely helpful! I will be using Alaska airlines again in the future!

Alaska Airlines is middle of the road in my book.
The check in process is always easy enough. Never have to wait very long, but I do feel it is ridiculous that you get charged for your first bag. It just turns into a challenge of how can you game the system. The number of people with carry on luggage has increased substantially. Then it’s a given that the airline will make an announcement the flight is full and they will check in your carry on free of charge.
On my most recent trip: Family of 4, week vacation. Crammed everything into 2 large suitcases, as paying $ 100 one way is ridiculous, and one small rolling carry on. On the way home they asked if they could check the rolling carry on free of charge. Nice gesture, but also made me think: we’ll next time we will check one large bag and bring 2 carry on. Thus why everyone takes carry on only and banks it will end up getting checked.
They now offer charging stations at your seat, which is nice as everyone has probably experienced your laptop, iPad or phone dying mid flight.
No pillows, no blankets, pretzels instead of peanuts, meals are not included unless you are in first class. They offer tablets with games, movies, etc for $ 10.
Flight attendants are always friendly, however it is interesting to see how much stricter they get with following procedures when they have trainees on board.
Seating is always tight and uncomfortable, but that is a given pretty much anywhere unless you are in first class.
All in all… average airline experience.

George was very nice checking us in and got us our passes and bags very quickly. Very nice and respectful service!

I received an email that the flight was to be delayed 2 hours and checked in at 12 instead of 10. Teller was nice and gave me and my friend a voucher for free food, which we didn’t use. On the flight I got free drinks all day. Apparently the plane that was scheduled to be used was not supposed to have been due to mechanical issues. I was pretty stoked. To top it off on one of the stops I was automatically upgraded to first class, which was a first, and was able to drink my gin and tonics in glass instead of plastic. I also received a voucher for discount on my next ticket. I think AKAir must be stepping up their game due to competition, but I’ll take it.

Great experience traveling from The Hawaiian Islands to Oakland. I was exhausted and decided to upgrade to first class to relax. The flight attendants were fantastic, very accommodating, very attentive, and very friendly. Service was excellent from start to finish. Thanks Jeanne! The meals and drinks provided were excellent. Worth the extra money to upgrade!!! ;)

Worst flying experience ever! I fly often aswell! I was on flight 805 on Tuesday June 10^th from sacramento to maui. Everything was normal until I was in the air and was faced with the worst service by flight attendants ever! One gentleman was kind but the two elderly attendants were so rude! I could not believe the way they were speaking to me and giving me so much attitude! I cannot believe I gave them my hard earned money I be treated that way! Sure I got to my destination safe. But as long as u don’t mind being treated like complete trash go ahead and book with alaska airlines!

Very nice Check in clerks, pilots, and flight attendants for our non stop flight to San Diego. We even go into San Diego 25 minutes early which is always a plus. I will use Alaska again when we fly back to the islands.

Not sure where I should write this review. It’s regarding a flight from Bellingham to Maui, so I’ll post it both here and on Alaska Bellingham’s Unilocal pages.
This was our first time flying with Alaska Airlines, and it was less than stellar.
~ Dirty plane: crumbs all over our row of seats when we got on the plane, dirt and grime all over the window and shade. I don’t expect a completely sterile environment, but a quick clean or at least vacuum between flights shouldn’t be too much to ask.
~ Ridiculously hot flight: I’m talking, beads of sweat running down everyones’ faces. It must have been close to 80 degrees in there. When I’ve flown to Maui with other airlines in the past, I’ve never experienced this much heat. It could’ve been a mechanical issue, but they could have made it better by increased beverage service (see next point).
~ Lack of beverage service. Flight attendants came around with drinks shortly after the plane took off, but not again until we were about 45 minutes away from landing. That’s 5 hours without so much as a glass of water being offered. A more frequent service would be excellent, especially on a flight that warm.
~ Very rude check-​in staff a Kahului airport. My bag was overweight by 3 lbs (my fault), however the attendant couldn’t have been more rude, suggesting I «try not to pack the whole closet next time» as I was shuffling things from my checked bag to my carry on.
A couple positives: Complimentary Mai Tais as we were nearing Maui, and very friendly staff at Bellingham airport. When the flight attendants were actually present, they were nice enough.
Would I fly Alaska again? Maybe. Only if the savings are as great as they were this time: Over $ 850 total vs. WestJet (different airport, Bellingham VS Vancouver). I feel that this could have been a great flight if some of the staff put in a little more effort and attention towards their passengers.
I highly recommend WestJet out of Vancouver or Hawaiian Airlines out of Seattle.

You should lose your co-​chair partnership with Delta… The worst check in ever… 2 hours to check in 2 bags… Just stupid… And you don’t honor delta gold and platinum members on Hawaiian flights… You have lost my business forever…