Jj Chicken & Fish

First of all this is not JJ Fish. Which made me mad. I’m from Chicago and was happy when I found this on Unilocal,thinking I was going to get some good ol Chicago fast food.
I got a gyro, BAD DECISION! It’s frozen, not fresh. They dont even put onions on it. Ew. Maybe Atliens won’t notice the horrible quality, but Chicagoans definitely will! I wouldn’t have given this food to my worst enemy.

The seafood was pretty good, which is the only reason for the three stars. The food takes an extremely long time to get. The price was way overpriced for what it is. Like really overpriced. Again, it’s pretty solid food, but that price isn’t equal to it. I’ve had better seafood and would never go out of my way to stop here. Customer service was meh!

OMG! HOT MESS .COM! the guy behind the counter was definitely NOT customer service material. couldn’t elaborate o the menu (our first time there) I asked for a fish sandwich and was surprised to get 2 pieces of bread thrown on top of some fish and fries. not what I’m used
when I said «Oh I’m sorry I asked for the fish sandwich» he rolled his eyes and said yeah that’s it! So I said well could I exchange it because a sandwich to me comes on the bread with lettuce and tomato, that’s when he got argumentative .then when my daughter asked what his problem was he started arguing with her. We asked to speak with a manager at to which he said I am him! yeah ok! Never been back since

I’ve stopped here 3 times in the past 6 months. Each time I have enjoyed my piping hot meal. The old Mrs. Winners building that the location is in could use some cosmetic repairs to make it more pleasing to the eye but the food is great! So I won’t complain at all.
I have tried the BBQ Wings (with batter) and Wings just fried no flavor added and I think I had the nuggets as well. The BBQ Wings were very good. Kind of put me in the mind of KFC’s BBQ Wings. But they were tiny. I do not like small things and so I initially gave them a 2.5 Star. Even though they are very small, they were still pretty darn good. I enjoy the fries too. They are thin, long and crispy. You get 5 wings, 2 slices of White bread, Fries and a beverage for $ 5.34. That’s a plus in my book. And the cashier’s every time have been nice and pleasant. So considering the price for the combo and the excellent customer service that I have received at each visit, plus the fact that the good is so hot you can’t eat it for a few minutes brings my overall score up to a 4 Star!
On this last visit I used the Drive Up window. The sign on the window says there is a 5 minute wait. I assumed it would take at least 10 minutes but it only took about 7 minutes for my meal to come and there was a car sitting in front of me when I first pulled up that had just placed their order. This was quicker than the other two times that I have gone in to eat.

One word… awful!!! I ordered catfish and before I was given my order the girl opened the container and proceeded to heavily shake something over it. I asked what it was… she told me it was lemon pepper. I told her I didn’t want that on mine… she said we always do it. I have been patronizing JJ sine they first opened in Chicago around 1984 and never have they sprinkled anything on my food. I DONT LIKE LEMON PEPPER!!! The cook offered to drop the fish back in saying it would come off. By then I didn’t want anything and wanted my money back. I was refused my money back and was given a fresh order. I still was not satisfied because of the going back and forth with the guy in charge claiming he couldn’t give the money back because he had done nothing wrong. I beg to differ because a person should be asked if they wanted some white stuff sprinkled over their food. I had to take one for the team on this one. They don’t have to worry about me ever stepping foot in that place ever again. The fish had not been cleaned properly, was bloody inside and tasted horribly! Just NASTY!

The place is clean and bright and smells great. We ordered whiting and fries for the family. The order was fast and the service was good. The fries came out hot and crunchy and unfortunately so did the fish. The whiting filets were cut so thin they curled up into themselves. By the time they cooled off we had chewy, crunchy fish. We’d hoped for some flaky tender fried fish but no such luck. Maybe they fried to long or maybe they should use thickerr pieces. If we go back maybe we will try the shrimp or chicken wings but not the fish.

The food is always made fresh to order. The customer service is great, which is imperative when your dealing with someone’s food. The best fish I’ve had in a long time! The wings I can pass on (sucked). Well you can’t be good at everything!