Modell Sporting Goods

This store is huge but literally has nothing. Ever. The last 3 or 4 times I’ve come here to find sporting equipment I’ve left empty handed. Better off not even trying this store and head to the city or Bergan county.

They have pretty good deals but a lack of selection. It was pretty empty when I went on a Friday night. I had multiple employees approach me asking if I needed help and they both told me that if there was something I wanted but was not in stock at the store, they can order it online in the store and shipping cost would be waived. Sounds like a pretty nice option. But then as I stood there looking at what sneakers they had, I felt pressured to either buy something or order something online through them. I just wanna shop in peace. They had a lot of stuff on sale for $ 5, $ 10 and $ 15. Decent brands but sizes are weird.

I went to this sporting store to simply exchange a tennis racket that I had purchased two weeks prior. This event turned out to be a total nightmare. The manager refused to exchange or return the item regardless of complete proof that I had purchased it from there. So I decided to go to a store down the street and found the racket I was looking for, for half the price Modell was charging. Do yourself a favor and stay away from this store. They charge DOUBLE and have incompetent staff which leads to horrific customer service. I went during the week in the morning. The manager there should be fired for a complete lack of intelligence and poor management skills.

I have an obsession with sporting good stores. I love it and it seems to be the only store I’m not rushing someone to leave.
When I played for the Hoboken softball League, I use to visit this spot way more. There’s plenty of equipment I picked up from here: my batting gloves, softballs, bags, cheap pants that will eventually get dirty from all the sliding. The one thing that I did not approve of, was their gloves. They were lacking in the sizes for softballs and of course every «girl glove» had pink on it. I think this goes for plenty of women gear… they have to throw the tacky glitter and add pink on it.
I’ve compared some of the deals from here to ADIDAS in Newport and The Sports Authority, and Modell wins. I would have to say that the other stores stack up more with variety. They have a sneaker section/​cleats but I don’t think the options are good ones, I’ve been buying my sneakers on
instead due to no one carrying a size 6. They also have the weights section, boxing bags, all that stuff in the back.
The only time I do see the staff is when waiting in line to pay so you might want to run up to the front and ask your question beforehand. I haven’t had any issues with them though.

This outlet has what yu need from a sports shop. The line just moveeeessss sooooo slllloooowwwww — I have surely aged a little standing in this line.

Terrible customer service, namely an employee, Kyle. Tried to place an order over the phone and this guy made it impossible. Wound up having to come to the store anyway because he was lazy and uninterested in my need as a customer. His manager offered me a 15% discount when I showed up because he was in agreement that I should not have been inconvenienced in that way. Would not recommend this Modells to anyone. Stay on the PATH an extra 2 stops and go to the one by World Trade.

This Modell’s is fine. My wife needed to find some sports sweatpants and they had a bit of stock to choose from. $ 20 later, she had some sweatpants. What did I do in the meantime? I found some baseball cards to buy of course. Like any good sporting goods store, they had some to choose from. Overall, this store is nothing special, but gets the job done.

Nowhere to put bike!!! Seriously! A store for active ppl that has no bike spots! Even Target has bike racks!!!
Please Modells, cater to ppl who shop there and put in a bike stand or two (near the door where theyll be safe!)

I went here after running the Newport Liberty Half Marathon in town. The store seemed fine and well stacked. I quickly found a thigh band and used a Modell’s gift card that I had won at another race. Friendly service when I was there.

AWFUL, INEXPERIENCED, UNPROFESSIONAL. Went here today to have my 7 year old son fitted for a soccer goalie glove. The staff, from the floor person up to the manager had NO IDEA how to measure for such a glove. What’s the point of a sporting goods store if the staff are not knowledgable about the products? Waste of time, I will order from Amazon & take my chances!

Ugh. I won’t be coming back here.
Their selection is terrible and the store is pretty disorganized with no signs anywhere.
They wouldn’t look up my purchase based on my credit card to process a return. This is 2014, basically every store and especially a big chain like Modell’s should be able to do this.
On top of that annoyance, it took over ten minutes to process my store credit and the manager blamed it on his employees instead of taking responsibility. Gross.

This is just the WORST Modell’s in the world. I go here often, out of convenience, but I am consistently disappointed. They have a terrible selection — in all departments. The place is desolate. There is never any staff on the floor to assist. Even when you do get a hold of somebody, they’re going to tell you that what you are requesting is not is stock. This place needs to be shut down with the quickness. Place sucks bad

My boyfriend is a sports fanatic so we come here pretty often to get sporting goods. The place is a little disorganized, but it doesn’t really bother me. He likes to go down every aisle anyway, so we pretty much find everything we need. They don’t have as much stuff as other places I’ve been to (i.e. Sports Authority/Dick’s), but if you don’t need anything out of the ordinary, then this is your place. Not worth the trip for shoes/​actual workout machines. They don’t carry that many.
Anyway, the store itself would get 3 or 4 stars.
I’m bumping it down to 2 because of the service. This girl actually deserves 0, but for the sake of being fair, I decided I’d average it out. Anyway, this is an isolated situation. Most employees just do their job and carry on. However, this particular cashier upset me enough to warrant a review.
My boyfriend and I went here one day to purchase football gear for a league he just joined. He bought almost $ 120 worth of merchandise, so I told him to put it onto our rewards card. We didn’t have it on us, so we nicely asked the cashier to look it up for us. She didn’t even know what we were talking about, and clearly looked annoyed that we asked her to do something beyond her job description. Most places can look you up with the phone number you registered with, so I asked her to look it up with my cell phone number. Nothing popped up so i just asked if we can try my home phone number. Looking annoyed again, she pressed it into the keypad. She said nothing came up again. I decided to stop trying since those were the two numbers I usually register things with. I told her that it was fine, and she could just ring up the merchandise.
The cashier goes on to SARCASTICALLY SMILE (the kind to purposefully piss off a customer that annoys you cause you know you can’t get in trouble for smiling!), and says, «You want to try anything else? You know, an e-​mail, a name, a STREET ADDRESS?» My boyfriend and I look at each other, laugh, and say NO. It’s fine, to please ring up our merchandise so we can just leave. I know there is no way to look up a rewards card by a street address, so I figured she was being sarcastic now and wanted us out of there.
I am very aware of customer service, having worked for two very large companies that PREACH its importance. I left very upset at how this particular employee handled the situation, especially since we were making such a simple request.

I think this might be the only Modell’s I’ve been to in my lifetime. I prefer The Sports Authority. I am actually shocked that I am the duke of this place… I really didn’t think I went there that much… or maybe I am just the only one that actually cops to it.
The selection here is hit or miss. I would love to give them 3 stars because of the constant sales and deals they have on merchandise, but that would mean I would ignore the almost non-​existent assistance from floor staff. Oh yeah, and the selection… like I said hit or miss.
If you are a runner, and this location is convenient for you, then it is worth poking your head in. Good running gear is expensive, and like I said they have good deals. They carry Nike and Under Armour, so you may get lucky and find your size of the style you are after.
I think parents with kids who play sports probably get a better deal from this place. They carry all kinds of equipment for almost every sport, and their competitive pricing on cleats and basketball shoes is essential when your kids probably grow a shoe size every season.
Overall 2.5 stars.

This place reminds me of Sports Authority & Dicks Sporting goods. I went here last time to buy a baseball glove for my Soft ball game ;) yeah softball game! Its pretty easy to get what I need. Even if the place isnt properly labeled, you can pretty much look out and see what you need. You see baseball bats, then that means all the baseball stuff that you need will be around the area.
Staff are usually walking around asking for help, so its pretty easy to get what you need. I went there when it was slow, so maybe thats why staff was roaming around asking people if they needed help. I walked in and I walked out in under 10 minutes.
Good enough to get your simple sports needs.

What’s up with this place? I wish it was a Sports Authority instead.
I went in this Modell’s once in 2001 to buy a hockey stick and they only had lefties. I went in there again for the second time last week, 10 years later, to buy winter gloves and they had like 3 pairs to choose from. There were also no other customers in the store. How does this place stay in business?!

It was a bit disorganized the last time I checked in here. While there’s a decent selection of your traditional sporting goods of the various high school-​type sports, outdoorsmanship is fairly weak, I was disappointed with the stock of camping and climbing gear here, look elsewheres for it if you’re looking for a selection beyond what they can show you in a catalogue.