BJ’s Wholesale Club

I got a call from corporate yesterday claiming an incident report hadn’t been filed until i called that morning asking about the incident report number. Not only should the report have been filed that day but the bakery manager took photos of my knee, the boxes the palate and the aisle in general. I was also told that it’s company policy to not give out the incident report to the customer «it’s for internal purposes only». which makes absolutely no sense to me considering the incident report is merely my account of what occurred. Considering it happened on Saturday morning and by Tuesday afternoon none of the managers at the actual store knew there had been an incident nor did corporate, they may want to take a look at their «corporate policy». I’m pretty sure it requires the manager to file an incident report when something happens not when the person calls to check up on the aforementioned report. If you’re sticking to policies stick to all of them!

I love this Bjs. I usually take my family to movies and then go shopping and go home. Good selection compared to NYC bjs and people are always ready to assist with anything I need.

This place is a war zone. The only place you can find a shopping cart is in the parking lot blocking a parking space. The lines are terribly long and move inefficiently. My frozen strawberries were nearly defrosted by the time I got to the front of the line.
Two stars for having upped their organic food game over the years and for the convenience of location — nearest Costco is in Clifton.

I am a BJ’s members for 4 years and running, so I can buy their bananas and greens! There are certain things in BJ’s that are cheaper than Shoprite, which is just next door, and vice versa. For example, packaged salad greens, frozen fruits, rotisserie chicken, bananas ($ 1.49/bunch!) and certain cuts of fresh meats are consistently cheaper in BJ’s. Shoprite wins in price for items that are on sale, announced on their weekly circular. BJ’s is starting to expand their organic product line, yay!
Now to the cons, the variety of fresh produce in BJ’s is limited, but I can live with it. Lines are usually long on Saturdays, Sundays and after 6pm on weekdays. The line for customer service/​returns is also long. The shopping carts are parked in the parking lots. If you’re lucky, you may find an empty one in/​outside the store.

I’m just here so I won’t get fined.
BRUH! some of the girls in there… i’m going to cuff them all.

Just got letter from bj’s saying they would automatically be renewing my account by going into the card they had on file. Never consented to this. That account is connected to my checking. Not knowing about this has pitentially devastating consequences. Ie… bounced checks a
nd overdraft fees. I will not be renewing my card. They think they can do what they want? Not to me bj’s. Im done with ya

Do not go to the tires center, they only have one person working the register, taking orders and changing your tires all at once.
Very poor customer service, manager doesn’t care about clients concerns, neither care of helping his employees to do a better job, he was worthless to talk to.
Never I will go back to the tires center for service, not to that store.
Save you self time and stress just find a better place.

It was nice and organized BJ’s.

Pros:
Lowest prices in the area, cheaper than shop right
Parking nearby
Walking distance to the path
Cons:
Food is often expired or goes bad within a couple of days
Carries only certain types of food, can’t buy all the groceries there
Separate line for returns, often long wait
Employees do a bad job keeping track of carts, they are often broken, blocked or there isn’t any available
Poor service, employees are slow, not helpful, often busiest

1. Selling their own brand of defect batteries leaking A LOT so your electronics and remotes could be destroyed to sell you more electronics. The expiration date is even more than 24 months away!
2. Expect to pay hefty annual fee and be treated as thieves at the door of BJ’s. Seriously? What kind of thief would pay some annual fee?
3. Very rude staffs at the entrance. Seen first time customers to be turned away by telling them either pay for a membership or one day pass or GO STRAIGHT TO THE SHOPRITE NEXT DOOR.
4. Actually their own staffs have the solutions for their own problem: just pound the BJ’s warehouse in to a parking lot for the Shoprite next door. All the crappy stuff will be solved.

Realistically I’d give this 2.5−3 stars, but Unilocal limits you to whole star numbers. I went there on a Tuesday night and wasn’t overly impressed. Store is clean and semi-​organized, but the labels and pricing is a hot mess in many areas. I dragged some items up to the front in the end to have a guy price check things for me. Saddened that they don’t have people giving free samples and their «food court» just gives me an uneasy feeling compared to Costco. They needed more cashiers open [1 at 8pm], but they at least had self-​checkouts to compensate.
FOR THE LOVE OF ANYTHING, GRAB A CART IN THE PARKING LOT OR BY THE LIGHTRAIL OTHERWISE YOU’LL BE REGRETTING IT ONCE YOU WALK IN! They have none in the store, entrance way, or fairly close. Please BJ’s fix this, it is a pain in the @$$!

BJs bakery dept has pre-​made awesome tasting cake (yellow & marble) $ 19.99-$ 24.99 range half sheet cake and call in an order two days ahead get a full sheet cake for $ 35.99. Perfect for birthdays and special work occasions grab and go. LDW I went grocery shopping with the yesterday 11:50 in and out driving off lot at 12:15, quickest timing ever thank you Darlene (cashier) for your friendly, courteous and professional service. I was able to meet my 1pm appointment without delay. My family and I felt as if we were on the EZ Pass lane. BJs is lucky to have her as an employee especially as a customer facing image. I usually spend ample time waiting on these lanes pending to checkout. I am very happy that wasn’t the case yesterday. Unalie (associate) assisted my mom once before, each time she sees us she greets us with a warm smile and she asks how we are doing and if we need anything. Thank you for valuing time and for improving customer satisfaction.

Boy oh boy do these people need some training on customer service skills.
All I wanted was a flat cart. I noticed there were none, where they usually keep them, so I asked the guy in the front checking the club member IDs. He was no help. He basically said «oh there suppose to be there». I thought maybe I can just use the regular cart but I came here to get a bulk of different things and it just wasn’t going to work out. I decided to go back to him and ask if he can ask someone where they are. Something he should have offered. He then responded «oh their pager is off. can you walk across the store to the lady in jeans and ask her to help you». OK.
I get to this lady and I ask her the same question and she responds with «there were none in front?. — No.» Okay let me page someone” .1 second later — «nope — just wait until someone is done shopping». Are you serious? — [Shoulder shrug] — «YUP». Basically — too effin bad. No apology. Sorry ma’m but some people don’t have the time to stalk for a flat cart at a place that sells in bulk. It makes no sense.

Not sure why there are people at the entrance who are supposed to check that members have membership cards when they don’t do it. Many times I was bothered by teens and young adults who wanted to borrow my card. Some get nasty when I refuse. How did they get into a private club if cards were checked at the entrance? I pay a yearly membership fee and object to others who get a free ride. If the employees can’t /​won’t do the job simply replace them.

A great place for buying fresh veggies and fruits. Selection of Brussels sprouts, green beans, lettuce, asparagus, blueberries, blackberries, strawberries, colorful peppers, etc.
They also have a great frozen section with all kinds of products.
An inexpensive place to buy milk, eggs, yogurt, fish and chicken in bulk.
Best to go during off peak hours as after work you will be waiting in line forever to check out.
The also have a self checkout line which is nice, they just don’t tend to open up all lanes which is annoying. You also will be hard-​pressed to find a cart to put your items in.
Store is clean and well organized which is a plus.

I love this place. Its’ way better that costco in staten island & sams’ in elizabeth, new jersey. The selection are way better and the customers are not rude. The sales tax are 3.5%. Its so worth the drive.

I have never been to Costco and probably have been to the other places once, and as far as I can remember, BJs has everything I pretty much need.
The sucky part is that sometimes you don’t need things in big quantity unless you plan on using it all, before the expiration date, or if you have a lot of family members or just good for parties.
The biggest concern is some of the cashiers are just straight up rude. It is just so unprofessional to talk to customers with an attitude just because I, for example, had asked her a question about a product.
If you’re hungry, they have Pizza Hut and snacks when you enter.
Overall, it’s great for all types of products which includes food, hair, and home items. It has a parking lot and a mini food area like I mentioned above. The employees need to be more professional even if they rather be somewhere else; it is still their job to make sure the customers have a pleasant shopping experience.

I had been very unhappy with the employees at this BJs location previously, but now I’m downright angry!
We went on a Sunday evening, as we often do. They are open until 8. As we entered at 6:40, no one said anything to us. At 7:00, a very unpleasant employee started walking around saying «store’s closed, go to the front». There were literally dozens of shoppers walking around the isles unsure of who he was or why he was saying this. We ignored him, as we know the store is open until 8. He continued to, in my opinion, «harass» shoppers. Then they made an announcement…“it is now 7:10, the store has been closed for 10 minutes, bring all purchases to the front!” That is the first announcement they made! There was no 15 or 10 minute warning, or even an announcement at 7 when they supposedly closed!
One note, when I went on their website to send an email to corporate, it was listed on their website that they would close early today.
IF YOU WANT TO CLOSE EARLY, post a sign by the door! Tell people when they enter the store that they will only have 20 minutes. Make announcements. These things are just common courtesy and good customer service. This BJs has Niether!
The employees here CLEARLY DO NOT CARE about their customers. My family has been going to BJs since I was a kid, and I can honestly say that this is by far the worst BJs that I have been to. It makes me wish there was a Costco closer!

This location is dependable, always stocked and well kept. It is a rock solid place find what you need. It’s well managed and with trained people who tries their best to comply with people who aren’t emotionally stable or medically competent. The best time to go is middle of the week. Try to avoid the weekends and early weeks of the month. There seem to be an abundance of old women in the middle of the day shopping for household goods and vitamins.
Protip: Do not let anyone touch stuff in your cart while loading and unloading even if they look like they work there. Tell them you’ll take your cart back. They will say they are «indepedent contractors» which really means, they’re begging for money.

Believe it ir not ! Get free WiFi now.
We need to have membership number and register.