Dollar Rent-A Car

DO NOT RENT HERE. Corporate should look into this mess. Got into JKF and went to Dollar at approx 12:30…waited on line, paid, then went to pick up my car. Unlike every other car rental I’ve been to, over at JFK there was one person who had to wash each car, then bring it out to you. HIRE SOME PEOPLE. I was in a crowd of 15 people who already paid and were now waiting over an hour for that one person to bring a car forward. Most places give you the key, tell you where you are parked and off you go. Not here. After paying I waited 30 minutes and was lucky, they happened to have one economy car ready… others were waiting for better vehicles… for over an hour. ASLO… very misleading ad in Orbitz claiming the counter and rental are both in the terminal. NOT TRUE. They are on Federal Circle like every other rental company. Rented from Dollar because I thought it would be faster in terminal. FALSE ADVERTISING. I will contact Orbitz about this as well. Go elsewhere, they don’t deserve your business.

Do not rent a car from DOLLAR.
Returned from Florida to find. $ 80 toll bill.
I rented in WEST PALM BESCH. Airport.
Drove to Key west.
I was not informed that their toll booth s were unmanned!
I was not informed I needed a SUN PASS!
There was no way to pay these tolls as I traveled!
Then I t receive a bill from a processing center in Arizona?
This is a SCAM!

I have rented a car from Dollar from 09÷06−09÷12.
The lady (who was rude and yelled at other client all the time) took an extra $ 184 from me on my Credit card as DEPOSIT, explaining I will get it back 7 – 10 days once I will drop-​off the car.
When I have notice today that the deposit still remain on my card I have called the costumer service and was told that it’s not a deposit and that I have asked and payed for extra service for my car??? such as insurance and ect.
when I was asked if needed any insurance I have clearly answered «NO»
Because I needed the car just to commute dew minutes a day… so the «Lady» in the counter on JFK lied and stole money from me!!!
there is no way she didn’t understand my answer I WAS EXTREMELY CLEAR ABOUT THAT!!!
GUYS REALLY JUST PAY A BIT EXTRA AND DON’T USE THEIR SERVICE!!!