The Loop Pizza Grill

Small, casual diner (or «neighborhood grill» as their slogan goes) with lots of booths and peaceful outdoor seating that’s perfect for catching up with friends and family. Order and pay at the counter, claim any table, and just wait for your pager to alert you that your order is ready for pickup at the counter.
–Oreo Milkshake: Never fails to disappoint.
–Side order of fries: Huge slices that are basically potato wedges.
–Salads: Can’t go wrong here.

I’ve been to Loops all over town, and I visit this one pretty often since I live in Mandarin. I do find this one is probably my least favorite of all the Loops I visited. It always feels «dirty»… know what I mean? Floor is sticky, tables and seats have crumbs everywhere… just not well kept. I don’t seem to have that feeling at other Loops…
On my most recent visit here, they messed up my order. I took it back, and they replaced the incorrect item… but then simply scraped off the fries from my first plate and put them on the second plate instead of giving me new food all around. This resulted in about half the normal amount of fries (and I had not eaten any from the first plate). They also «re-​used» the tomato, onion, and lettuce from my first plate (easy to tell since all these items on the new plate were wilted). I so totally hate when a restaurant does that! If I messed up ordering, and they graciously fix it… I’m way more forgiving of re-​using items from the previous plate. But when THEY mess up, they should replace the whole thing. Right? Is that totally wrong to expect? So they saved about 50 cents worth of food, but ended up with a disappointed (REGULAR) customer. Sad. I probably would have given 2 stars for this visit, but based on all my previous visits and general like of The Loop, I gave them 3 stars.

How does a local pizza joint manage to make the best burger in town? Don’t know how or why, but the «Loop n’ Blu» is my favorite. The burger is cooked how I like it and there is real crumbled blue cheese on top. The fries are thick cut and taste nice. The broccoli on the side is good, but most always over cooked, I like my veggies crisp.

I have been to the loop in the past and it has been a while since I’ve eaten there. It was not that good. I got a chicken Caesar salad and it didn’t even look good. The chicken was wimpy very small pieces in the salad. Salad greens didn’t look too fresh. I got a side of fries which are the best. They are big steak fries. Husband got grilled chicken sandwich which he said was good but small. Won’t be going back to that location. They also don’t have their salmon Caesar salad that I normally love but that location no longer has the broiler that cooks the salmon. The restaurant didn’t look real clean either.

Ordered the All American with chips and a strawberry shake. The ordering was simple with the very pleasant girl at the counter. My guest and I didn’t wait long at all to receive our order. We were just finishing our pleasantries when the buzzer for our table went off
The burger was cooked to a perfect medium well with a nice touch of char to really get the grilled flavor. Two slices of cheese where enough to taste in every bite. I opted to forgo veggies so my review will lack in that perspective.
The chips had a nice homemade, rustic crunch without being too hard and dry like the grocery store variety. I couldn’t place the seasoning but it was a nice change from regular salt and it in no way overpowered the chip.
The milkshake was thick but not so much to collapse the straw. Every few bites of burger were instantly cleansed with a smooth pull of strawberry goodness. It was not too cloying or over sugary. Also, no chunks or other annoyances that you find with most hand dipped places. What didn’t fit in the glass was nicely placed to the side in a metal tumbler with a spoon that allowed another shake to be poured. You could even say it’s a two for one deal with every shake.
The only negative was that the booths are attached to each other but not to the floor. Meaning the back of my seat was also the back to the seat of the diner behind me, so when I slid up and out of my seat to get a straw I accidentally slid the booth with the poor girl behind me going for a ride as well.
I would eat here again but three stars was given because I wasn’t offended but I wasn’t amazed either. The five star review has gone the way of the standing ovation; extremely overused. The Loop is doing everything right. There are some who are doing worse, there are some who are doing better. For a $ 14 price tag for lunch though, I’ll probably go elsewhere.

I really enjoy the great american cheese burger. Nice size burger cooked the way I want it with steak sauce! Steak fries not those little shoe string things, yeah baby!

Tried to go there for a salad today after standing in line we heard other customers saying there are no more tables. Confirmed this was true and we decided not to go after I had already checked in. I guess it is a sign they are good but 12:15 on a weekday may not be the best time to go to this place.

May give another try based on burger and pie reviews and the onion rings I saw but what I got was disappointing. Grilled chicken sandwich tastes ok but they could have used ½ a roll and still covered all the chicken.

A good all around place. When I feel like a fast food burger, I come here instead to have a real burger. I love their fries and just tried their chips with blue cheese melted on it. It’s a reliable place to eat. And their shakes top off the meal just great!

Yum yum Blue Cheese Fries.
I like the loop, I really like their burgers. They’re juicy and full of seasoning. And HUGE.
But, I’m not a fan of their pizzas… The fam loves them though, so it goes to show… everyone is different.
I am always happy ordering the same thing. Burger with onion ring and barbecue sauce and a side of blue cheese chips.
Sometimes, I make my own wings or burgers and order their blue cheese chips to go as my secret weapon side dish. Shhhhhh… don’t tell anyone

The Loop !!! Burgers, pizza, and Shakes!!! What’s not to love. The Loop and Cheddar is my go to here!!! Cooked to order always hot, fresh, with the best Onion Rings around !!! Try the Cookies and cream shake my personal favorite!!! Thick, rich and creamy!!!

Went to lunch mid-​week with spouse. Parking lot is difficult. Getting into parking lot and leaving on side street not easy. Not to mention the size is small and the design of the lot doesn’t make it easy for patrons. This was the first time ever in a «Loop». You order at counter and are given a pager to go up and get food (think Panera bread). Service seemed slow not just for us but all patrons. The staff was friendly and greeted us promptly. We ordered a burger and the veggie melt ciabatta both with fries. Fries were «steak fries» and tasted great. Burger was okay — not great but not bad. Portion size was on the small side. It left you wanting more. The veggie ciabatta was well portioned and tasted good. By the time we were finished eating most seats were full. Could tell it was a popular location. May try another location because food was okay. Really don’t like the parking lot situation.

Ok. I was wrong. They do have a TV I guess in the back section I was not privy to with the playoff game on.
This is a takeout place. We dined in and was asked to pay for everything up front before sitting down. Well how do I know if I wasn’t going to order another drink? Or desert? Drinks are by the bottle. The one thing I can complement is the crust. I liked the crust and the right amount of sauce on it. It’s more like a Ci Cis. That’s what it reminded me of. Just more expensive. We finished our meal and am still hungry. Not much choice for appetizers either. We will not be coming here again.
The service that we got at the counter was ok. Told her we were Unilocaling. She thought it funny using it as a verb now. No service at table. You come get it when they are done or you want another drink.
Done.

This restaurant has been here forever!!! If a restaurant can survive for 20+ years it has to be doing something right! This is pizza, burgers, salads, soups, they dont have a huge menu but they do make, what they make, good! I usually get a spicy grilled chicken sandwich with all the toppings with onion rings, im not a person who orders the same thing again and again but its so dang good I just keep getting it! The onion rings are wonderful big real slices of onion! My hubby loves the bacon burger with fries and a vanilla shake… lol I think we get the same thing everytime we go!

I normally wouldn’t give many chains 4 stars, but they do the food and service part better than most, so that gives them an extra star in my opinion. Good burgers, good salads, good pizza. It’s counter style, so expect to order at the register and pick up your own food and drinks. I appreciate any place who cooks my burger medium rare, and offers blue cheese on it. Their homemade chips with blue cheese are the bomb. I love the Crunchy Brocolli salad. And the Portebello and Bacon pizza makes me happy. My only pet peeve is they don’t seem to bus or wipe down tables quickly when they are busy, so you’ll walk in to several with plates still hanging out. And this seems to be at any location, so it must be a staffing or expectations issue. However, I’ve never waited on a clean table, so it’s not a deal breaker.

The gentleman who took my order was very friendly and my food was ready quick and it was delicious. I recommend the portabello mushroom pizza!

The only reason I hate going here is because the food is just too expensive. I mean they need a lunch special price menu. I love the food but hate the prices. I order a chicken sandwich with Fries and a milk shake. Umm This costed me 15 $$ I literally go to a loop pizza grill once every quarter soo many other places I can go for cheaper and be supper full. I have to go to this place on pay day. Not I dont mind expensive food I’m not cheap but I like when its worth it. The pizza I ordered last time was soo small and it was 10 $. They need a email club and some coupons to go out more often than not

I love the Loop and their food but this is probably my least favorite location. I’ve given them a few chances but they just don’t seem to be on the same level as a lot of other locations.
For example, I was in last week while I was making a few evening stops in Mandarin. First of all, the parking lot is awful. Lots of pot holes and uneven spots and very little parking in front of the restaurant (it was raining on my most recent visit so it was particularly annoying). I had been craving a burger so I went with the Loop burger. The service was on the slow side (especially considering it was pretty empty). When I visit the Loop on Southside at lunch time (when the store is full) food comes out faster.
When my burger did come out, it was much greasier than I remember the Loop burger ever being. I don’t eat red meat a lot so when I want a burger or a steak, I want a good one. I generally consider the Loop’s burgers to be really good but this was just blah. If I wanted a really greasy, messy burger, I would have gone to 5 Guys down the street, ya know?
I do like their ice (I know, it’s weird but it just tastes better!) and certain menu items can’t be beat (tomato bisque soup for example) but I find this location to be below par. Check out another location if you can help it!

I recently had the pleasure of eating at the Loop for the first time the last time I was in Jacksonville. I have to say, I was a big fan! It’s the perfect spot for lunch, and the menu offers the perfect array of choices to please everyone. Whether you want a burger, pizza or want to keep it healthy with a soup or salad, the Loop has it all.
I chose to go with the Asian wrap and the tomato bisque soup, and I was extremely happy with my selection. The wrap was delicious, and the bisque was one of the best I’ve ever had. I would 100% come back here to eat and try out other things on the menu.

The Loop is a local chain good for consistently good grub. We hit up The Loop recent for dinner to grab some burgers. I’m a fan of the Loop & Cheddar. The burgers are always juicy and cooked as ordered. For sides, the onion rings are fabulous and so is the tangy dipping sauce. The steak fries are standard but the house chips are a definite hit.
They also serve pizza — I’m partial to the sausage/​goat cheese pizza and the broccoli salad. If you’re in the mood to indulge, my go to is a chocolate malt. You’ll get your shake in a pretty glass with whip cream and also the metal cup they used to mix it that had the shake that didn’t fit in the glass. It’s a casual restaurant, you order and pick up at the counter. Self serve drinks and condiments.
I also wanted to mention the service at the San Marco location. Many moons ago I was having dinner at the San Marco Loop and a group of firemen were also there eating. For those unfamiliar with the area, there is a fire station in the square area. Said firemen got a call shortly after getting their food and sprinted out of the restaurant. Staff came and boxed up the meals and but trashed the shakes. I overheard a patron question the waste and the staffer said it has happened before so they box and mark the food and they make the guys fresh shakes when they come back from the call. Super classy to do that and I feel it’s worthy of some praise.