Iron Guard Storage

I am only rating the U-​Haul experience-​be cautious when renting a trailer at this location and at the other Iron Storage on Gum Branch. At both of these places, I had to interrogate the clueless workers for information. Not like I’m putting a gun to someone’s head for this info but I sure felt like it. Although they hooked up the trailer for me, when I asked some valid questions regarding safety and security I got deer in the headlight stares. Same type of hesitant responses on the phone when confirming my reservation and asking about preparation for trailer pickup. When I asked the so-​called expert about locking the trailer, I received a condescending response, «.well…if you want to, I guess. That’s up to you.» Many frustrating exchanges later revealed one useful recommendation to get a 2 inch ball. Wow, now I know how my husband feels when he wants a straight answer out of me.
I’ll save you the mind games by giving you the trailer towing tips I should’ve gotten while doing my own research beforehand:
*I bought a $ 20 antitheft 2-​inch ball fused to the ball mount (purchase at any auto parts store)
*for additional security I purchased a Masterlock pin lock and a few pad locks to lock the chains and door latch
Note: A hockey puck internal shackle door lock will not fit around the door latch of the 5×8 trailer but the Masterlock Magnum 2 ¾″ disc lock will.
*Install the appropriate class hitch (Class III for my Rav4) and wiring, can be done through UHaul but I did through my dealership since I wanted OEM parts (about $ 300-​$ 400 total)
*Check fuses of brake lights, double check when trailer is towed before leaving lot
*VERY IMPORTANT-​Check transmission fluid levels, if low add more, if black get it changed
*Check tire pressures on both vehicle and trailer
*Load the trailer 60% heavier in front of the axle (stickers are plastered in the trailer)
*Drive at the recommended 55 mph
*Go to:

While I believe anyone who is going to rent from UHaul should educate themselves on the equipment, UHaul and their business associates have the responsibility to hold their end of the bargain in verbally instructing their customers and in regular maintenance. The trailer I got was dirty, equipped with rusty chains and wiring exposed to the elements. Crossing my fingers that I will not be another UHaul casualty.