I called my order in 30 minutes prior to arriving, and my food was ready when I got there so that’s always a good sign. I was also the only customer in the building when I walked in; they probably do more business with deliveries and carry-outs instead of eating in since this place is dead every time I pass it. The restaurant itself was fairly clean. The service was expected… I came in paid for my food and left. The food was pretty good. I ordered the beef and broccoli with shrimp fried rice and an egg roll. The broccoli was fresher than most other Chinese restaurants in town.
Steven J.
Classificação do local: 5 Jacksonville, FL
Wow! I critique restaurants based on Taste and quality and portion size, Customer Service from the hostess, server, delivery person, cooks and managers, I look at the cost — was the meals worth what I’m paying for it. Lastly I look at the cleanliness of the restaurant. Fast Wok has earned 5 stars in each of these areas. Tonight Fast Wok surpassed all of my expectations. Their steamed dumping and Happy Family were cooked to perfection. Even the delivery man impressed me with his customer service. The only thing Fast Wok can improve is their English. They were slow on getting my address correct. So, make sure that they understand your order, address, and payment method. But, that is important with ANY dining experience. This is a Chinese restaurant, with Chinese staff, and FANTASTIC Chinese food, so make sure that they understand your order and address. Then enjoy a great Chinese meal.