I have had multiple issues with this particular CVS. Particularly, my prescription has been incorrectly filled twice. This could be a major issue if I didn’t know exactly what to receive. They also ran into an issue with Adderall and couldn’t supply it because of pharmacy theft. So be extra careful in checking your medication. They also advertised providing the shingles vaccine on their billboard but when inquired about cost they informed us they no longer provide it. So my advice is go somewhere else for pharmacy needs and medical clinics. I have taken my business elsewhere after too many issues. It’s sad they went downhill after moving across the street. Their only plus is a drive through pharmacy, but again, check your prescription for accuracy.
Jack B.
Classificação do local: 5 Jacksonville, FL
To make life easier for us at checkout, there is now an area to wait for a cashier along the counters, so that we are not in single file lines that push out into the snack aisle. This is great since we can now get a single line to wait for a register to open and no need to grade other shoppers on their manners or knowledge of «excuse me», when barging though you to get on their way. Little things like this, make the difference!
Allie A.
Classificação do local: 3 Jacksonville, FL
I really like that this location has a Minute Clinic. With a crazy work schedule, sometimes I just need to pop in when I have a few minutes. And it is close enough to Riverside, that if there is a wait, I can always return an or or two later. As for the store, it’s a typical CVS, full of beauty products, overpriced grocery items and anything you need for a convenience store. The pharmacy on the other hand, just UGH. I’ve only had two prescriptions filled here on separate occasions, and there has been an issue each time. One time, on my insurance card, my name was listed last name first, first name last. This blew their minds and I had to call my insurance provider at the checkout window to explain this to them. I’ll never use this pharmacy again. My experiences with the Minute clinic: 4 stars(nurses are AWESOME, wait times during cold and flu season and be long.) Store: 4 stars… typical clean store. Pharmacy: one star. Rounding overall to 3.
Leah A.
Classificação do local: 4 Jacksonville, FL
It’s funny how drugstores have become the«convenience» store for me and this CVS has a great location situated in the Ortega area right on US-17& San Juan. They have tons of merchandise and great prices on some of their CVS Brand items. Of the many times I’ve visited this particular location, they’ve been pleasant. Super easy transactions and positive experiences. In addition, I never have my CVS card on me, but they are always able to look me up based on an old phone number I have so they can give me my rewards or discounts. No complaints with their customer service and if I ever needed help, there were people who willingly assisted me in this store. All you have to do is ask. Convenient, good service and easy parking.
Bill K.
Classificação do local: 3 Jacksonville, FL
Stoppe d here to get my wife some nasal spray to help her fight her allergies. It was just a typical CVS clean and well stocked.
L D.
Classificação do local: 1 Jacksonville, FL
Horrible pharmacy team! The pharmacist Andrew never even had the courtesy to look at or acknowledge me and kept his head down at the computer the whole time. I had a prescription transferred and they were unable to fill my prescription stating my insurance would require a pre-auth(a prescription I have had for a long time). Fairly heartless people with very poor customer service. I left CVS years ago because their customer service was so poor at the pharmacy. The only reason I used them today was because of being open 24 hours. Did me no good… Go to a Pharmacy that cares and at least will acknowledge their customers and care like Publix or Target. Update: The next morning, Target called and said they ran my prescription just fine. Apparently CVS was trying to run a double prescription and Target just ran one and called me to let me know my prescription was ready. Thankful for smart, savvy and caring pharmacists at Target!