Bio Reef LLC

Great selection for saltwater tanks. No freshwater however.

I have been still doing business with Bio Reef for many years now. I have had some bad experiences but mostly good to great since. Now I did went in again today in search of another fish for my saltwater tank. They had a large selection but I’m looking for a certain fish. Which one I’m not sure maybe the one that waves at me. Or the one that speaks to me but not a Nemo or Dory. I will find the one but I will say that their fish do look quite healthy and the place is clean and doesn’t smell like a fish market either.

I have shopped at BioReef since Jack owned the store some years ago. Jack did our aquarium maintenance as well. Loved this store and have spent thousands of dollars here happily over the past 8 years. What changed? The «new» owners are arrogant and rude ! We were in the store asking questions about some new additions for our reef tank. The young «hipster» acted like we were total idiots and began explaining biology to me. I taught college biology and nicely explained that I was quite familiar with the nitrogen cycle etc… He proceeds to treat my husband and I like children as he continues imparting his «vast knowledge » .
I figured he was just a poorly chosen staff member, since I have had never experience this service (?) in hundreds of visits. I waited a few days… Called the store to speak with «an owner» to share our poor experience. This same guy answers the phone and confirms he is an owner. I was willing to give him the benefit of the doubt, perhaps he was having a bad day. NOPE! Again on the phone he continues to act like an arrogant ass. I explained I will be taking my business elsewhere and I did. It is a real shame after 8 years of driving 2 hours to shop here. These guys need to learn about customer service .
On a positive note, we found a new store that has been fabulous with designing the custom tanks for our office and new home. Sorry BioReef… BIG mistake, HUGE… I’m going shopping, elsewhere :)

Husband and I started a small reef tank not too long ago (less than six month?) Bio Reef is where we purchased our first round of live rock, live sand, etc to set up the tank. The people there are very friendly and helpful. We’ve been going back regularly and have always enjoyed our visits there. Great store, great selection, great service!

Very knowledgable staff, good selection on fish and supplies, everything you would want a fish store to be.

I have a large reef tank and have shopped bioreef for 4 – 5 years now. I always get great service. Ed, Staci, & the rest of the staff are very knowledgeable. Grest LFS for the beginner or advanced aquarist.

I must have spent an hour and a half in this compact saltwater fish store. I was looking for the perfect companion for my extremely lonely clownfish ‘Jerry’. His brother ‘Tom’ had gone to the swirly whirly and had been flushed straight up to saltwater fish heaven.
I wasn’t quite sure which fish would be nice to Jerry. I didn’t want any newcomers to the tank to want Jerry sushi anytime soon, so I was pleased to discover that Bio Reef’s staff was completely knowledgeable on each and every fish in their warehouse. Which I might add is a saltwater tank owner’s dream. They have a great assortment of fish, seahorses, anemone, sponge, starfish, a lot of live coral and shrimp. Not to mention, saltwater tank maintenance assistance and really beautiful tank cabinetry.
The gal that helped me was incredibly friendly and helpful. She did suggest two beautiful, and clownfish friendly, Pink Anthias buddies to keep my buddy Jerry company. Thanks to Bio Reef and their helpful staff, as they all are getting along swimmingly!