Upton Tire

I had heard nothing but good things about Upton Tire Pros, so I thought they must be the place to buy new tires. I was extremely disappointed when it was all over. The tires and the prices were not the problem. Apparently they hire just anybody off the street to perform the work. First thing was that they lifted the car by the body, not the frame. This bent the edge of the body under the doors. I am surprised the doors would even open and close right afterward. Then they got grease/​oil all over the carpet, not the floor mat. If it had been the floor mat it would not be so much of a problem. And finally, they sliced a place in the leather on the steering wheel.
I don’t see how people can rant and rave over how good this place is if they practically ruin the vehicles they work on. I would recommend not taking a vehicle in to Upton Tire Pros, but if you do be sure and watch every move they make. I am never going back there again.

Generally speaking, I try to do as much of my own auto labor as possible. Somethings, like alignments, wheel balancing, etc. are just better left to pros that have the right equipment. I am always leery of places like this as I have seen others try and scam (for lack of a better word) money out of people that have no idea about car repair. Upton was not like that. I felt like they had my best intentions in mind. I actually go here and pay more than going to a few of the other national chains because I have had good work and experiences here. What really sealed the deal and got them five stars was my last visit. I needed an alignment and a balance after I replaced my ball joints and lower control arms. I took it here, told the guy that I needed it, came back after lunch to get it and he told me he didn’t do the balance (he tried to call and confirm with me, but I missed my phone) because two of my tires were so bad from being out of alignment for so long (my fault!) that a balance would be a waste of money. Sure enough, I got under there and looked at the back tires and the insides were thread bare. Embarrassing for me, but I appreciated his honesty vs any other place that would have done it just to make a buck. I ended up (paying slightly more even) getting a whole new set of tires that next week from them because of their staff treating me as they did.