Safeway

The pharmacy is terrible at this Safeway. The Safeway itself is great overall. But prescriptions sent to this pharmacy by my doctor enter a black hole where they NEVER get filled. Days later, nothing. The only way to get a prescription filled is to call every few hours.
Their computer system seems to be completely broken too: I never get the automated call when a prescription (finally) is ready and once when I called and a staff member said my 3 scripts were ready, he called me back in 2 min to say that one of them wasn’t filled after all and they didn’t have what they needed to fill it. I asked him why he told me it was «ready to pick up» just 2 minutes ago and he said that «the system showed that it was processed» but when he went to grab it, it wasn’t ready. Hmmm. So either he was lying about it being ready, or someone wrongly marked it complete in the system, or the system is broken. Regardless, I can’t rely on this pharmacy. At the moment, I’ve had another prescription languishing unfilled there for almost 48 hours. My doctor is not happy that I’m having a 48 hour+ delay in starting my meds.
I’m frustrated because I live right across the street from this Safeway so it’s very convenient for me. I can’t find any other pharmacies in the highlands so looks like I’m going to have to drive a long way. Grrrr. I have many prescriptions so it’s going to be a real pain to go elsewhere. I wish that this Safeway pharmacy in the highlands would get their act together!
Note: Safeway gives you $ 75 in gift cards if you transfer your prescriptions to them and fill 5 prescriptions. Now I know why: their pharmacy is so inept they have to bribe you to use it!

As far as Safeways go, this one is pretty nice (aesthetically). The staff is also very friendly and helpful. That said, most everything they sell (non perishable) is cheaper on Amazon, and their organic selection is very limited. The noncompetitive prices are made up for by how convenient this Safeway is if you live in the Highlands, so overall I’d give them 3 stars.

I prefer Sammamish Safeway better than this Highlands one.
Because
Highlands store’s bakery is sometimes not as good as other Safeways, sometimes it’s hit and miss I know I can trust sammamish location for my favorites.
Price at checkout often rings different from what they advertised inside store, it happened to me way often I have no ideas why but now I do check my receipt trying to find mistakes on regular basis that is a kind of fun.

I like this eastside safeway location because that is the nearest safeway gas station around Issaquah. Some cashiers could be nicer, overall great place to get your groceries.

While the grocery store is mostly what I expect from a Safeway… Well stocked, organized, etc, the Starbucks within this location is very Sub-​Par. The staff is rude, not informed on the Starbucks line, and don’t know how to prepare a drink the way a customer asks. When I asked for something specific, they told me it couldn’t be done and argued with me. Do yourself a favor a walk across the street and buy from the stand-​alone store… Or better yet, support your locally-​owned, non-​commercial coffee bar.

I love this Safeway. All the healthy groceries I need and a friendly helpful staff. Special shutout to the gentleman assisting the self checkout today (Matthew I believe). 09÷18÷15 At about 4pm. Very friendly and helpful.

I dunno what it is with the employees here but everytime I go through self check out and have something ring up incorrect the employee is always rude. They don’t listen, tell you your wrong or don’t say anything and act «put out» by doing their job.
Woman at the self check out 7÷28÷15 at 1:30pm, your rude.
Was in today 8÷10÷15. Had a %50 off salad ring up different than what it said on the package and when I let her know I get this «so what? You want me to take a $ 1 off?» Slams her card on the machine and walks away in a huff. Really?!

This grocery store is clean and fairly well organized. However the staff needs lesson in courtesy and customer service. In the deli section the workers just stand around and space out. There just stand there while customers wait.
The checkout clerk was rude. He let a rude customer who didn’t ask to cut in front of me to get ahead of me when I already had my cart unloaded and I’m standing in front of the credit card reader. So because of that I had to move my cart. It slowed the line down. The store clerk shouldn’t decide who’s time is more important. I did state I did not say yes to him cutting in line. I have someone waiting for me too. But still rang him up. Slowed the line down and was disrespectful.

I’m actually quite impressed by how small this Safeway looks on the outside but how big and spacious it is on the inside. I’ve been coming to safeway lately instead of fred meyers because of the price and location. But its quite nice compared to other stores, including some safeway stores ive been in.
For one, this is a newer place since its up in the highlands so expectations are high for the space, the convenience and their overall service and inventory. Space outside can be small since the parking lot isn’t too big but its easy to get in and out of and i can find a parking spot most of the times, just not anywhere near the doors. And speaking of the doors, they have the worst bumps by the front of the door and my cart starts shifting off into another direction, making it go out of control. That is the only annoying part about the parking lot, except for the future of issaquah. I expect the population to grow very quickly and when that happens, that parking lot isn’t big enough to have a ton of cars in it. They probably should of made it bigger but for now its ok.
On the inside its quite big, bigger than other safeways ive been in which is nice because that means inventory is large and i can actually find what i come to buy. Some sections are small however but the workers there seem to keep things in stock without having bare shelves. I don’t know however if its bigger than safeway in downtown bellevue or not since both are pretty huge stores but whatever i find in Bellevue, i can find here in Issaquah easily. I get excited when i see they have more flavors in some items i buy than anywhere else. Its nice to have a variety.
Quality of all the different departments is great. Floral is probably my favorite since i walk inside and im surrounded by flowers. One of the best places to buy flowers in my opinion, even better than QFC which has quality in their name. The flowers i buy tend to last the longest and i never see a almost dying plant there. At least, not yet. The Bakery department is pretty nice. They have so much to choose from. Tasty muffins, donuts and cakes. Its a pretty sweet deal shopping there and its spacious in the back. Easy to find what im looking for. The Meat and Seafood department is good, i never have any problems with them. The people are very friendly to me. And the produce department is kept clean every time im in. They have their fruits and veggies placed perfectly and are always fresh. No complaints.
Prices at safeway have always been good. Better than QFC, target or fred meyers. I find more of the things i buy here on sale than at any other store.
so far my experience up here has been friendly, fast and the quality of the foods and things i buy has made me happy. Happier than if i were out of town, shopping somewhere else and not finding what im looking for. People tend to stress over going to the store but here i never feel like its a bother running to this location. Its easy to walk to, easy to find and the community is great. ⁴⁄₅.

This is your typical grocery store. They have everything you will need but you I tend to find prices here a little bit higher than other stores. Obviously if you shop here you will want to get your Safeway club card or you will pay double for most things.
The Safeway deli is by far the best deli/​hot case you will come across in any grocery store — but this store always has a problem being short staffed in this department. It’s never a quick trip in and out, usually have to wait in a line of 1 to 3 people.
If you’re looking for lunch they also have a sandwich making deli where they will make you a deli sandwich, Chinese food, pretty decent sushi, and of course — they gorgeous and very delicious chicken strips!
They also have a salad bar with quite a few ingredients and fresh stuff all the time.
The service at the checkout stands is good — always friendly.
It’s clean for the most part, never carts hanging around in the parking lot ready to smack your car.
Easily convenient for people that live in the highlands or a little bit out of town.
They should see if they can get a Redox there since their movie department is very limited.
They also have a Starbucks in there too which is nice and a little seating area to enjoy deli food and a coffee with a fireplace.

I went here and asked for spaghetti without meatballs um this all we have-​only meatballs asked gor hamburger helper what’s that no one can show me where it’s at went to customer service line for 10 minutes manager in charge was Brett Dow. he needs to train his courtesy clerks a little better at least my 16 year-​old daughter that works at Albertson’s know were everything is at! I will never shop at Safeway-​if had a zero I would. the only perdon worth anything is in Florist
I am willing to discuss this Brett
QFC had everything and knew what isle its on. What a concept

Can’t really fault Safeway on the population boom in the Highlands but this store is way too small to sustain future growth. I really like the employees, they seem to care all the time. I like the floral department alot, I try and get my Fiancée flowers every other Friday and they always have something new! I have to complain that the Beer selection is horrible for Imports and their Deli Section is tired and their meat offerings are very low end… PLEASE BRING BOARS HEAD MEATS!!! Again this isn’t really on Safeway, its on Issaquah, the parking here is impossible, regardless of time of day/​night.

The store is clean and big, I will give it that. I got to my car and drove away before realizing the box of crackers I just purchased was not only open but the inside bag was open too. I didn’t have time to go back and don’t come this direction very often. Annoying because now I am throwing them away and it is a waste of money.
Cashier was insanely slow. Don’t know why, she just seemed really spacey. Bring your own bags since Issaquah is silly.

Horrible customer service. Cashier rang wrong items. Didn’t check receipt until I got home. Had to go back and get refund, but the customer service lady was questioning whether or not items were truly rang up incorrectly because the item number that was supposed to be rung up didn’t match. It took 15 minutes to figure out. The refund was only $ 10. I should have just counted it as a loss, but it was the principle. The fact that she was questioning me over $ 10 was ridiculous. I only live a block away, but because of this experience I will be going to the Safeway that’s farther.

Love it here. Conveniently located and the staff remembers us only after a couple visits which is surprising with the amount of customers. The older gentleman that works checkout is normally there when I go and is always putting a smile on ppl face. The store is always clean and never had an issue.

I moved here almost a year ago from back East. I originally wanted my ashes scattered in a Wegmans store because they are so awesome. I must admit, though, I am very impressed with the Safeways in Issaquah, both the one in the Highlands and the one in Issaquah. Bright, clean, great people to help me when the self-​checkout machines conspire to make me look foolish. Very good stores.

I decided to do some grocery shopping at this location while my little guy was at preschool. This is my first and last trip to this location.
I realized that I bought 3 things close to or on expiration date from location after getting home. If I am buying ground beef and the «use by» date is the same day, I would expect that package to either not be for sale or have a reduced price. I also found some precooked bacon that is less than a week from expiring and this stuff usually has a much longer shelf life. The fresh ravioli I purchased from the refrigerated/​deli section was also a week past expiration. Now, maybe if I had just purchased one item that was bad, but 3 items in one trip!!! I am shocked. Shame on me, I guess, for not checking every single item I purchased expiration date. I guess giving a big chain store the benefit of the doubt that they wouldn’t sell me expired food was too much too ask.
At checkout, I was reminded why I don’t grocery shop in Issaquah. I don’t own 10 thousand reusable bags to accommodate my BIG shopping trip.
For all the Highlands residents who use this Safeway, try the QFC right down the street in Klahanie. They have a better selection, they are much friendlier and they offer all the bags you need to bring home your groceries from store (b/​c they are in unincorporated King County) and the parking is ample. I have never once had the issue of buying expired food off the shelves in an entire year of shopping here.

I love this Safeway! Its new and clean and well stocked and great prices with the club card. Just bring your own bags — its in Issaquah. Plus I thought everyone was really nice and helpful — especially the deli section ladies and the bakery!
My car is huge and I thought the parking was fine. The parking lot over by Home Goods is horrible!

This Safeway is in a very convenient location, but I’m disappointed they don’t stock some basic non-​grocery items. In the pet section, they have no puppy pads. In the hardware/​lightbulb section, no screwdrivers. I’m not sure if this is typical of Safeway stores.

Today marked the grand opening of this much anticipated store. The company did a great job designing this store to reflect the Issaquah Highlands’ community as a whole and offers a huge selection of just about anything one would need from a grocery store. Even though today was the first day for many of the staff members the store was laid out perfectly and employees while tired were more than willing to provide help in any manner they could. It’s great to finally have a grocery store a few blocks from home and better yet a gas station that honors the fuel rewards.