Carter’s Babies & Kids

Now that I have a baby and live within walking distance, I come here all the time. Agree with the other review, don’t buy anything at full price, there’s always sales. There’s a good selection all around, and the clothes are good quality! I’ve bought lots of stuff for baby here. Love it!

A pretty good selection of items and they almost always have a sale going on!

I really like the store a lot. Its got very good collection. I have been there several times but 2 times I have had a very negative vibe. I once shopped extra things for my son and realized I had wrong sizes (it happens sometimes). I went back within few days and returned it yesterday *June 17^th. The lady at the counter was so rude and was literally forcing me to exchange stuffs. I told her that I had shopped too many things by mistake and I wanted to return few things. She kept insisting that I should exchange it for other stuffs. Also she was so rude and kept making obnoxious expressions — she kept rolling her eyes! I mean — why should I be forced to buy something in exchange? Its my choice and I am the customer. I was very disappointed. In the end I politely thanked her for her services and she just turned her face and walked away. My 4 year old was right next to me and watching all the drama. What sort of examples are you people setting to your customers? Why such rudeness? I am going to call the manager back today and tell them abt this episode. If not for bad customer support, I would not be rating this store a 3 star but a 5 star.

This store is addictive if you sign up for their mailings and hear about the constant sales. And there really are constant sales. Do not buy things from here full price, unless you’re in an emergency (a clothing emergency? who knows). And, don’t settle for the low sales. The clearance racks are great to check, just know that it will be past season items, so maybe shop ahead for your kid?
The employees are always nice and pleasant when I shop here. The selection is great, and I can usually find what I need. The place is bright and cheerful, which is fun for shopping. My only complaint is that many of the cashiers seem to lack experience or proper training. Some of them are amazing, but some are soooooo slooooow. And when you are shopping with your baby? It seems even slower.
There was also the time that the sign said how much a hat would cost on sale, and I was charged for more. I asked the girl if it should be cheaper, and she went and checked and said no. I assumed my sleep-​deprived brain couldn’t do math and was embarrassed. Then, when I left I used my phone calculator and saw I was correct. I returned and got the difference returned to me. So, they made it right, but do know that the sales might not show up perfectly when you check out, so doublecheck your receipts. I also make sure to ask about coupons and which ones work on which items, just so there is no confusion.

Such a beautiful store!
Just recently opened in the Issaquah Highlands — I popped in to buy a baby gift for a friend. The place is bright, shiny and clean!
The racks are well organized and absolutely full of clothes. From what I can see– they have most babies sizes — even premie! I’ve been to other locations that just seemed picked over even early in the day.
This place may just be new and mostly undiscovered yet — but it is fully stocked with all the cute onesies, gowns and caps you could want!
The staff was very nice and helpful. They were quick to greet and offer assistance. With the great location and excellent customer service I was in and done in less than 20 minutes — awesome!
My first instinct was to find on street parking as that’s what’s most common in the Highlands for other businesses. However much to my delight I found that Carter’s opened to the big lot in the back too– it was worth my wandering/​driving around the corner!