PC Fix

We had a Laptop crash part way through an unwanted Windows 10 install. Very ugly blue screen on boot. The PC Fix team was very pro-​active. They repaired the problem, met their time commitment, and gave us solutions for dealing with Windows 10 in the future. Tim is the best. Thank-​you for the extra effort!

Great job, computer is back to working and there’s a guarantee on service and parts, so I’m pleased. Even worked with me on the price a bit when it was more than I expected. Good work boys.

Wow! Great service and communication. I needed help retrieving pictures off a hard drive from a computer crash years ago. Dmitri gave me an estimate, and in the end came through with the pictures and far below the estimate since the job didn’t take as much time as he thought it would. They have a customer for life!

PC Fix is fantastic. I have been a customer for my small business for a couple years and they are always prompt, professional, and more importantly, they always fix my problem. I called in a panic the other day and they accommodated me on short notice. I’m a happy customer!

Took my fairly new computer in to their establishment when it wasn’t functioning well. They do a great job in communicating on the status of the job, the proposed cost and estimated time to fix the computer. No surprises. My computer works great and it was well worth the $ 150 I paid to have it up and running. I will say I took my computer to another place before coming here, paid the same price, and my computer still did not function as it should.
(we had damaged files when trying to upload a microsoft update)

I brought in my PC that I was trying to build myself. They got it working, installed my OS and everything works great, however, when I downloaded Mozilla and then went to check my email and Ebay I got a TON of pop up ads.
I’m not saying they put anything there, but after I re-​installed my OS I’ve had no problems. Why could I install my software and have no adware but yet when they did it I got a ton of popups. Also, I noticed when I went to my Control Panel I noticed multiple programs that are not part of Windows.
Again, I’m not saying they added anything, but it is very odd that I had all these popup ads.
They got the machine put together and the inside of the case looks great, but I will never go back to them again. I’d always have that in the back of my mind… did they or didn’t they?

I recently used PC Fix when my daughter dumped an entire cup of coffee on my laptop. The staff was friendly, helpful and willing to go out of their way to help me expedite fixing my machine. Turned out it couldn’t be saved but they clearly explained the outcome and I was pleasantly surprised by the total cost. I thought it was going to cost much more than it ultimately did.
I would have given them 5 stars but they could have been better at keeping me informed of the process. I had to repeatedly call to get updates though they said they would tell me what the outcome was after the initial diagnosis.
Overall a very good experience that could have been miserable considering my anxiety about my computer.

PC Fix Issaquah really impressed me yesterday: Our desktop computer stopped booting up. Dropped it off at PC Fix, got a call about it needing a new power supply at $ 60 plus labor within 2 hours and was able to pick it up on the way back from work the same day! Their great receptionist even braved the rain to put it in my car and the owner grabbed me a free power cord off the rack on the way out. Great local, personable service from people that care that is a far cry from Best Buys Geek Squad. I will be using and recommending PC Fix for all computer repairs from now on. Timely service at a reasonable cost.

I would rate a 4.5 Stars for this company. PC Fix is my Go-​To when I’ve had a computer problem or question. When I had a major issue, Elliot came to my home office and did a thorough and successful restoring my operations. (An earlier repairman hadn’t quite fixed it and I wasn’t charged for his visit.) They also resolved another issue via «remote control». And more recently, I called when my keyboard quit — and I discovered it was just a low battery and my «reconnecting» technique was flawed. Embarrassing for me but it was a quick fix — (PC Fix?)

I recently used PC Fix in the wake of my daughter dumping an entire cup of coffee on my laptop. The staff was very friendly, helpful and did a great job expediting the cleaning. I would have given them 5 stars but they could have done a better job of keeping me informed of what was going on with the process. They said they would call and tell me what they were going to do and I had to repeatedly call to get updates.
I was however pleasantly surprised by the cost. I was expecting it to be much more expensive because of the expediting but it was very reasonable.

They fixed my computer when our motherboard bit the big one. They were fast, very nice (i.e. didn’t make me feel stupid when I asked questions), and put up with my husband and I going back and forth about what to do. Won’t hesitate to use them again.

The staff was nice but they didn’t address all of the issues I mentioned when I brought our computers in (they were not thorough and they didn’t listen). I ended up making 4 trips to their office. Their charges seemed a bit outrageous as well. One of our keys was broken on our laptop and they said it would cost $ 100 to fix. When I got the laptop home I ordered a new keyboard from amazon for $ 8 plus shipping and put it in in lest that 5 minutes. I am not a computer whiz by any means. Anyway, I was not impressed. I will go elsewhere next time.

Got a virus that I could not eradicate myself for the first time ever in 22 years of computer use. Had no idea who to ask or trust with my computer. Call BB (Big Box), but that did not give me confidence to trust their service to get the job done w/​o ongoing add-​on billing. PC Fix is close, so I called them to gauge their service. Kekoa answered, very friendly and knowledgeable, not like the proverbial «Rick the IT Guy» on SNL I have encountered or visualized in the past! Discussed my problem, gave me options, instilled confidence that the job would get done right, completely and quickly. Brought it in Thursday late (5:30PM) and got an update call the next day, Friday, and it was ready on Monday. Works perfectly and discussed preventions for future. They are NOW my PC Fix guys. Thanks for a pleasant computer repair experience.