Public Storage

I love this public storage. The space I needed was perfect and Anthony, who runs the office, is great! He has a great personality and is very helpful with any questions or concerns I have.

Just came in today for the first time. You know how stressful moving can be but what an amazing surprise to find a place to meet experience so much easier. I was blessed to find someone at the front desk named Brenda who is absolutely amazing and may checking in and out a breeze. She took her time to explain to us the inns and out of storage and was really patient with us as she explained to us all the rates. I can’t stress enough how much I recommend Brenda and this place I would come back here in a heartbeat.

I’ve been storing my stuff here for a little over a year now. The prices are much more reasonable than other storage facilities around… perhaps because it is in an industrial area? Access is easy through a gate and I’m glad they require a code both to enter and to leave. That gives me some peace of mind that even if someone gets in, they just can’t simply leave through an automated gate and take off with people’s stuff. Gates are accessible from 6am-​9pm. Make sure you leave before 9pm, because once the gates lock, you cannot get out… unless you walk out. It also will not let you in until 6am sharp. I once got there about 15 minutes early and could not get in. I even tried one minute before and it would not let me in until it was exactly 6am.
The workers I have encountered here have been nice. Especially the manager Anthony. He was very helpful and nice and took his time to answer my questions and make me feel comfortable. As far as your storage, you are required to have renters insurance, which is about $ 11 a month, or you could pay more for higher coverage if you have stuff of more value in the storage. If you have your own renters insurance, you can show them that also instead of buying theirs. You can make payments online or set up auto pay as well. I have mine on auto pay so I do not end up forgetting. First month special is $ 1 for the first month. You can rent small or larger storage units, and even rent spaces for your cars/​rv, etc. The larger storage unit has a light inside.
I had originally rented 2 units, a smaller one that was 5×5 and a larger one that was 10×10. I finally moved myself into one storage after being too lazy to move the stuff over. Checking out of the other storage was a breeze… first I set a move out date online — a day where I could come back in person to check out, then the next day, I already received a call stating that they would check me out and that I did not have to do it in person! That made it very easy for me!

In my 2 month span of using this public storage space, I can say that Anthony and his team have been a huge help. I came with a specific storage space in mind, however, they were able to show me other available units of different sizes that ended up being more suitable for my needs. They were the solution for the time I needed storage space. Friendly, helpful, and overall great customer service. Thanks guys!

Perfect Fit!
I tried doing my own research on size and what I would need; however, thankfully Anthony helped me pick the perfect size. I was able to get all of my stuff in one shot. Each time I went to pick something up or drop something off the security was on, lighting worked, and when I called to get ready to vacate the staff was very pleasant to deal with. I vacated today and again was able to access all of my stuff with no problems and found the place secure and clean! I’d never used a storage facility before but these guys here are the tops! I would definitely use this location again if needed.

I have stored my stuff with them for about 4 years and they keep increasing the rent. When I first moved in it was only $ 99 now they have raised is all the way to $ 227 per month. And If you fall behind they will auction your stuff. BEWARE THINK TWICE before renting a space here.

I missed my appt, but Anthony followed up. I missed another, and Anthony followed up. I was late for the 3^rd and barely showed up in time before closing. I was embarrassed and had no excuses with the exception of sincere apologies for my hectic sudden move. BUUUUUT, it was obvious that no apologies weren’t even necessary as I was greeted by Anthony & Priscilla with friendly smiles and a warm greetings. Anthony was just happy that I was finally able to make it in. Truth be told, that made me feel even more guilty!
Needless to say, I was in a mad rush to try to get out of there before closing, but alas, the process ran just a bit over and so I was aware and moderately concerned that I was keeping them. My concerns were returned by a strong reassurance from both Anthony and Priscilla that we were nearly done and they both never made me feel like they were rushing me through to get rid of me so they could clock out. They were so very conscientious from beginning to end.
The most impressive thing that Anthony achieved that day was the successful alteration of my frame of mind. I walked in feeling like an absolute flaky loser troublesome potential customer and by the time I left, I was a happy, confident, and accomplished Public Storage Customer.
Since then, Anthony has continued to provide 5 Star service and never ceases to amaze me! The words «Thank You» are not sufficient to convey my gratitude.

I needed to store some stuff for a short while as we prepared for a move. Anthony was very helpful, and got me the dollar deal for the first month. He also worked with me to get things cleared out within the first month so I didn’t have any additional fees. Anthony was always very courteous and helpful, and even called to check in and make sure everything was going well a couple times.
Customer service was excellent, and the storage space was great.
It was everything I needed.

Great pricing options i searched a few locations and for the size this unit had the best value in the area. The staff is also very friendly and helpful.

I chose Public Storage Irwindale due to its competitive prices. I was pleased to find that their storage units fit my needs perfectly. The property is clean a feels secure. Above all the staff is great. I had the pleasure of working with both Michelle and Anthony who were both exceptional at providing help and information.

I’m moving in a few weeks, so I went in to buy some boxes and check the place out. I was helped out by Michelle who was very nice and professional. The facility was clean and maintained, so I’ll probably come back to rent on moving day.

Great customer service! Thank you so much, Anthony! You made renting a storage unit a no-​hassle, professional experience! He went to the storage unit personally with me so I could ask any questions and have them answered immediately. The entire unit and complex looked very clean and well-​managed, which helps put my mind at ease that my belongings will be well taken care of. Thanks again for all your help, Anthony! Can’t beat the move-​in special of $ 1 for the first month and only a one-​time administration fee of $ 22! Insurance is required but is reasonable $ 11-​$ 15/​month for up to $ 5,000 coverage. They also have plenty of packing supplies available for purchase. Great place and I highly recommend renting a space from them!

Anthony at this location was really GREAT to deal with very friendly and had an answer to every question we had. Everything was very clean and well keep up. He get’s 5 stars from us for sure. Way to go Anthony!!!
Marshall & Alice

We came in on Friday ⁰¹⁄₀₂ and the office was closed. They had a sign stating they would return in 30 minutes. I wish we didn’t had to wait, but i get it maybe they were out for lunch… 2 Girls arrived and one of them attended us, she was very courteous and helpful. She asked my mother questions to determine what size storage would benefit her. She then showed us the storage. The total process took about 40minutes because their system was down, otherwise probably 20 minutes.
We like that the gate hour for closing is 9pm and their storage units are on the 1^st floor.

Great customer service provided to us from Anthony! Very nice and easy to interact with. The site itself is very nice and clean.

I have been with my storage unit for total of 3 ½ years. Customer service at the location and corporate has been the great with us. Jay, & Anthony have gone the extra mile to provide excellent service.
Anyone who is thinking about renting storage unit, give them call. Thanks again Public Storage.

Anthony awsome thanks buddy !! You did a wonderful job the help is greatly appreciated even for the chair

Since I can remember I have always had a storage unit. Not gonna lie, I’m a sucker for deals! For the last 4 years at least I have been using this PS to house my stuff. I chose them because of the price, great location, and excellent customer service. Cheaper then most! The site is well maintained and clean. Location is great! Anthony is in a word AWESOME! Helpful, friendly and always willing to go the extra mile to make his tenants happy.