USC Credit Union

I recently had gone in to take care of an auto loan, usually dreading these procedures, but with the help of Marco and Michelle they made everything seamless. This location is a god send! I love that it’s local and am able to do the same things than visiting the Los Angeles facility. If you’re part of the Trojan family don’t hesitate to stop at their Orange County branch for all your financial needs. Thank you for all your help, I really appreciate that you made it so easy for me!

Diana Zapanta was the best she did a wonderful job making sure all my questions were addressed. I wanted to get my car loan redone and I was under a quick timeline she did an amazing job. She always made sure I was informed and did everything perfectly. She is the best USC credit union has super competitive rates!!!

Buying a new car is never easy. Plus i moved to Texas after graduating from USC. Looking for a reliable bank for offering auto loan at great interest rate was really difficult in a new place. I knew Diana at the USC Credit Union when i was in school and needless to say, she was first and the last person that came to my mind. She not only saved me from getting ripped off from higher interest rates from other banks but she was also quick in processing the paperwork remotely and delivering exceptional customer service. Since I was in Texas, I called her on numerous occasions asking questions about new auto loans. Diana patiently answered all the questions and steered me in the right direction for things I dint know. I would really recommend first time car buyers to stop at the USC Credit Union and check with Diana Zapanta. It was a pleasure doing business with USC CU. Fight On !

Diana was incredibly patient and helpful with me!
I was able to refinance my car and lower my car insurance in one day!
Everyone I’ve dealt with has been very friendly, approachable, and knowledgeable!
I can’t believe I waited so long to join!
Fight On!

I don’t normally write reviews but I wanted to give Michelle Lawrence 5 stars as she did a fantastic job refinancing my car. She took care of all the paperwork and made the whole process incredibly easy. I was even having trouble getting a hold of my car registration from the DMV and she went above and beyond the call of duty by assisting me in obtaining that document. If you’re looking for a refinance please be sure to ask for Michelle Lawrence. You’ll be happy you did!

USC credit union literally saved my life today! I’m currently still a student at USC, and I got into a car accident last year by running into a new Porsche, which not only totally wrecked my car, and cost me a $ 70 000 insurance bill.
Since there is a chance to settle with a one-​time smaller sum, I turned to the banks for a loan and USC credit union literally saved me. Diana has been so nice and patient to us, and helped us with the application and paper work in 1 hour! The apr is surprising low as she figured out a way to use my current car as a clear title loan. Thank you so much Diana and credit union!

As a new customer to the USC Credit Union I would like to say thank you to Diana Z. for making my first stop to the office an amazing experience. My son and I walked in and were greeted by Diana and the rest of the ladies right away. Diana was extremely helpful and was fun to work with. On a side note I recently received a welcoming card from the ladies at the Irvine location which I believe is something special that isn’t done enough now a days… I can’t wait to be a life time customer. Thank you once again to Team Irvine!!!
On a side note… I was so impressed that I set up a Unilocal account just to write this review and spread the news on the awesome customer service that is being provided at the Irvine location.

It is terrific to have an Orange County location. Diana has helped me twice with deposits and the service has been excellent. She is always willing to go the extra yard! Fight On!

I was introduced to USC CU by Michelle Lawrence, whom I know through the Irvine Chamber of Commerce. Michelle was very helpful and let me know all the advantages of the CU, like better interest rates, no fees, lower rates on any debt and great service. Well I took her up on it and she was right. It was so easy I never even went into the office. Michelle and USC CU are great! thanks!

USC Credit Union team is great and this OC location is really convenient. Thanks and Fight On!

we went in to update an account and not only were they able to do it quickly but they made the experience very comfortable. They provided refreshments and even had trick-​or-​treat bags for our young sons. Very satisfied. We are so glad to have a branch in Orange County!

So glad there’s a branch in OC. Friendly staff, great service. Very convenient and hope they keep this location.

I am so excited that the USC Credit Union is in the OC! I had the pleasure of meeting their entire staff today. Diana was very professional and offered a warm welcome to me. Michelle and Lisa were also ready to assist in any way possible. After opening my account I also financed an auto loan and they shared the credit card promotion with me. Their rates were great! I can not wait to share with everyone about the great group in OC and the convenient location. I love the personal service they offered. Go see the gals in the OC, they are awesome!

So nice to have an OC location. With all the alumnus in the area it shocks me they only have one location!
The team is great and provide excellent customer service, not like you’ll find at the big banks (I work for one).
They recently started offering Student Loan Refinance, which if you’ve taken a look at your statement recently the interest rates are shocking. I looked at a lot of competitors and USC Credit Union made perfect sense for me.
It’s great to work with an institution so connected to your life both as a student and beyond. If you don’t have an account with USC Credit Union, open one today. You’ll be happy you did.
Fight on!

I am so thankful for the Orange County branch of the USC Credit Union. The branch mgr, Michelle, is an expert in running this financial office and makes it a pleasure to do business with. Lisa who I just met follows in the priorities of customer relationship. A pleasure doing business!
Fight On!
Steve Y.

I was in a rush to pick up a vehicle I recently purchased and had a check sent over to this Irvine branch due to its proximity to my dealership. I was running low on time and had barely reached the branch before closing. Michelle had all my paperwork ready and waiting for me which was absolutely imperative to me getting my vehicle on time.
Thanks so much again Michelle and the rest of USC CU for all your due diligence.
Go Trojans & Fight On!

Just purchased a new car and got a great rate from USC Credit Union. Not only that but Michelle the branch manager was unbelievable. She walked me through every step of the process and made everything so easy! She even gave me some car negotiating tips!
Everyone over at the OC branch truly know how to provide great customer service.

LOVE this credit union! Great member service /​/​employees are always so kind, helpful, and willing to go the extra mile for their customers (unlike some other banks I have been a member at) THANKS USC CREDIT UNION! You guys are the BEST!

Buying a car is never easy but it was with Michelle! She was incredible under the circumstances… I was coming from USC in LA to meet the seller at USC credit union in Irvine (Which I didn’t even know they existed in Irvine until that week!!) and on the way there the sellers wife starts showing signs of pre labor! So she goes to the hospital while the husband is signing papers with me and Michelle at the bank. Michelle made it all so easy and when we were done I drove seller home in my new mercedes! Okay now for the baby, hallelujah the baby is good, labor stopped, and mom and dad are on bed rest until delivery date. I will never forget Michelle and how professional and supportive she was during this transaction. She represents the KNOWN USC standards! Thank you Michelle, fellow Trojan, Fight On!

Didn’t know there was an actual OC branch! It’s between the OC Wine Mart and Domino’s Pizza. Pretty close to John Wayne airport. No longer do I have to trek to the OC Credit Union to do my banking. Hooray !!!
Stopped by here to order checks and get a cashier’s check. Instead the kind person behind the desk recommended me to get temporary checks (you get 4 free) instead of paying for the cashier’s check. Did just that and saved myself 5 bucks! People here are nice.
The ATM is inside; so only when it’s open can you access the atm. The branch itself doesn’t really do cash, so you’ll have to take it out of the atm. Depositing cash to your account is not a problem or you can do it thru the atm. Go Trojans!