Macy’s

I’m totally not a Macy’s fan but I can’t deny they have the most amazing deals compared to other department stores.
On top of sale items they usually offer an additional percentage off which borderline makes me feel like I’m stealing. Cardholders also get the royalty treatment (I know because I use my cardholder friends to get me perks lol) or I’ll use a Family & Friends coupon. Rarely will you catch fragrances below suggested retail but hey, you can’t complain when you’re saving on so many other departments.
There’s a Mac counter, plenty of Polo Ralph Lauren, housewares, Nike & other active apparel, shoes, jewelry, bedding, kids, Vera Bradley, Coach, Origins Botanical products and so on.
Moral of the is review; make friends with a Macy’s cardholder ;-)

This had to be the worst location I’ve visited. I understand they were bought out and currently under liquidation, but be honest and price your items at the lowest available price!!! My boyfriend and I went in to take a look at their appliances and take advantage of the liquidation sale, we thought we hit the jackpot with tableware, boy were we wrong. A couple hundred bucks later then going on online, came to find they had EVERYTHING listed at a higher price then in other stores. Now we can’t do anything because everything was final sale and their customer service line is a fucking joke. I feel absolutely cheated, and as a long standing Macy’s customer, I’m done.

This location is closing! Huge sign out front says Store Closing Everything 60% Off. I fought 30 min parking headache. Got inside and of course, as my luck would have it: !!!FINE PRINT!!! Up to 60% Bastards!!! Everything is really 40%; which is still good and there’s lots of great shit to pick from! Levi, Alfani, Levi all sizes available! Designer handbags & jewelry is 30% off. Purchase is no refundable but can be exchanged at other Macy location. still love Macy’s.

Ha, ha, ha! Another store that is shutting down with discounts! It’s worth 5 because the prices are going down as a result, though they were only at 30−50% off when I was there.
At this location, since it is shutting down, one can buy pretty much everything in the store, including the mannequins, although some of the furniture is being transferred to another branch according to the stickers on them. (I don’t see any office furniture for sale.)
During this visit they constantly announced that there was a double discount of some kind on fine jewelry. It’s kind of high priced and I don’t know the average market value for it but there was a huge crowd around it, so the price must have been good. And it was going fast.
According to my female friend I accompanied, there is only one shoe on display in the shoe department and one has to ask for the other one. It kind of confused me at first since I don’t know what one would do with one shoe.
Despite the fact that the store is closing down, there was no decline in the degree of service offered. Everyone was nice even though I only wanted a price check on something. Which reminds me, there are no more terminals for price checking, so one shouldn’t hold a barcode underneath the empty alcove and expect a price to pop out somewhere.
The only problem is that one cannot accumulate Plenti points for shopping here due to the closing down sale.

Worst customer service ever. Don’t bother going there.

Don’t get fooled by the store closing signs. The discount they stated is not really a discount and they are final sale. Be aware of what you are buying and double check everything. Remember to always ask for the price before you pay.
The store is a mess of course as they are closing.
The only good thing about the store is they got 10% off cosmetic products and more good deals
For fashion jewelries.

Wow. This is the second Macy’s location I called and I had to call TWICE because I kept getting hung up on. Corporate should probably do something about the customer service — Or at least properly train your employees how to transfer without hanging up the line.

This place is mehh. The store is having «huge» sales on everything, literally. You can ask for the mirror on the walls and maybe the escalator too. But theyre pit of stock already and the place just feels so dead. The deals they were putting out were like 10 percent discounts and random crap nobody really wants. Just too pricey still and not a healthy atmosphere, in my opinion. Im excited for whats going to replace this huge location. Hopefully a chipotle.

Please note this particular store is closing in early 2016, and and having a going out of business sale, which is likely to begin by end of January this year.
Unlike several other Macy’s locations, this one has everything (women’s, teens, men’s, housewares, makeup, shoes) all under one roof. However, this standalone building is so small (in relative terms) that it is about 50% too cramped to house this many different departments. The only really good area I can think of in this area is housewares (kitchen), and most of the rest is overpriced crud. I have gone in here 2 or 3 times in years past to look for men’s clothes and it was a total wash (waste of time).
Unless you’re going in looking for something basic and very specific (belt, socks, t-​shirt, tighty underwear, basic dress shirt or tie), you’re going to be disappointed. Also, things that they do have tend to be very expensive, for Macy’s. In many cases you can find something as good or better somewhere like Nordstrom for the same price, with better selection. In my mind the reason for this is that everyone buys all the reasonably priced decent stuff, and leaves the more expensive selection and crap behind, to be passed over or strewn about.
Can’t wait to see what Irvine Retail Properties puts here instead! =P Have been waiting to see this area better utilized. It’s basically in the way when you’re walking around the south end of the Spectrum, a building in-​between Target and ferris wheel /​rest of the businesses for no particular reason.
See ya at Nordstrom!

Worst customer service ever! I know it gets busy over the holidays so I’m not understanding why there would only be 2 employees on the floor! They looked absolutely miserable. They completely ignored me. They helped another customer even though I was in line waiting to exchange my items and still made me move out of line so they could charge her. This is probably one of the worst Macy’s I have ever come to. Very disappointing.

Really poor management at this store: things difficult to find and in disarray. Impossible to get customer service, on the day I went, there were only 2 cashiers that could check people out with looooong lines (literally waited 20 minutes to check out). I attempted to check out in the shoe department and another gentlemen in the front: the shoe dept could not check out clothes, the gentlemen in the front could «only check out sunglasses»…

I came in to return a jacket.
At Target, when I return something, it takes 5 minutes tops. At Nordstrom, when I return something, it takes 5 minutes tops. At this Macy’s? A 25 minute ordeal. Disgruntled customers patiently (and not so patiently) waiting in a snaking line. I, along with 3 other people, left the initial line in search of a shorter line. Nope, failed. All the customer service lines were the same: long and slow.
And of course, there is only one employee at each customer service station with no other staff in sight. It should not take almost a half an hour to return one item.
Boo Macy’s.

Probably the most, understaffed, unprofessional Macy’s I’ve been to. If you know the holidays are going to come up, you need to really be prepared for it. Me, ready to buy something and needing assistance finding it, or having general questions shouldn’t have to wait around 10 – 15 minutes to help, or wait for you to get off of your phone texting someone to help me. I had to purchase some make up and a purse as a gift, but had to walk around and wait in line on the opposite side of the store to have someone help get it for me or ring it up.
If your a seasonal employee, I get it. But at least have some common sense
If your a full-​time employee, holy shit. I asked you if this is what you have or if there is more in the back, you say, «no what is in display is what we have» then two seconds later when I give you that what the f**k look, you go «i think we may have some in the back»
— Associates are not trained, not professional, and season/​full-​time just don’t care.
South Coast Plaza is a little better, but not by much.
Boohoo if you are working the holidays. I do too, and I have no remorse for poor service.

Not my favorite Macys. I don’t know if its me, but this store seems to be kept at boiling temperatures (exaggerating of course, but still hot!). This Macys is also quite messy. I find they have a good variety of womens apparel overall, so sometimes its worth the heat and the mess.

I like Macy’s service at other locations. The spectrum is one of the worst examples of service I have ever seen. The Men’s section failed on 2 visits to gain my business. Even returning items is time consuming at the spectrum.
I’m going to fashioned island next time! BOUGHT $ 700 IN SUITS FROM SHAUN AT FASHIONED ISLAND LAST WEEK!

Holy moly — Macy’s. I get better customer service at target. Is it cause it’s the holidays?
I went in and asked a lady where a couple things were and she said «I don’t know, all men items are upstairs.» Hmm ok gee thanks. I go upstairs.
I ask the female sales associate on the floor folding clothes were a certain item is, she tells me to please go to the customer service counter or the department I need to ask. I turn to look at what she’s pointing at and see a line deep with 8 people. Uhhhhhh.
Wow. Yea that’s all. Thank goodness Nordstrom was next door.

Very polite and nice associates, easy to shop around, great deals on make up cases. Used $ 10 coupon and save on T Shirts.

This review is for the clinique makeup counter:
Karen was so helpful with matching my color and telling me about the free gift promotion they are having this month. Great service! Will return here for my makeup.

I love Macy’s, but this store is very under staffed. Great prices, sales and clothing. Almost impossible to find help and dressing rooms are always packed full of clothes to be put away.
Ask about their shop for a cause deal. This year it’s 30 percent off each item for only a one time payment of five are. The five dollars goes to March of Dines Charity.

I came here with my boyfriend because he needed some dress shoes for a wedding. The men’s shoe department is incredibly small. Wowie. But my bf did end up finding shoes in his size. They were the last pair in his size, but they were on display, so he was able to get an additional 20% off on them. They ended up being only $ 22! A deal!
The guy that helped my bf out was friendly and helpful, despite other reviews saying that the staff isn’t too friendly.
This Macy’s is much smaller than other Macy’s in the So-​Cal area. The fitting room has clothes sprawled everywhere; it definitely doesn’t look too organized.