Irvine Gold Mine

They provide fast, friendly service at a fair price.

This is where you go if you want to be sure you are getting a fair deal, buying or selling. I’ve been going here for many years and never have had a time when I thought I was getting anything other than honest information and always with a friendly, personable employees. Shout out to Cameron who has helped me in a multitude of ways time and time again.
Decades ago my father took me to this store to show me the coin collection. I admit I never really developed an interest quite as strong as his, though. Yesterday I came into the store with a friend who knows about coins. We were there to pick out a birthday gift for my father who is turning 60. Without the help of my friend I was guided to just the right coin for my dad! Afterwards my friend told me that he looked up the coin and that the price I paid was more than fair, not that I ever had any doubt. I haven’t given my dad the coin yet but I’m sure he’ll be thrilled. Thank you!

For newbies or those curious on finding options/​asking the right questions of reselling or loans against your valuables, please view the previous review as well as this update, for what NOT to do as I had apparently made more assumptions than intended~to summarize, I just found better help and assistance at another venue compared to my experience with Cameron. After all is said and done I didn’t even pursue either options as I first inquired about, but as a prospective consumer, I hope my experience can help educate someone else who may have been in my similar situation.
Thank you, Cameron for taking the time to respond to the initial review. It is very appreciated. I’ve freely added another star for review consideration. I admit, I didn’t fully understand the formalities of a loan against jewelry items. I thought I had mentioned a nominal number for a specific 30-​day loan as you stood there briefly with a quick phone call to my guy where I asked overtly, how much would you want this loan? With that, his response and I relayed to you. Considering the high sentimental value of my possession, repayment would have been mandatory. I’m sorry that that was not clarified. I approached this venture to acquire immediate funds with the perception I would get as much as I reasonably could for the value because I was under the impression if for some bizarre reason the debt couldn’t be repaid that you as the jeweler would then acquire my item at the cheapest price offer I was initially given. In that fearful anticipation, yes, I had a targeted amount I would loan against my assets. Being I stated 30-​day loan and as much as I could get for it, I assumed you knew I could repay whatever the loan amount could be. I am rewinding the sequence of events and trying to recall my visit better: I’m sorry I didn’t more clearly state I needed a number specifically, but I do know I said I needed it for a 30-​day loan and as much as possible. If it was too much for me to repay within my deadline then that would have been my discretion to not commit to the terms of the loan, not your decision to assess a lower value and my perception as a customer is that you may anticipate my not repaying and having the item to resell for an exponentially greater profit. I had even asked what the interest would be over the phone and again it was a ballpark percentage given as she couldn’t tell me the exact interest until the loan was given, that estimate also was higher (actually doubled) to what I was offered at another location. Again, it is something I looked into somewhat blindly and maybe in the future if someone like myself does not know the tools and questions to ask, to discuss the possible routes to benefit the loan/​pawn/​resell of customers like myself in a sensitive manner. Perhaps you hadn’t because of not wanting to pry. I can consider that. I merely compared from your establishment to the other and in doing so I made a decision more confidently than emotionally. Thank you very much for your time. ~Regards

Went here yesterday to get my watch’s dead battery changed. It was fast and quick fix. It’s about the same price I paid in the former watch repair store I go to so this one is a keeper.

I came in to buy some bullion. Very friendly and felt safe inside. Decent prices but very convenient.

Thanks Cameron for your service! Fast, efficient, and very nice guy. Came in here because my husband stumbled upon this place to fix his watch. He’s been here a couple of times and I needed to adjust my watch links. It’s a little place, probably family owned, and it is heavily protected from the moment you walk in. Cameron adjusted my watch as well as replacing my dead battery. And before we left, he was kind enough to clean our wedding rings for free! The store carries a variety selection of jewelry and coins. It’s pretty interesting looking at these rare pieces, very unique and eccentric. Overall, we loved the service and would definitely come back again for any watch issues we may have.

I needed a gift and wanted a coin to commemorate a special event. The store had exactly what I wanted. The lady was knowledgeable and helpful. I can recommend this establishment, unlike the one a few doors up in the same shopping center, who could easily have directed me to the correct source for coins but didn’t.

Let’s be honest, in these economic times, when you’re looking to sell jewelry to pay off bills… the entire process can be depressing. That said, Jeff and Nina were courteous and understanding people. I didn’t quite know what to expect walking in but we walked out feeling very good despite parting with some pieces.
They were professional, kind, courteous, understanding, and willing to crack a joke or two to help put us at ease. I cannot recommend this place enough if you’re looking to sell jewelry.

This is an update for the business as they took their time to reply my review with a heartfelt message … even a year after my visit. Because of this, they deserve another star. Because really… who does that?
I don’t doubt that this family owned business has great people working here who are knowledgeable in what they do and what they sell or buy. It was just not the right place for us to sell our gold jewelry (explained in review). Even though I still stand by my review a year ago, for those contemplating on whether to check this place out, you SHOULD go and check this place out, for yourself. You will learn from friendly, knowledgeable professionals and who knows, get a successful purchase/​exchange/​buy/​treasure hunting experience.

I want to give praise and thanks to Cameron. i went to IGM to sell some old coins, and I didn’t know the valve of them, but Cameron was totally HONEST and I receive more than I imagined!!! I had went to other places and was totally ripped off! But Not Here! The staff here is friendly, honest, and very helpful with everything you might need help with. Go see Them! You’ll Be Impress as I was! Thanks Again Cameron!

It’s too bad that the jewelry review is even on this listing because I had the most superior service from Cameron and felt that this store was more about coins than jewelry (note, there’s a jewelry place up the way that I highly recommend for just that [MTJ]). Anyway, I felt I was given a fair price for the items sold to IGM and I will be back… another steel penny found!

I just went in to see what the value of some gold pieces were worth and found the gentleman to be very personal, and knowledgeable. I had just gone to another jewelers in the same shopping center and ended up selling my pieces here for more money. In this economy every little bit helps. I would definitely recommend this jeweler.

With the price of gold being what it is I had them look at some jewelry. I made it clear that I was more curious than anything but they took the time to explain everything in detail and give me a lot of useful information which I appreciated.
By chance I ended up having the bracelet on my favorite watch adjusted while I waited, which was done at half the price a different jeweler had charged me years ago.
Very friendly and professional customer service.

THIS PLACE DOES NOT KNOW THE MEANING OF COURTESY. I called ahead and told them that I had jewelry to sell. I asked them if they would buy a diamond ring and if they had a gemologist there to look at it. They told me to bring it in. The gemologist looked at it for less than 2 seconds (literally) before he said that he’s only buying round and princess cut diamonds and he’s being «real selective» about what he buys. This is all information he could have told me over the phone when I called! Before I took time off work to drive over there to show him a ring that he pretty much glanced at and walked away before I even left the store. Horrible, could not believe they had the nerve to be so rude regardless. Would not go here to buy or sell ever.

Brought my Polar exercise watch in for a new battery and the tech was great — he said battery not bad there was a loose connection in the workings of the watch — recommended that I send watch in for service and didn’t charge me

I came to Irvine Gold Mine because I was having some trouble changing a watch battery. I already had the battery but did not have a watch press to put the case back on. They were very helpful and helped me put my watch back together free of charge. The service was friendly and efficient!

I went here to get a couple links removed from a new Citizen watch. The guy worked while I waited. It took about 15 minutes and cost $ 15. Friendly and reasonably priced service

I went in to get a new battery for my Timex Expedition digital watch. They were quite busy with people in the store. However the guy still took the time to ask me what I needed help with.
The fee for the new battery was reasonable because the battery is not the typical sized watch battery.
My watch is now working again.
I can’t give it a 5-​star review just because I’ve only been here once and I didn’t buy any jewelry from them. Once I do more business I may increase/​decrease my rating.