Integrative Medical Group of Irvine

A member of my family went here for abdominal pain. They ran a battery of blood tests that were for the most part inconclusive. Later, we were billed for thousands of dollars for these tests! I wish I had known how unbelievably expensive this practice would be.

Definitely sticking with my review from before and Id just like to let everyone know: just because you have PCOS or PCOD does NOT mean you are not fertile like Dr Gersh likes to tell everyone. You are actually VERY fertile! My new doctor told me and even did an ultra sound of my ovaries and counted how many eggs I actually have in each ovary. Also, I was told by Dr Gersh that in order to survive PCOS i needed to spend hundreds of dollars on supplements and eat organic and gluten free. She also said to have the copper IUD put in with no hormones because they would mess me up. I had a normal IUD with hormones put in, I stopped getting migraines in general and I dont get migraines from foods I used to get migraines from every time I ate them.

I’m reviewing my whole experience on this practice. Dr. Gersh is a great doctor. I believe she does care for the well being of her patients, and I like her approach with holistic medicine. She’s very kind and though at times she will tell you to use a lot of supplements, she doesn’t require you to buy from her and I prefer these over the medication I was originally on. I was very skeptical at first, but I was desperate (unbearable stomach pain), and in the end, when I followed her directions, I got better.
I took off 2 stars because of their billing.
Case 1: I came in for an annual wellness check up that required a routine pap smear. It was a part of my insurance, but because Dr Gersh asked how I was doing, and I mentioned I had a stomach problem, the whole visit was charged, including all the routine lab work done. I tried to argue this with them, and my insurance said only the practice could change what they charged. The practice said I shouldn’t have said anything else during the visit. So I was charge for the lab work and visit.
Edit: After speaking to Dr. Gersh about this issue, she had the person in charge of billing make an edit to my insurance.
Case 2: I needed to get a blood test. They sent it to an out-​of-​network lab by mistake instead of my in network lab, that they had access too. I was charged out of network.

Such an amazing group of doctors. I See Allison Gracom for Endocrinology and she is the best practitioner I’ve ever had. She always has the answers to everything and spends so much time with me. Yes they are cash only but my Co pay for my HMO for a less than mediocre doctor is $ 25 so I would rather pay just a little more for a GREAT doctor! Thanks IMGI!

This review is all-​encompassing, given that I have utilized just about all services available. For starters, Dr. Gersh is really amazing at what she does. She has a thorough understanding of PCOS and thyroid issues, and goes a long way to educate and support patients. She also utilizes various healing modalities, which I really appreciate, given my non-​Western view of medicine and health. My only complaint is the pricing and insurance policies, but, se la vie en the USof A.
Onward! Next is the incomparable Jean, (the resident aesthetician). Jean has really done an amazing job with my skin over the last year. She helped me to really relieve a lot of the hormonal acne I’ve developed because of PCOS. Her VI Peels cannot be beat! It literally takes years, yes, YEARS off of your face. $$$ well spent! On top of it all, Jean has a sweet personality and friendly, yet expert ability to make you feel at home while discussing your skincare concerns,
Up next there is Bonnie (the acupunturst and qi gong/​cupping expert). Bonnie’s bedside manner is that of the nurse from heaven. Her calm and gentle demeanor are only matched by her intuitive ability to get to the root of your ailments. Don’t be afraid to relax, relate, and release, its what she does folks! Bonnie really helped me to explore the root cause of my back pain and PCOS.
And last, but certainly not least, there is Cheri (the massage therapist). Cheri is kind, gentle, and has magic hands. She really does excellent deep tissue and shiatsu massages that you’ll feel days later. This combined with the acupuncture has really relieved 80% of my back pain. In spite of the insurance policy, WIMGI is really a class act. The friendly front desk staff and healthcare specialists are all amazing!

I have been a patient of Dr. Gersh’s for about 12 – 13 years… I have seen her practice grow and experience changes over the years from the Sand Canyon/​Hoag office (s) to now the Booth Circle location. One thing that has not changed, is Dr. Gersh and her ultimate caring and attentive, thorough, patient, bedside manner. Dr. Gersh has had to strategize and revise her practice in a concerted effort to keep up with the changing demands of the healthcare industry. She knew that spending 15 minutes with a patient to really hear them and understand what was going on, was not realistic; that was why patients waited~ instead of her half listening, not caring; relenting to ‘the system’, patients were willing to wait, because we knew her care was worth it, and Dr. Gersh has ultimately revamped her practice to better accommodate her patients. I love her practice’s new independance on Booth Circle, makes for a more personal atmosphere.
As Ally mentioned in her Unilocal review, Dr. Gersh is all about keeping abreast of current medical literature, clinical study results, and the latest information. Every time I see her, I have to tell her that I could spend hours ‘picking her brain’; she is an absolute wealth of information. I really admire her ability to combine her background of Western Medicine with the more current concept of ‘getting to the root of the problem’, her integrative approach, rather than ‘band-​aiding’ the issue with medicine, and I myself work for the pharmaceutical industry. Medicine is not the cure for all, but for those who really need it, that is my belief, and Dr. Gersh is an advocate for healing people from within. Her knowledge is all encompassing, she looks at the ‘whole picture’. I have never met a physician who is so comprehensive and caring.
Judy, Karen, Amy, Denise, her staff? All wonderful. Her colleagues Dr. Councelbaum, Alison Gracom, Bonnie Whitting (I have had visits with them)? Exceptional~ honestly.
I should have written this review long ago, but not until recently have I become involved in providing my feedback on social network media. This is a passonate topic that is close to my heart, because our health is so critically important, and medicine, as we have known it in the past, is going away. So I think it is important to maximize on what we have while we can and wanted to congratulate and praise Dr. Gersh for what she has given to so many of us over the years. Thank you Dr. Gersh for sharing with us not only your brain, but also your heart and soul!
Sincerely~

I think Dr Gersh is a wonderful doctor. She is a very smart and caring doctor. She will spend a lot of time with you and wants to help you. She is willing to think of different solutions to various problems and her goal is to get you to be healthy again! I would highly recommend her.

Felice Gersh is the best doctor I ever have been to. I travelled across country to see her for an ailment that I could not get cured having visited other doctors for years. She was able to diagnose a prescribe a regimine that has substantially cured my condition. She is a miracle worker in my estimation.

I am having Fraxil laser treatments and am extremely happy with the results. My skin is very smooth and my pores look much smaller. I feel very comfortable having this kind of procedures administered under the watchful eye of a doctor. I would recommend this office.

This review is for Dr. Yoojin Lee of the practice. My experience was very good. I had wanted to have my elderly grandmother, who is 95 years old, see a naturopath (ND) for a perspective on treating a painful and persistent skin condition. Before making the appointment I wanted to speak with Dr. Lee (which I knew would be unlikely). However, Dr. Lee made herself available and I had a long and substantive conversation with her which gave me confidence that she could be of assistance. At the appointment, Dr. Lee was extraordinarily patient (with her 95 year old patient), understood how to relate, communicate and consider different approaches that my grandmother could relate to, shared some options, was collaborative (in seeking lab results from another physician) and generally was just professional, calm, patient, engaged and very, very pleasant.
My follow up engagements with her have been quickly responded to, plus she was readily available to communicate via e-​mail and ready to engage with my grandmother’s other physicians.
I was extraordinarily pleased with the level of engagement, patience and compassion Dr. Lee showed through the entire process, even several weeks after the first and only appointment.

totally disagree with last reviews. I was so impressed with the service and I had such a good experience here! Dr. Gersh spent so much time with me and it made me feel so cared for. She didn’t jump directly to the pharmeuciticals and gave me all my alternate options first. Will definitely continue to come here.

My review is for the doctors. I was referred to this practice by a friend after spending several years being in and out of hospitals and surgeries for excruciating, unexplained pain and a myriad of other issues. Dr. Girsh has not only found ways to help me function in a life without constant medication but she has made it so I can work a live. She cares deeply for her patients and works very hard reviewing latest literature and both traditional and alternative methods to find what works for you best. If you have a complicated case I would suggest going nowhere else. I have tried kaiser, cedar Sinai, loma Linda, and others but had nt found any doctors who were so knowledgable, cared so much, and worked as hard as they can to get you better.
As for the wait time, yes it can be there. But, I have been the patient she has had to take for emergencies or spend more time with and I have seen her do it for others. The wait is well worth and it doesn’t happen often.
The other doctors at this practice that I know and love are Allison and Dr Lee. Allison is an expert in endocrinology and tells it like it is in the sweetest way. She is excellent with PCOS and weight loss, especially for those of us who really struggle because of hormone issues. Dr. Lee is a wonderful naturopath her focus and attention to detail really helps her patients.
It seems to me that most of people’s upset is coming from the business or office side of this practice. And to be honest that stuff can be a little annoying as the office staff is not nearly as amazing as the doctors but seeing as these are the single GREATEST group of doctors ever, I would advise looking past that and putting your health first by going with Dr. Girsh and her associates and I have spent alot if time with doctors.

I went to Dr Gersh for many years. She is a wonderful, caring gynecologist. Unfortunately the office has gotten too large and the service has suffered. For example my wait time got longer both to see the doctor and to pay the bill). I have changed gynecologists.
One example — the billing was done by an outside group. I had a credit of $ 200 plus dollars that wasn’t automatically refunded. It was difficult for the staff to determine the amount of the credit. Applying the credit to my bill when I was at the office was harder than it should have been.
There were more doctors each year that I went for my annual. Most with different specialties (endocrinologists, dermatology, etc.). The advertising of those services permeated the office.
Last straw was Dr Gersh stopped accepting any medical insurance. I can’t afford to pay out of service rates (typically higher than a person covered by insurance) and not get any reimbursement from my PPO.
I miss the old Dr Gersh but now the practice is too large, impersonal and expensive.

I completely disagree with the review posted before this one.
The staff and providers at IMGI have never surprised me with an unexpected bill. The need for testing is explained to me and the labs they use have special arrangements for payment that are significantly less than the insurance explanation of benefits indicates.
I recently went on their HCG weight managment program and I am amazed with the effectiveness and lack of hunger. In less than 4 weeks I lost 11 pounds and 16 inches.
In addition, I’d like to comment on Dr. Gersh’s e-​mail alerts. They are timely, accurate and informative.
Occasionaly I have to wait more than I like, but then I have at least ½ hour with the doctor. The visits are never rushed so the waiting is worth it.