Haagen-Dazs Shop

SKIMPY SCOOPS FOR OUTRAGES PRICES! They hardly give you anything and the kiddie cup cost $ 4. On the other hand, service was good and the ice cream was also good.

I initially was denied getting a kiddie size cup but when I went back in I noticed the server was different and she was able to serve me a kiddie size cup. I’m not sure if it was just that one particular server or maybe he had misunderstood me but I’m just glad I’m still able to purchase a smaller size.

The price is crazy high and it was a bit overwhelming to say the least. The cost for once scoop of ice cream– a willing $ 5 for 1 scoop. This is over the top! Last visit for me!

Please never come here. Service is horrible and there are comparably better ice creams at better services ANYWHERE. Servers are talking about social media and how their significant others cheated and how they are blocking them on Facebook, etc, as my wife and I stood helpless for minutes until we broke into their conversations. Good ice cream though. They need to stop hiring middle schoolers and start taking the job interviewing process a little more serious.

Super slow service. Good ice cream, but be prepared to wait a long time. They have a great location and seem to take their time.

I’ve never stepped foot into ANY Haagen-​Dazs shop until their recent promotion of Free Cone Day. From 4 — 8 pm on May 12, everyone got a free kiddie scoop on a sugar cone, cake cone or cup.
When we arrived, the line looked pretty long, but the staff members were quite efficient and we ended up only waiting 7 minutes. Fantastic for a freebie.
I also really enjoyed what I got too, which was Pineapple Coconut.
It was also nice that they allowed people to choose the 2 new artisan/​gourmet flavors — Chocolate Caramelized Oat and Banana Rum Jam. I know that’s part of the corporation’s decision and not this particular store’s but still a nice offer!
I will probably not step foot in this store again, unless there was another promotion, since I don’t normally buy single-​scoop ice cream outside of markets, but I wanted to commend the workers here for their patience and efficiency on this promotion day.

Two people here running this place on a Sunday? Who ever runs this place??? Good job. I’ve watched countless people walk in and walk out upset with the wait.

The pineapple-​only flavor dispenser was very slow. I believe it was almost out. However, the taste was very good. Just keep the self-​serves well stocked.
I ordered strawberry-​banna smoothie which took too long. The staff were doing their best efforts.
I would appreciate a fully staffed establishment, so we won’t have to wait too long.
The taste of the smoothie could be better. I wish that the minute maid juice was not used.

So I promised my daughter a Ferris wheel ride and an ice cream last Monday. I bought her tickets then proceeded to the nearest ice cream stand, Haagen Dazs…4PM and the door was locked. A family who was eating ice cream at an outdoor table said they had to bang on the door to get the guy to open up and he didn’t even apologize. Another family came up and tried to open the door after us with no luck. We banged on the window and no one came out. I went to the directory and found a Cold Stone Creamery a couple sections over. We had delicious ice cream at a reasonable price from courteous staff who have the good sense to keep the counter manned and doors unlocked during business hours.

Went to Haagen Dazs after dinner yesterday and loved it! There was a little bit of a wait but that was understandable since they make everything to order! (I.e. Shakes, smoothies, sundaes, etc) Anyways I had great customer service by two boys. I think one was named Alex. Great experience! Would come back again!

The ice cream here is pretty good. That being said, the servers were not friendly in the slightest, prices seem to be hidden (for good reason), and the portions were small.
Cold stone is a lot more bang for your buck (even though it’s still damn expensive!)

Customer service was on par! DEFINITELY would come back and I always do time after time after time! Loved the people working there too. Everyone was so helpful and polite and provided me what I wanted to get. Haagen Dazs is one of my favorite places to go when I walk around the spectrum. I most definitely enjoyed it when I came in and didn’t really know what I wanted to get so I asked the associate there to give me some suggestions and I ended up walking out with a perfection in my hand in the form of a mint chocolate chip milkshake; the associate was really knowledgeable in the store. Best thing I ever had! ¹⁰⁄₁₀!

It’s insane how expensive this place is. Employees here are pretty rude and very slow. Frozen yogurt is average at best with very limited toppings. Not coming here again.

Several years ago, when I first tried Haagen-​Dazs ice cream, I thought — this is some freaking crazy good Danish ice cream. Recently, I found out that Haagen-​Dazs was based out of Bronx, New York in the early 1960’s by a Jewish couple from Poland. Co-​Founders Reuben and Rose Mattus invented the Danish sounding business name as a tribute to Denmark’s noteworthy treatment of Jews during World War II.
Starting with three flavors –Vanilla, Chocolate, and Coffee, the company is now operated by General Mills and is a global phenomenon that franchises all over the US and in 50 countries. They also produce fine quality ice cream bars, ice cream cakes, sorbet, frozen yogurt, and gelato.
This Haagen-​Dazs Shop is a small store at the Irvine Spectrum, right near the Ferris Wheel. I have to admit that the prices are a bit over the top. Almost, 4 bones for an average sized ball of ice cream. I know this is a popular outdoor mall, but it’s quite expensive compared to the other dessert options nearby. However, I’m a fool when it comes to their Coffee ice cream. I think it’s one of the best around. I also highly recommend their Green Tea ice cream and Mango sorbet. Both are quite pleasant.
As an added suggestion, I now purchase my Haagen-​Dazs ice cream at my neighborhood Wal-​Mart and keep it regularly stocked for the kiddies at home. OK, I know how some you feel about the largest corporation in the universe, but they sell their 14 fl oz containers for around $ 3.50. That’s about what you pay for a scoop at this Irvine Spectrum location. Go figure.
A MOMENT ON THE LIPS, IS A LIFETIME ON THE HIPS
Why does Haagen-​Dazs ice cream taste so amazing? Not only do they use the finest and purest ingredients, you’ll notice that it’s quite dense and firm. That’s because they use very little air during the manufacturing process, keeping the ice cream at 0 degrees Fahrenheit, while using no stabilizers other than egg yolk. In addition, using all that butterfat content makes the ice cream mouthwatering and in some way, simply dangerous when consumed in large quantities. Wouldn’t you agree?

It’s ice-​cream, it’s Haagen-​Dazs, you get precisely what you expect: high calorie, delicious ice-​cream. I’m so sad they don’t have Bailey’s flavor anymore ;(
This particular location has self-​serve frozen yogurt, haven’t tried it yet though.

It’s Haagen-​Dazs! You get what you paid for. Delicious, sweet, creamy goodness. I’ve been a fan of their chocolate ice cream for decades. I LOVE YOU HAAGEN-​DAZS!!!

Smallish and busy. I’ve always felt they were overpriced. I’ll get myself an ice cream on occasion but if I have my 3 kids with me, I’ll get a ½ gallon of Breyers and a box of sugar cones from Ralphs. I think I’ll even have money left to buy sprinkles.

They have the same flavors in the ice cream aisle at Ralph’s for the same price you’d pay here for a scoop. The customer service isn’t that good either. I was waiting in line for a while, and about to get skipped because the guy behind the counter wasn’t paying attention. I wouldn’t recommend getting more than a scoop of gelato, because I ordered 2 different flavors and it was just too much. Could not finish it.
Anyway, other than that, the store is clean, as you’d expect.

Free ice cream for their grand opening! When we walked in, my BF and I didn’t even know it was free since there wasn’t a big crowd inside. We walked around deciding what we wanted to try/​get. Make sure you try it before you get it! I think they have like over 20 different flavors?
What we got:
Salted Caramel Truffle: I didn’t care much for the truffle? I’m not a chocolate eater, but I really wanted the salted caramel part of the ice cream. So if I eat around the chocolate… it was pretty good! The ice cream did have a lot of truffle pieces though. Big square chunks of chocolate that my BF ended up eating for me.
Pralines & Cream: BF favorite ice cream of all time so of course he would love it. He finished his cup before I even got to biting my cone! He said it was the perfect amount of candied pecans to the ice cream.
Service:
Everyone was pretty friendly even though we walked back and forth deciding what we wanted to get. I know some people would get angry… but hey I don’t want to regret getting an ice cream flavor I wasn’t 100% sure I wanted!

Great experience here. I bought a small cake (Belgian Chocolate) for my son which originally had a girlish ribbon. It came as is but the manager went out of her way to accommodate my request. I was so thankful and grateful. Will come back for sure.