Diane M. Stein

ADr. Stein is an amazing clinician. After 20 years of searching (by four major So Cal pediatric epilepsy teams), Dr. Stein, after a careful review of my daughter’s medical history, correctly diagnosed my daughter with a rare epilepsy syndrome (which was subsequently verified by genetic testing). Having an accurate diagnoses after twenty years was powerful knowledge, which has enabled us to prepare a much safer treatment plan for seizure control and quality of life. We feel blessed to have found her.

Great experience with Dr Stein and team. Really appreciate all the attention to details and care from this office.

Wow, I’m not only surprised but I’m disgusted at some of these comments. As a parent of a special needs child I am always asking strangers and others to not pass judgment and to be kind, patient and caring with my child and except his challenges. This is not what’s happening on this site. For a community of people with special needs kids who I’m sure are asking the same of everyone all the negative reviews seem very quick to judge Dr Stein. I’ve never been in the presence of a brilliant Doctor Who isn’t a little «quirky». We’ve been to many doctors and she is by far one of the most knowledgeable. She’s also is one of the most caring, friendly, and compassionate people I’ve ever met. Her office staff from the receptionist to the nurse have been nothing but wonderful to my family. She answers all questions via my chart in a timely manner with no extra charge. I don’t know many doctors that are virtually on call 24 hours a day.
Over the past three years she has never given up on my child, even when I was getting close. She talked me through it and helped me come out the other side. She is a welcomed addition to our recovery team and I am forever grateful for her determination to help our family recover our child. It’s too bad that some of these reviews couldn’t have been more understanding. We love Dr. Stein and Staff!

I too am very surprised by these low reviews. I’m a nurse and our son has several medical needs so we have seen/​met/​known a lot of doctors in our day and Dr Stein is up at the top of our list. She is fun, she cares about the kids, she listens to the parents, she has empathy and does her best to explain things. She has been so patient with us in finding the right medication combination for our son. We think very highly of her!

I’m surprised by the negative reviews in here. The experience during our first visit has been amazing. Everyone from the front office staff to the nurse and Dr. stein were very attentive and prompt. I loved that the time of out appointment was honored and the bulk of our time there was spent with the doctor, not like other places I’ve been to where you’re in the waiting room for an hour and 10 – 15 minutes with the doctor. We visited dr Stein to see my son and she was definitely very thorough. She asked questions as far back as his birth and I noticed she took the time to read the questionnaires I submitted before the initial visit. She made extensive notes, and asked me and my son lots of questions. I appreciated that. Overall, we are looking forward to working with Dr. stein, there will be future appointments and I am sure that I will be updating my review as time goes on.

Wonderful doctor. Very thorough. Spent over an hour and a half discussing my son’s history. Very attentive, respectful, and knowledgeable. This is our 3^rd neurologist and we plan on staying with her. She is by far the most knowledgeable and trustworthy neurologist we have seen. So glad she is a member of my son’s team of doctors. The staff is very professional and her nurse is very good. Overall a 5 star experience. I

These people are seriously lacking in office etiquette. Dr. Stein, who is more than a little quirky, asked me to get a second opinion on my daughter’s condition and then seemed offended after I did so. What? The other doctor (Lin) disagreed with Dr. Stein on whether McKenna could take a liquid form of a pill that she had found extremely hard to swallow, so then Dr. Stein told me she was «happy I found another doctor». I didn’t even plan to make a change at that time. She then fired my kid as a patient in a registered letter a week or so later for no reason, except, presumably, she doesn’t like her opinion being questioned. Sheesh, I thought she asked me to get a second opinion. Another time, Brad, the office manager, had failed to preauthorize my kid’s insurance for a really expensive procedure, and then only offered to comp 50% of it due to their error. Really? So, then I sent them a credit card authorization for this amount, and later they sent me to collections for the entire amount, even though they had discounted the bill 50% due to their mistake. Now I am dealing with a collection agency for a bill I should never have received in the first place because I assumed it was covered, since I had met my deductible and usually an office would preauthorize an expensive procedure. Lesson learned! Do yourself a favor and find a neurologist who is a little easier to work with. Dr. Lin and Dr. Taraman, associated with Choc Hospital, are both phenomenal and pleasant to deal with.

I hope I never have the displeasure of needing to take my child to see Dr. Stein (she is an epilepsy specialist). I happened upon her office because I had an appointment with another specialist who used to be in that office suite, but somehow on my referral they listed the old address for the previous tenant. The office manager albeit unhelpful himself, was at least friendly. Dr. Stein was out in the waiting area when I came in and she was smarmy, condescending and dismissive when I asked where the other doctor’s new location was. She really should try to imagine the frustration of a new patient going to the completely wrong office building and have a lot more care and concern, especially since, if I am ever in need of a Pediatric Epilepsy specialist, I WILL NOT be going to her.