Irvine Orthodontics

my experience = deceiving. money-​hungry. scam. stay away.
They advertise free consultation, make you sign all this paperwork that ropes you into paying hundreds of dollars for the consultation if you decide not to go along with their treatment, which was bogus! Go to SOUTH OC ORTHODONTICS!

Drs Claro and Ghafouri are the best. Very understanding with patients needs and concerns. Also it helps that they have a up tempo staff. They are willing and able to go the extra mile for their patients. Cookie days are the Best and awesome patient activities. Fun to see what each month brings.

My son has been seeing Dr. Gafouri for almost two years. He had a complicated ortho case and Dr. Gafouri has been wonderful with him. 100% recommended!

Dr. Claro charges a way too high compare with other orthodontist and her treatment is very poor. Her office looks professional and you pay for it not for her work. She did not finish the treatment for my daughter but she said it is done. I have to look for another doctor which means I have to pay twice for the treatment. I feel so regret that I picked her.

Oh, how I wish I could give no star at all. I started with a «free» consultation and all was well. At the end of the consult, they had no scope of treatment or price and required a follow up visit to finish the estimate; sure, why not. There was a whole month wait period to get the second appointment for the receptionist had forgot to call me back. Once I made that appointment, they required another visit to finish the estimate, which was another month later, which was two months from when I first started. The estimate was high compared to other orthodontics, but that was not the issue. During the consultation, I was told that I was to be charged $ 530 for the «free» consultation if I did go with them. I refused to sign that form and even told the consulting doctor because I never agreed to pay anything for a free consultation. Just to make sure everyone knows my expectations were not outlandish, I had also visited three other orthodontists after this one and received a full workup/​quote for free; no strings attached.
I have tried to clear up issues with the office worker, but she does not willing call me back. The last attempt was that they would try to bill my insurance and I would cover the rest… FOR SOMETHING THAT I NEVER AUTHORIZED.
In the long run, I talked with my lawyers about the situation and gave them the pertinent documentation. It was a clear cut example of bait-​and-​switch, but the dollar amount was not high enough to pursue legal action; it would cost more to pursue. Instead, I just want everyone to know that not only will Irvine Orthodontics try to rob you blind with their orthodontic care, but your «free» consultation will end up costing you an arm and a tooth.
Care costs — estimates for same care
$ 6500 here
$ 4200 option 1
$ 4875 option 2
$ 4500 option 3

They are the best love their new office!!! The staff is always super friendly and take their time with each person. We have been super happy with all of their work all my 3 kids beautiful smiles are thanks to Dr. Ghafouri

Wow couldn’t say enough great things about these two doctors! Dr. Claro so knowledgable about her craft and it really shows in her work! The staff is excellent and always willing to help! I would recommend them to anyone in the Irvine area! If you want a great smile go there!

Our daughter came here because she needs braces. I got the proposed plans, and when I told her I was going to get a 2^nd opinion, she gave me two more less expensive alternatives. The 2^nd Orthodontics office said she is not ready for anything. In the meantime I got a bill for $ 250. I spoke with the office manager and she said she would bill our insurance. Today they sent me the HATE mail. …YOU HAVE ALLOWED YOUR ACCOUNT TO BECOME DELINQUENT… MAKE A PAYMENT!!!
The last time we were in the office (after going there once, NO ONE reminded me that I had to sign myself in, on the computer that is not visible from the waiting room. I can’t understand why they would not extend common courtesy to their patients. If they would have sent me the paperwork I would have filed the insurance claim myself!

I came to Dr. Claro for my orthodontic treatment nearly a decade ago, and people are still telling me that I have the most amazing smile! I cannot speak highly enough about Dr. Claro and the entire office staff. There is a tone of excellence at this office that I have rarely seen in medical profession. Every aspect, from the receptionist to the technology, is top-​notch and cutting edge. I had very crooked and very stubborn teeth, but two years later, I left the office with the greatest smile I could ever ask for! Dr. Claro is a terrific orthodontist, and I wholeheartedly recommend her and her practice.

I have had three orthodontists, one when I was a teenager, and two before my orthognathic (jaw) surgery last year. I can confidently say that Dr. Gafouri at Irvine Orthodontics is by far the best orthodontist that I have had. She truly cares about her patients and works diligently to obtain an excellent result (she’s a bit of a perfectionist). I was not satisfied with the care I was receiving from my previous orthodontist so, a few months before my jaw surgery, I switched to Dr. Gafouri. She worked diligently to ensure that I would be ready for my surgery. The front desk staff is friendly and accommodating. Finally, her office utilizes the latest technology (e.g., digital x-​ray machines).