Pizza Hut

First ones to come in when they opened. Found the place dirty, tables not washed fully, floors with food on it. Inside looks as if they was aiming at more of a sports bar look then a family eatery. A out side order from a other party came in an got a order of 5 or 6 pizzas as we have been sitting over 30 mins. Note there is no one else that has stopped in to eat here when we was waitting. Last time I go to the Pizza Hut in Ionia.

I must be getting old because I’m running out of tolerance for incompetence, either that or there is so much these days, I’m running out of patience. I eat almost exclusively every meal out (at least once daily) and I never complain nor send my food back, I just suck it up!
Tonight I ordered a pizza from Pizza Hut in Ionia. Here is the chain of events:
I observed the driver driving up and down my road, even though my light was on and my house number is clearly visible. He was looking at his phone (probably checking his GPS instead of looking at the house numbers). I ran outside in my bare feet and flagged him down. I paid him and then gave him a tip. He never thanked me for the tip and looked at me as though it wasn’t enough.
I then opened my pizza and find that it was a stuffed crust pizza, not what I ordered. I detest stuff crusted pizza, as I’m «Old School», I want a traditional pizza. I ordered it on line, therefore, I thought I ordered the wrong pizza. I called Pizza Hut; the clerk asked me what was the number on the box. I inspected the box and told her that there was no number. She insisted there was a number and to look on the side and bottom of the box, which I did, to no avail. No number existed. She looked up my order and concurred that they made a mistake and sent the wrong pizza. She said they would have the correct one in 20 minutes. I waited an hour, no pizza. I called back. She said it was on the way. About 5 minutes later I received a call from the delivery boy who was lost and wanted directions to my house. At that time I was over having pizza about 2 hours into the event. I told him to take the pizza back and have his manager call me. Again, to no avail, she never called. After about an hour I called her. I explained the chain of events. She said that she would send me a coupon for a free pizza next time I ordered. I laughed to myself (does she think I’m ever going to order another pizza from Pizza Hut!) I told her never mind I will call the General Manager on Monday.
Pizza Huts spends millions of dollars advertising to get customer’s. But it’s fruitless if they cannot manage their operation (I’m speaking of the Pizza Hut in Ionia).
My point is, this is a microcosm of our society. Very poor quality, bad management with adsorbent prices. This was the demise of the auto industry.