Overhead Garage Door, Inc.

I hired them to replace my old garage door and install an opener.
The price they quoted was pretty much what I expected. They ordered the door and called to schedule installation, about two weeks later.
Installation was on time, professional, clean and neat, no surprises.
Overhead Garage Door delivered exactly what they promised. I will recommend them to others, and would use them again.

Garage door spring broke last night. I called this morning and they were at my house an hour and half later. Very nice service and repair man Nathan was very professional. After he finished it is so quite, 10x more than before it broke. Very glad that I called Overhead and that they sent Nathan out.

Seriously, who wants to deal with a broken garage door first thing on a Monday morning? Their sticker was on the wall next to my garage door opener, as they’d likely been here with the old owners of the house. Checked against Better Business Bureau to ensure they were legit, then went ahead and called. These guys were out to my house immediately. Called at 7 am, service tech arrived at 8:20 am. Garage door fixed by 8:50 am. Broken spring — they replaced both for $ 350. A little steep, but with my car being stuck in the garage, I didn’t have time to research/​YouTube and attempt to fix myself. Would definitely use this business again.

Found them here on Unilocal and also asked friends for a recommendation for a garage door company and two of them said Overhead Garage Door. Communication while setting up the appointment and with the repairman the day of service was excellent. Glen was friendly, professional, and efficient. Would definitely be using them again.

I couldn’t be happier. Well… then again, I guess if I spent that money going out to dinner I could be happier, however when it comes to garage door stuff, I call these guys for everything. This past spring, against my better judgement, we left the kids with my sister and went on my husbands incentive work trip. All was great until, murphys law kicked in and day one taking them to school, one of the openers fried. I called a number of people my neighbors gave me and it seemed those companies couldn’t be bothered at the pace I needed it done. I then googled the repair, (all the way from from NEVIS!!) and found these guys. When they said they had repair crews all over I though it a coincidence and didn’t want to second guess the convenience of it all especially when they said they could be there in under 45 minutes. They came, replaced the motor, and were out before
. The bill was reasonable but the fact I didn’t have to hear it from my sister was priceless.
Why did I wait so long to review? I thought it too good to be true and the stars just aligned for me or something… until I the opener on the other side failed this morning. with out even searching out the number I called them off the sticker they left in the garage and they said they had people in the area all day. I gave them a 90 minute window, they came fixed the door and left all between 10:!5 and 11:45! On top of it all the installer called his boss and got a little discount approved because of the two replaced in under a year. It’s nice to feel like a company and it’s people are looking out for me. Like I said, I couldn’t be happier.

As a rule, this is a service you only need when you’ve got a problem. So you’re already aggravated and just want someone to solve the pain quickly and hopefully cheaply. Pleased to report these guys arrive quickly when called, have the repair parts needed on the truck and charge reasonably for the service.
Over the last — maybe — 10 years we’ve had a couple springs replaced by this firm. Last time when they replaced the springs they also recommended rollers that would make the door open/​close quieter. It made a major improvement.
Most recently we backed into the door, damaging it and throwing it off its tracks. Again they showed up quickly and put it on its tracks suggesting the door would ultimately delaminate and fall apart but there was no urgency to replace it right then. Only two weeks later another spring failed and, again, they were out in a matter of hours. Rather than replace the spring (for a failing door), we opted for the new door. They «clamped» the spring to make it work in the interim because the new door came with new springs.
In spite of all of this being both an aggravation and an expense, I felt the company was responsive and provided the best information and recommendations in our interest and never a suggestion of aggressive and unnecessary selling.
Additional note (following initial post): These guys returned to install the door 2 days ahead of schedule, installed the new door and everything works great. It was a hot day but the carpenter worked non-​stop. In spite of open offer to come inside and cool down, he just asked for a cup of ice to cool his water when he was done. Wish all home repair support went as smoothly.

Terrible. My parents recommended them when we busted a spring on our garage door and I was shocked with my experience.
The driver showed up at 7:45am for a 8−10am call. He wrote an estimate for a brand new garage door ($ 1305) that was WAY above other quotes I have already gotten ($ 800 – 950) and left because *SURPRISE* I wasn’t awake yet (for our 8am call). He was gone by 8am.
When I called the tech, he told me that my door is warped and is unsafe, and that he doesn’t feel comfortable replacing the spring. Besides, he said, if you buy a new door, the springs are free. Of course, replacing the springs costs about $ 130 (including labor). A new door with the «free» springs cost $ 1305. The estimate was written at 7:55 am. I asked him how he could even pretend to know what condition the door was in without, you know, looking at the door, talking to the client, GOING INSIDE THE GARAGE.
Scam and a half, friends. You can’t diagnose the condition of a garage door without looking at the inside as well as the outside of the door. I called another company who was far friendlier and now have a functional spring and the door goes up and down. And it didn’t cost me $ 1300 for a new door, it cost me $ 130 for a new spring, installed by a competent, non-​scam artist.
See, my door has a little rot on the surface. When the spring broke, it dropped MAYBE 6 inches. It is no more damaged (save for a broken spring) than it was before the spring broke.
This is what you get when lazy people don’t care about their job. This tech didn’t want to do the work, he wanted to sell me a new door for 30−40% more money than everyone else does.
Would you trust a mechanic to look at the hood of your car and diagnose a problem with the engine?
SCAM ALERT!