Andorra Apartments

We called on Tuesday 5÷12÷15 and were told that they had a unit available to rent right now. We went down to see it on Wednesday and were prepared to sign a lease if we liked it, and the office lady showed us the model. Since I knew the actual unit was available I asked to see it as well, and thank heaven I asked because guess what? No washer/​dryer or closet doors, or knobs on a few cupboards. We were told that the washer/​dryer would be installed before we move in (remember it was supposed to be immediately available!?) and the doors had to be special ordered, but hopefully by Friday… ok, fine, so we paid the $ 40 for application fees, put down the $ 100 holding deposit and the office lady gave us the list of utility companies to get those in our name before we signed the lease on Friday… except that… when we called the gas company, we found out that the gas in the unit had been completely shut off, and can be turned back on the 27^th at the earliest. We called the office, and the lady was puzzled, and said she’d have the office manager call us back. (Usually the utilities stay on under the name of the complex, and when a new tenant comes, they show proof of utility accounts in their name). 4 hours later my husband called again because no one called us back, and we were planning our whole day to travel to Indio to sign a lease. We needed to know how they were prepared to have us sign a lease today, when the unit is not fit to be leased until the 27^th, meaning no hot water, no stove, no working washer/​dryer? My husband asked this question to the office manager, who didn’t like being questioned, and was told that we could lease it now if we want, or push the date forward… but again, we just paid $ 140 for a unit that was supposed to be available on Tuesday, and it’s now Friday, and now we have to wait another week and a half. The office manager told my husband that it seemed that we had a problem with everything, and if we have problems that they would choose to not rent to us… so they didn’t, and after a short struggle they are going to refund our deposits. Now we should be getting a place in Pam Desert! What a blessing! Long story short, don’t waste your time with Andorra Apartments in Indio. They like to make all of their incompetency your problem, and rent units without washer/​dryers, closet doors or knobs, and then guarantee that all their appliances work fine when there is no gas in the unit to even check them, or turn them on.