Panera Bread

The service was horrible!!! We got in line at 10:30. When we went to order, at 11:02, we were told that breakfast stopped being served at 11. We were advised by Briana, «you should know it stops at 11». We were then told by the manager, Neil, «well it is after 11». There was no apology whatsoever. We waited for another 45 minutes to actually get our food. It was served cold and the bread was stale. If I could give less stars, I would. Absolutely worst experience ever! Briana and Neil’s arrogance and poor customer service will stop me from going to ANY Panera in the future.

This location is convenient, but the service here is pretty spotty.
I’ve been multiple times and it is always hit or miss from the workers and their performance, though I will admit that my food orders are always correct and I’ve never had a problem with that.
Anyway, great spot to study, grab a bite to eat and their wifi is pretty decent as well.

The breakfast sandwich was soggy as if it was steamed. There was a street person sleeping at a table the whole time we were there (appeared he didn’t buy anything). At least 2 tables had broken legs and were listing worse than the Titanic. Lousy environment, mediocre food. Won’t go back to this particular store again. You gotta wonder if the owners ever show up or just sit home and collect the revenue. This was a visit on 12−13−15.

Good as usual! Wish they had more bagel flavor choices though.

I went Saturday about noon and had the pick two: turkey avocado blt, mac & cheese, iced tea=$ 12.00. Mac & cheese was good, but turkey sandwich was less than ½. Think they’re shrinking portions and jacking up prices. Poor value for the price.

I’m a fan of Panera. Fresh, clean food. Last week I used them at the office to cater breakfast, and today we had the best lunch at the one downtown in «Claypool Court» (am I showing my age with that reference?) I had the pick two with Broccoli Cheddar soup and the Barbecue Chicken salad. I was just very pleased with how quickly my order was completed, especially at lunch hour downtown; and the food was fresh and delicious. Oh, the carrot cake muffin or cupcake with icing was so good and a great fall flavor. I don’t think anyone can go wrong no matter what bakery treat you get.
I like using them for catering at the office because I usually don’t have to worry. Their pricing is average for what they provide, so I don’t get yelled at for spending too much. They are timely, so I don’t get yelled at for not having breakfast or lunch on time. They are efficient at coming in and setting up so I don’t get yelled at for interrupting meetings. I like not getting yelled at.

I don’t have a lot to say about Panera generally. They’re all usually a four or so – good food, adequate atmosphere, typically clean. All of these attributes were true of this location as well, but our service was a little iffy. My husband requested cups for water and we filled them with water, but realized later (upon looking at the receipt) that we were charged for 2 sodas. To make matters worse, my parents were visiting from out of town and they were charged for a coffee they didn’t order.
I got the half sandwich and cup of soup option. Both were good, but the half sandwich was the smallest half sandwich I have ever seen. In fact, it was about three-​quarters of the size of my mom’s half sandwich. I didn’t feel like complaining about my sandwich not being of adequate size, but it wasn’t quite right. I felt like I got a little end piece that they were trying to use up.
So, yeah, it was fine, but not my best ever Panera experience.

Not worth the price. Iced green tea and pastries are great, but sandwich was subpar. Chicken salad didn’t even cover the bread, pretty disappointing.

Slow, understaffed, frequently messes up orders and/​or fails to provide any utensils for «to go» orders. Decided to give them a second (or more like fifth) chance today, and ended up wasting several minutes standing in a line that didn’t move (despite it being 1:30 pm) before giving up and leaving.

Panera has a good combination of quality and quick service. There are numerous options for breakfast or lunch and the breads are rather delicious. I like the fact that I can get a breakfast sandwich here that actually has vegetables on it rather than just meat or cheese as options.
The seating area was reasonably comfortable and not overly busy during my visit.

I generally like Panera but this one just made one of the most disgusting sandwiches I’ve ever had. Smokehouse Turkey panini… Should be called mushy grilled cheese with turkey and extra gross mustard sauce.

It seems a little strange to have a location in the heart of downtown… but yet it makes perfect sense with it being connected to Circle Centre Mall. Since I quit smoking I find myself with a lot more time on my hands when I am on break at work. So, I decided that I would enjoy my lunch break here at Panera. I have been here many times before, but usually grabbed my food and headed back to the store. It’s been awhile and I noticed most of the staff was different from what I saw before. Sadly, they had the same customer service as the previous people. Its pretty half assed.
My food came out quickly, which surprised me. Maybe they weren’t as busy as I thought they were. The bread of my sandwich wasn’t as toasted as I am used to. It still tasted good, just not what I was expecting.
Every time I have gone in there, the place is clean. My issue is always the staff. They just aren’t as friendly and happy as other locations.

This was a good place to sit and have dinner with me an my friends the other night. The service was exceptionally fast and high quality. The workers called us to get our orders by our names. this was my first experience at Panera, and I would go back in a heartbeat. I would recommend this restaurant to anyone who likes bagels or someone who loves different types of soups.

Everything looks delicious on the website. but not so much in real life.
When I walked in, the staff looked frantic and ready to go home. It was ten minutes to closing, and as I passed one of the Panera associates I overheard her say to another associate, «We bout to close…» Then, another associate yelled out– «That’s the last order!» Which was fine for me, however I wondered if they absolutely had to close at 7pm on one of the busiest nights of the winter season… College football brings out a different sort of crowd– young, old, crazy, and hangry. As I stood making my order I noticed them turn away at least ten people. With that, Donna was outstanding with her service!
I don’t know your life, Panera. I do know that possibly not offering overtime would really suck especially for busy nights like that… buuuuuut, moving on (cuz IDK!!!)
Ordering was easy, looking at the total on the register was not. $ 19 for pasta and a half salad. GIRRRRL I could have bought so much taco meat with $ 19! Anyway, I did enjoy the flavorful juice beverages offered to the right of the counter. Lots of tea and things, to help you have an amazing day.
I didn’t, however, enjoy anything about that watered down scary chicken on top, alfredo tortellini. I love food, can’t you tell! And, it saddens me when I waltz up in a place (excited) only to be handed something from my 6^th grade cafeteria nightmares. Now, I will say I’ve had soup here and its really good.
It’s just something about that pasta and watery alfredo sauce with chicken shreds on top that doesn’t do it for me. I know that Panera believes in clean eating, and I think we all could use better food ingredients so that’s cool. The entire meal would have been a lot better with more robust flavors, herbs, spices going on fused with a bit more TLC.
Don’t believe the hype about all the food choices… You could make something a little bit better, fresher, faster at home. This place is hit or miss!

Service was INCREDIBLY rude, enough to make me not come to this location again. No eye contact, monotone voices, I could have been speaking to a robot. It was exactly the same when picking up the food (and the food order was wrong). I won’t be coming here again, the slogan should be «putting people in bad moods before 10 am»

I found this location while staying in a hotel about five minutes away. We walked in and were greeted and informed that they could take our order whenever we were ready. I ordered the egg white, turkey sausage and cheese sandwich which also came with spinach and tomato. I was able to substitute roasted tomato for the regular slice at no extra charge. I also ordered a caramel latte. The latte was ready within minutes and very good; however I believe they missed my sandwich order as I began to notice several people who had ordered after me being served their orders.
I went to check on my food and it appeared that they had just begun cooking it and the guy behind the counter apologized for my wait but instead of taking responsibility for missing my order, he stayed that it was taking a while for the egg to cook –_​_​– I would have appreciated the truth a lot better. Other than that, everything was fine.
The venue was large and clean. Most staff members were nice and the food was definitely up to par

Go to this location for quick and polite service. I am not a huge fan of the Panera chain. The food taste and size is only ok for the price. You can get a lot better meals downtown in the same $ 10 — $ 12 price range. But if you want a place that you can get to from the indoor tunnels and be in and out quickly, this is a good option. I also love that you can add on a pastry to a meal for $ 0.99!

Get ready for confusion and delay if there’s any kind of line. I’ve learned that Indiana does not handle any aspect of «busy» very well at all. Customers aren’t sure what they want or even why they’re there. Staff is trying their best just to hang on for the ride. Mistakes abound. Hilarity ensues. Some people take it well, some freak out, sooo fun to watch.
Yes they did screw my order up, yes they were quick to correct it for me… so I can back up the other Unilocalers who had that experience here. What more can you ask for really. Pobody’s nerfect.

Favorite restaurant but not here. Terrible service. Soup was cold. Manager did not care. Threw the soup away, bought a bagel.
It would have not been so bad but when I went up to talk with the lady at the ordering counter she said they would take care of me. I paid for my bagel and cream cheese. The manager came over and said they could get me more soup but argued that she personally had checked the soup and it was up to temp. I said I did not want more soup because I just purchased a bagel and cream cheese to replace the soup. She said then that I could have soup to go. Oh my!!!

I used to frequent this Panera just about every day when I worked in the mall, and they were always really friendly and the food was always super fresh. There are plenty of tables to work at, but caution the wifi is terribly spotty.
Panera’s are always on my list of places to get a quick, healthy lunch and this is just another one of their locations that makes this task easy for me!