Justus Eugene DO – Speedway Family Physicians

This facility is a joke. I called at 8am to see a Dr. Asap. The lady on the phone asked me if I could be there in 10 minutes. We hung up the phone at 8:05 and I was there at 8:14. By the time the staff was done playing grab ass and finally took my info, I was in the waiting room seated at 8:20. At 8:30 they called me up to the window to inform me that because I was late for my «8:00 appointment», they would be unable to see me today. Mind you, there was not another soul in the waiting room. What a joke. I might add that a year ago i had a pap smear done and after calling 20 times to get my results… I still don’t have them! Steer clear of this place!

Currently setting at the doctors office (Speedway Family Physicians) and my waiting time is 82 minutes and counting. This is for a physical.
You would wonder if these doctors even care about my time. And it cost how much?
So after 91 minutes the doctor come for around 8 minutes total time. And during that time he checked my lungs and that’s it. Guess I wondering anymore what does a physical check mean anymore? Guess to the medical field it means check the patients lungs and send them away. Guess I’m healthy since my lungs sound okay.
So you ask yourself why did I give this place one star. Well I had to pick at least one. I think Community Health owes me for my lost time and the lack of service.
Dissatisfied patient
Tom

I’m impressed that Indianapolis has such an extensive network of osteopathic physicians via the Westview hospital network. I’ve seen a few of them, and much like regular MDs, there are good and bad ones.
I chose to go to Speedway Family Physicians because it is near where I work and I could quickly run over there for a lunch time appointment if I needed to be seen. The office is right on Main Street in Speedway, it’s an older building, the facility itself does seem in need of an update, a lot of the equipment (scales, the stuff you normally see in an examination room) seems a tad old.
The office staff is efficient and mostly polite, some are friendly but it is hit or miss. They seem very busy, and sometimes can act a little put out when you talk to them. It is also kind of weird that even though they are open until 7pm, they stop answering the phones at 4:30. Oh and they do not answer the phones at lunchtime either. The office usually runs late on the appointments, but I’ve never waited more than a half hour past my appointment time.
My main issue with SFP is that it seems to be the training grounds for family practice residents. That’s great, these people need a place to learn what they are doing! My problem with this is that when you make an appointment, they do not tell you you are seeing a resident. If you are like me, you only go to see a doctor a couple times a year, so just as you are getting familiar and comfortable with the person treating you, they finish their residency and are gone, so then you are assigned someone new, and have to start the process all over again with a new doctor — explaining your situation, history, what the other doctor was doing to treat you… that was totally frustrating. There are permanent doctors in the practice, however I do not know if they accept new patients.
On a positive note, I really liked the second resident I was assigned to and since she stayed in Indy once she was done with her residency, followed her over to her new practice.