Face Low Cost Animal Clinic

Great place, very caring staff & doctors, CLEAN. Our 5 babies all get their routine care there. Regarding wait time-#1 take a book. #2 instead of going in right when they open, go in about halfway thru their open hours. The weekday clinic is 2−5pm, but get there about 3 or 3:30 pm & you don’t have to wait there for long before they call you in to the exam room (there’s at least 3 exam rooms in there). Weekends are different hours but still go in about halfway thru their listed hours and you’ll be able to leave a lot sooner than those who come in at opening. They also have a table in back with a large box underneath where people will leave donated items like towels, pet dishes, potty pads, etc. Leave something or take something you need, its all good!

Excellent care and low cost prices. Please support their efforts, without them I could not afford the treatment of abandoned animals.

There is an up and down side to this clinic. I believe in what they’ve set up to do. If you cannot afford another vet, I recommend them. However, be prepared to wait an wait and then wait some more. And when you don’t think you can stand waiting any longer, you’ll still be waiting. At least 3 – 4 hours. The doctor we seen I thought was informative even if I felt she was a bit condescending. They were correct about the dogs condition and the advice and medications worked. If it wasn’t for the never ending wait I would give them 4 stars.

A well oiled machine!
We brought our youngest dog in (9 months) to get spayed. Like any decent dog mom, I was a little nervous to see my baby off. I called about a week in advance to set up an appointment to come in to get her spayed. The appointment was easy to make and the staff member was very informative. She told me I needed to come between hours of 8 AM and 9 AM to check in, and that it would be about an hours wait time to fully check in.
We arrived around 8:30 AM and were quickly handed a clipboard and some paperwork to fill out. They weighed our dog and we sat in the waiting room filling out the paperwork with about 15 to 20 other nervous moms and dads. Altogether it took about 50 minutes from the moment we arrived to the moment we handed over our precious one. All of the staff members were very helpful and answered all of our questions.
We came back around 5:30 to pick up our little one. We waited around 10 minutes before they brought her out. When they did bring her out she was really groggy, and they told us that she had experienced quite a bit of nausea and they needed to give her an anti-​nausea medication to offset her drooling.
We were handed a post surgery care sheet which was very helpful. They gave us signs to watch for to make sure nothing were to happen over the next 24 to 48 hours. She’s recovering very nicely and I’m grateful for the staff and doctors who took care of our little fur baby.

These guys and gals are true heroes! They help SO many animals. They work their tails off to provide care for animals who really need it. I get my animals spayed and neutered here. I wouldn’t go anywhere else for these procedures!

Taken three of my dogs there very good and affordable. Awesome place for help to low income families who love their pets.

I have to say, I am deeply impressed. These folks take on a huge amount of work in offering a low cost spay/​neuter facility, yet they handle it with ease and efficiency.
I recently stopped in to have my little kitten fixed before I move across country. I was very nervous about taking her in, and worried she might become too stressed out over the procedure. The facility has schedule drop off and pick-​up times for cats and dogs: Cats are to be dropped off from 7am-​8am and dogs from 8am-​9am. Pick up for cats is from 5pm-​6pm and dogs from 6pm-​7pm. I apprehensively arrived at 7am on the dot to avoid any hang-​ups, along with roughly 20 other feline owners. We were efficiently checked in my a cheerful nurse and proceeded in an orderly fashion to see the vet, weigh our cats, and deliver them to the operating room. All in all, I was out of there win less than 20 min and my kitten was as calm as could be expected at a veterinary clinic.
When 5pm rolled around, I eagerly waited in the lobby with fellow kitty owners to pick her up. We were again checked in with speedy efficiency and then called up in order to pick up our furry friends. I had my kitten out in my vehicle in under 20 min and she was groggy, but happy to see me.
Sitting here several weeks after the surgery, I am proud to say her stitches have healed flawlessly, her attitude has remained bright, and she seems to have suffered no lasting trauma to the event ;) I would happily recommended this facility to anyone seeking to vaccinate or have their pet fixed.

The best places to get cheap vacations for your kids (pets).
The staff are great and friendly.
While you are here say hi too all the cats that need great homes. Nah don’t say hi say I want that one.

I have a «community cat,» who has lived with me for about seven years. She was spayed and vaccinated by Indy Feral (who have now merged with FACE), about six years ago. I contacted them with a kind of crazy situation-​I had been feeding the cat who was kinda feral, and then she got used to me and let me pet her. Then she got pregnant. I had been letting her sleep in my (partially) finished basement and letting her out during the day. She is a scrapper-​has had multiple surgeries and drains placed for abscesses. Anyway, she had the kittens in my basement and proceeded to go bat $&@# crazy. Wouldn’t let me touch her or the kittens. This went on for six weeks, and then the kittens started wandering around. Sooo… then we had a problem. She was seriously very violent toward me-​would scratch and bit and literally leap at me. It was insane, and worse if I got near a kitten. I would carry a «shield» (which was the lid off of a large plastic bin) to shield myself so I could put food down. Once the kittens started walking around, I couldn’t even go down to feed them. I was literally taking my laundry to the laundry mat because I was afraid of getting stuck in the laundry room (in the basement). She was nuts-​being a good mama, but nuts. Internet searching for solutions led me to indy feral. Lisa Tudor was awesome. Came and brought me a trap (I ended up having my brother-​in-​law help me get her in the trap-​that crazy cat would let him down there, but not me??? I guess she saw me as the biggest threat because I was there all the time? Idk. I’m no cat psychologist). So Sally got taken away to be spayed and vaccinated, I socialized the kittens (friends would come over and play with them), and then Sally came home in a few days. She was fine-​the «before» pregnancy Sally, since she had no raging hormones (and I took the kittens away). And that only cost me $ 20. It’s $ 30 now, but still a steal.
So, Indy feral and face are awesome. I did. To review good news about Sally on this visit-​she most likely has cancer that has metastasized, but she has even become a mostly indoor kitty-​as long as the other indoor cats leave her alone and the dog doesn’t look at her.
**spays and neutered are done by appointment, and vaccines are walk in. Be prepared to wait. And when I was there there was a strong urine smell in the lobby. All of the staff were amazing and caring.

Quick and painless, well at least for me it was painless. Called and made the appointment, dropped my cat off at the time they told me to, picked him up when they told me to, paid the price they told me it was going to cost. All shots and too less balls later, he’s back up and running again, lol.

I highly recommend Face. No its not in the best part of town, but it is worth the drive. We live in Avon, and have had our dogs vaccinated and spayed there. Staff is really nice, and helpful. Waiting room is always full with alot of pets and some questionable folks, haha, but still worth it! They have taken great care of our pets. I called around in Avon, for exam and vaccines atleast $ 175. Please donate to this organization, so that can continue to offer these low cost services.

You get what you pay for when you come to FACE.
It is definitely a low cost option when it comes to vaccines. Recently, we found a cat in our attic that we assume was up there for TWO weeks. Not knowing any medical background, we took her to FACE. $ 60 and two hours later, we found out all of the important blood work, she was updated with vaccines, and she was scheduled for a $ 10 spay a few weeks later. The waiting room is a mixed bag of people and their pets, so be ready!

To get an appreciation for what we went through to get our dog spayed, please look at my review for Broad Ripple Animal Clinic dated 6÷2÷2012.
My experience at Face was exemplary! The staff was courteous and helpful. They did a great job with the spay, and I only paid $ 30 for it. I was so happy with them, relative to the Broad Ripple Animal Clinic, that I gave Face a $ 100 donation. Please be generous to this organization. They provide a very necessary service to our community.

While I fully believe in their mission, I must say that this place is a bit intimidating for both pets and owners. Lori S. provides a very accurate account of what you will experience at the facility. Check in does take quite awhile and there are many people and animals so it can be a bit stressful, but if you are looking for an affordable option for your pet, they provide quality care. Just be patient… and be nice to the staff. They appear to be working very hard, and many times they are working with animals that are feral or otherwise not well behaved.

Affordable and efficient!
I took my 1-​year old pup Alice in to be spayed. She was pretty anxious due to the amount of dogs in the waiting room, but the staff showed wonderful patience and were very helpful.
I did have to wait about an hour when dropping off, but that was explained up front so I was prepared. The entire process is explained on their website and I highly recommend researching their website before committing.
Granted there were some unsavory characters, the $ 30 spaying charge is worth getting asked if you dog is a pitbull 10 times by some dude in a looney toons tshirt.
I’m very glad this service exists in our city and should be fully taken advantage of!

Affordable. No matter what time I go, it takes 2 hours.

My previous experience was over ten years ago when the first family dog needed to be spayed. I returned today for the first time with my 8wk old puppy to get her vaccinations, since it would’ve «broke the bank» to get them at an animal hospital/​veterinarian clinic. I must say I don’t like how efficient this place runs at all. Even if it is a a non-​for-​profit. I walked through the doors with all my paperwork completed already and was still seen behind someone who was filling out paperwork.
I came in at 3pm, and wasn’t seen until five. I was client #26 and at 3pm they were only on #10. When I was finally seen, the whole process took less than 2 minutes, but then I had to wait again in the waiting room for another 30 min to be checked out. I was in disbelief when I left at how long it took (2.5 hours), considering my puppy received only one vaccination and the Strongid de-​worming paste.
I wish they had some kind of online appointment system, where the patient needs to come in with paperwork ready and the whole process would be completed in an hour. Now, I realize some things take longer, like the heartworm test needs results. But how about checking out the people who don’t need to wait for those results and entering the patients information at the beginning of the process and not at checkout.
Nevertheless, I’m glad they’re around to help the pet problems in Indianapolis.

The synopsis: Face is a low-​cost spay/​neuter clinic located on the far north east end of downtown’s Massachusetts Avenue. Their goal is clear-​to lead the fight against pet overpopulation.
The rundown: We were initially very skeptical about the quality of care at such a low-​cost clinic. We called the clinic to ask for more information. the woman who answered the phone was very happy to explain the clinic’s mission and to reassure us that our dog would receive excellent care. She put us at ease, and we made an appointment for the following Monday.
What to expect: We received a reminder call for our appointment the day before, which I appreciated. Drop off time was between 8am and 9am. We showed up around 8:30am, and joined the end of the line for check-​in. The line was nearly out the door. It was a traumatic entry, as we were greeted by many wimpering dogs, nervous owners, and the aroma of urine from all of the nervous animals. Unsettling, yes, but we powered through, as we were greeted by friendly staff upon check-​in. Each dog was given a letter (each cat a number) and you are called in for surgery in the order that you checked in. In our case, we were «Dog Z», so we waited for about 60 minutes before it was our dog’s turn.
After they called us, we were taken back to a room where a friendly veterinarian gave our dog a quick exam, injected her with a sedative, and took her into the kennel area to await her surgery.
We were instructed to head out to the main area to pay for the service, and we would pick her up between 5:30pm and 6pm. By the time we left, we were feeling quite confident in the clinic’s process. It had a sort of «well oiled machine» operating procedure which was comforting.
The Cost: Our dog’s spay cost us $ 30, which was extremely reasonable, as compared to many of the veterinarian’s office prices that we were quoted during our research.
P. S. The check out process was much quicker than the morning drop off. The odor had been cleaned. It was much nicer to see happy owners being reunited with their groggy pets. We were instructed on how to provide proper care at home.
All in all, I was very satisfied with our experience and I would definitely recommend this clinic to a friend. Also, I’m interested in donating to this cause after seeing first-​hand the good work they’re doing.

Amazing prices for pet vaccines, surgery and medications. Staff is amazingly friendly –I know my pets are in good hands. Very busy especially during wellness hours, but price is worth the wait.