Discount Tire Store – Indianapolis, IN

What a wonderful place of business! Fast friendly and honest. I just came from a dealership that gave me completely wrong information and wanted to charge me hundred of dollars for what discount tire did for free! I will recommend them to everyone I come in contact with.

They are the worse give them my key to them and find out they park the car parking lot W KEYS inside someone could take my car and drive away don’t trust these people they don’t care about you or your card I’ll leave it in the parking lot for me for everybody to take

We’ve been coming here for years and have never been disappointed. We had a horrible experience at a Firestone 12 years ago and one of their employees apologized for the managers behavior and recommended we go to Discount Tire. We’ve been coming here ever since. Best place to go for your tires.

I just want to take time to write this review and point out an exceptional experience that i have had with JOHN MCAFEE !!! I am very grateful and thankful that he has went out of his way to help me with am issue I have had with a case of bad luck being out here in Indiana.
I am from California and up here for work. My grandparents live out in the country in the middle of no where practically and have two flat tires at the same time…
I made a phone call to one of the shops that know me in California that take care of all my vehicles and they personally called this store to spoke with John and had him call me to take care of my vehicle and situation.
John called me immediately and honestly went out of his way to help me with my tires being ordered and replaced. He made a stressful situation into a better experience and I was very pleased with his communication skills and his customer service skills. He truly knows how to treat a customer right…
Thank you very much I am very grateful… If anyone needs tires or anything I highly recommend Speaking with JOHN MCAFEE

Let me say that the guys here do a great job! Only had a few times that orders didn’t come in when promised but they could not control that but we requested in the future to be notified when things changed & the staff did just that! Just ordered some tires a few days ago & they came in but we were not called to let us know they were in so we checked back & found they were in. It would be great if maybe their computer systems reminded staff when orders are in so they can call customers or better yet if the system sent email alert directly to the customer! Overall, I know the staff that are on duty are very busy! If Discount Tire Corporate Office could institute some improvement suggestions from customers, I’m sure their reviews would show more 5 stars!!!

My car was flashing me low tire pressure message. I thought it was rear tire. Guys here checked it out and said I needed 2 front tires. The car is a 2011 with the original tires so that was cool. They gave me a good price. When they checked the air pressure they noticed a back tire had a wire stuck in it and had a slow leak. They fixed it at no extra charge. Service was excellent and took less 45 minutes. Definitely coming back here.

This place is where you want to go! It’s clean, organized, and well managed. The staff is courteous, professional, hard working, and friendly. Even the grass looks nice and they place GOOD music!

I stopped here panicked because I had a flat tire. Even though they were closing they still fixed it and there was no charge. They were all very nice and didn’t complain about being stuck after close.

As a former employee, I know better than most the level of customer service expected at discount tire. The chain offers free flat tire repair even if you don’t buy your tires there. I have used this service numerous times and have never been disappointed in the quality of workmanship. I recently got a flat and took my Jeep to this location because it is close to my work. Unfortunately, my tire could not be fixed due to a nail in the sidewall. The disappointment in my face was probably very evident as I was quickly presented with a less expensive option than the nearly $ 300 Bridgestone replacement. I was offered a used tire at a bargain $ 50 installed… Sold! After about an hour my new-​to-​me tire was mounted, balanced and bolted to the back of my Jeep. As I was walking to the car I heard a faint hissing sound. I followed it to the used tire and noticed it had a nail in it. I let the manager know and he apologized. He decided to give a new replacement at no additional cost to me since the used tire was damaged. A few days later a new Bridgestone arrived and I could not be happier. Great service from an excellent company!

I noticed my right front tire had a slow leak so I picked this place because all they do is tires and nothing else. They were very busy the day after Easter but they got to us right away. It took an hour because they were backed up with lots of customers. They had almost every bay filled up with a customer’s car. They found a screw in the tread of my tire and patched it up for FREE! WOW! I will make sure to go to them when my car needs new tires. Their prices are very competitive and they say they will match any internet price you bring to them.

Have had 5 excellent experiences at this particular location over the last 3 years. They understand the service business and how a little honesty and taking care of customers earns repeat customers. I suppose it’s odd to have loyalty to a tire shop, but will continue using these guys.

I initially chose discount tire because Tire Rack is too far away from me down here in Indy, and Discount Tire was the only local tire place I found that had their tire prices on their site. Making me call or request a quote just to find out what price a tire costs is a sure fire way for me to go elsewhere (take note all other tire companies).
Discount tire is also willing to haggle with you if you actually find a lower price. I have been able haggle for a slightly lower price both times I have purchased tires here. Do your research first though. You have to haggle on the total cost after installation. Just because you find a lower price per tire somewhere else, doesn’t mean the overall cost after installation and any rebates will be lower than Discount tire. They will do those calculations, so you have to as well before you start haggling. They tend to have a lot of manufacturer sales and overall, the lowest prices in Indy.
The staff is quite helpful and courteous. They will try pretty hard to sell you the longer warranty for new tires. If that’s what you’re into, have at it. My only beef was I had to tell them no several times for the warranty before they would drop it. I’ve only had one blowout ever in my life and general holes and flats I can fix myself.
They are also pretty fast with getting the tires changed. I do recommend making an appointment instead of just popping in. They are usually pretty good with remembering special requests such as «please put the wheel weights on the inside of the wheel».

I recently got new tires for my ’05 Mustang here. They have some of the lowest prices in Indy, and the staff is very friendly. I’ve had bad experiences buying tires in the past, where the guys working at the tire place assumed I knew nothing about tires or cars — which is the opposite of the truth. I didn’t see any of that with any of the staff here. I dropped off the car, and about an hour later they called telling me my new tires were installed. Had I decided to stay and wait, they have several chairs on the far side of their lobby and what looks like a nice assortment of coffee and tea to drink while waiting. I’m loving my new tires, as driving in the rain is no longer a trip of terror fearing my car is going to go careening off the road sending me to an early grave. I think I’ll likely meet my maker in a fiery crash, but I no longer think it will be due to my tires.