Central Ace Hardware

Before buying our first home two years ago I never had much reason to frequent hardware stores. Initially I was a little sad we weren’t closer to Home Depot or Lowes which I assumed would be better options. I thought bigger was automatically better. I was completely wrong about that.
So far Ace has had most everything I’ve needed short of lumber. They also have great customer service and are always happy to give you tips on your projects (which is something I’ve rarely experienced at Home Depot and never at Lowes).
The projects they’ve advised me on so far (I came into this house with no home maintenance experience):
Plumbing (completely disassembling, unclogging and reassembling a kitchen sink, and disassembling/​reassembling a toilet to replace the flapper)
Dry walling
Fence construction
Roof repair
Door replacement
Floor refinishing
Everyone who works here is very approachable. You can go in with no idea what you’re doing except what you’d like the end result and they’re able to guide you through it. They’ll even walk around with you explaining the project while collecting everything you need (and they default to Ace brand instead of trying to sell you the most expensive option).
The staff at this store has made my job fixing up our house a lot easier than it would have been if I’d opted for a big box store.

I always dreamed that there would be a restaurant where I would be a regular. Who knew that the restaurant would actually be a hardware store, and my order would be randomly sized drill bits and bug killer as opposed to some kind of delicious sandwich? Not a joke, we visited this store three separate times on the day we moved into our house, and it hasn’t changed much since. It feels like we’ve bought everything in the store at this point. We love coming here for several reasons: proximity to IRV, not a big box store, good variety, very decent prices, great rewards program, and above all else… excellent customer service. There’s a manager here named Jon who now recognizes us and has been so helpful for our many 80-​year old home needs, and we’ve really felt that the employees have gone above and beyond to help us problem solve solutions. Five, whole-​hearted stars!

I love this local hardware store. There is always at least one employee near the doors to greet you/​figure out what you need. Everyone is always very friendly and helpful. They never make me feel as clueless as I’m sure I look when I walk in.

You’re pretty much guaranteed to get asked if you need any assistance as soon as you walk in the door here, and that assistance is not just pretence – they’re actually very helpful. It’s not your big box retailer, but a real neighborhood hardware store, with people who know what they’re talking about. Try them first before heading to that giant parking lot.

Now that I live down here, this store has replaced Hedlund’s as my go-​to hardware place. In addition to hardware and tools they sell seasonal items like flowers, Christmas lights, decorations, etc. The helpfulness and friendliness of the staff here is awesome. They actually bring you to the items you’re looking for and will make sure you get the right thing for the job you’re trying to do. When we were building our rain barrel several guys even made suggestions. THEN when we came back to exchange stuff we didn’t need there was no hassle. I also had to return a defective product and they were willing to just refund my money.
The building used to be a movie theater. It still has the original tile in the bathrooms and signage, the ceiling is kinda funky, and you can see the short curtain on the ceiling where the screen was at the east end of the building. The entrance is around the back/​side of the building but the sign is out front where the marquee is.
I greatly prefer this store to Lowe’s, Home Depot, or Menard’s for hardware and tool purchases.

Helpful service, no waiting.

Typical Ace Hardware — Big with everything you need.
Friendly service to help you find stuff.