Aaron’s Sales & Lease Ownership

Ok… I’m a very patient person. I’ll just begin with that. I have a couple of things from this Aaron’s store. One of those is a 65″ television. Within a couple of months of receiving the tv, it stopped working. Aaron’s sent a delivery driver to pick it up and leave a loaner. They were late getting to my house. I work in a service industry, and I understand that sometimes things prevent schedules from working out as they’re expected. However, when one of my technicians is going to be late to an appointment, we call our customer and let them know what’s going on. Aaron’s doesn’t do this. So, today Aaron’s is scheduled to deliver my tv, which they’ve had for 2 weeks to «repair», between 11am and 3pm. That’s a FOUR HOUR window. FOUR HOURS. They can’t seem to pull that off. I bet you’re thinking they called to let me know… You would be incorrect. In fact, at 4:15pm, I called the store and spoke with Jonathon, the manager. He apologized and said he would contact the driver and call me back, which he did. The reason the driver had not yet arrived with my tv was because he/​she had «lost track of time» … Really? This wouldn’t irritate me as much if it weren’t for the fact that Aaron’s has been late for EVERY single appointment I’ve had with them. I guess the moral of this story is: If you live your life on a schedule, don’t have Aaron’s in Irvington Plaza deliver anything to your house. That’s all, for now.

This is the story of how I came to have my very own HP Touchpad, A brief history of the late Touchpad– it was rolled out July 1, with much fanfare and a hefty pricetag. After lackluster sales, it was discontinued August 18, and soon after, the price dropped to $ 99 for the 16 gig and $ 149 for the 32 gig tablet. Sellouts across the nation commenced, which is where Aaron’s comes in– they literally were the last place to buy them in Indianapolis, and while I wouldn’t be getting that super sweet $ 99 price, I’d be paying much less than the $ 250 and up pricing on Ebay.
I stopped in, signed my life away, along with my friends and family, and it didn’t sound too bad– they wouldn’t let me pay it off, I had to make a down payment, and I had to wait for it to be delivered, all of which I wasn’t too bothered with, because it was 120 days same as cash so I could knock it out easily.
My plan was to make three online payments and pay the final amount off in store– so when the time came, I called the store and informed them that I’d be in that Saturday (it was a Wednesday) to pay off. The first woman was very nice, informing me that it was a partial payment and that’d be just fine. For some reason, I got calls after that Thursday and Friday, multiple calls from different people, and my payoff amount differed each time someone spoke to me. At first, I didn’t mind, but I was horribly annoyed by the 6^th call in 2 days. (I hadn’t missed a payment or been late, or given any reason to show that I wasn’t going to be in that Saturday– after all, I’d been the one to call.) No one seemed to know why my amounts were jumping back and forth between 15 and 54 dollars, or why none of the other calls were showing up in their system. By Saturday, I was good and mad, especially because I received a call on my way to the store, and once again, I asked for the amount and the man said «15– oh wait, 54, because there’s been a price decrease but our district manager has to approve it and he’s not in.» Why would you tell me that, because then I could withhold payment until I got the lower price?
I came into the store, prepared to battle, and the front desk person quickly got me taken care of, with the 15 dollar amount. So, yay?
TL;DR: Aaron’s has good stuff, but be prepared to be hassled to an inch of your life, and keep a good eye on your amounts that you’re putting out.