Venture Pest Control

Fast response. Very courteous technicians, every time. great website portal for customers too.

Update– Oct 8 they called me out of the blue today wanting to work things out and make it right. They wanted to get my business and prove their service. After 22 minutes on the phone the lady still could not help me with the 50 $ charge that caused all the problems. 50 $ cost them a customer, a customer that was with them less than 1 month and would have been a repeat customer. They called me, i never once called them again, out of no where and still could not help me. Wow lets talk customer service! Just proves some shadiness in their business.
Original review– I fell for the same shady business tactic that others have on here.
A young gentleman shows up at my door in July, explains to me how he can save me money on my pest control. Gives me a few discounts, extra treatments for my yard etc. Talks about how other neighbors use their service (i only really talk to two neighbors) and or switched to save money and get better services. If those terms were legit it could save me money. What he fails to tell you and fails to show you in the agreement is that you are paying for the nitial treatment and they have to come back a month later for another treatment. I have had quarterlys for the past 4 years I do not need that.
So they called me today trying to schedule the treatment and I was like what? So the lady explained this all to me and I told her it was very shady and this is not a good way of doing business. I asked for a mananger (Mitchell) and he basically says the exact same things. They must read out of a book or something. I mean they really used all of the same words to try and talk to me.
Not once did they offer to help me. All they said was either we do the service or cancel the account and charge you a fee for discontinuing your service.
This is one of the worst and shadiest places I have used. To think I left my pest control serivce of 4 years to give these guys a shot.
And on top of that I told the lady that I would call the salesman myself and have some words with him and she told me most of those guys go back to school and are not there. So they must hire school kids to go door to door in the summer and then do not help you when they do not tell you everything.
You are warned, read the reviews!

I can’t say enough amazing things about this company! My house was over run with roaches and fire ants for months. I tried other companies and they couldn’t seem to get them under control. I signed on with venture and they have done an amazing job. After the very first treatment they were completely gone. The person that came out to treat us were extremely thorough. You can’t can’t go wrong with these guys! They also come back to check up on us to make sure we don’t have any problems. Thank you venture!

A few weeks ago we had a pretty bad roach problem. We tried other pest services in the area but had no luck. Thankfully, we got ahold of Venture Pest in Indian Trail. The technicians were very knowledgeable and considerate. After the intial treatment there were no longer any roaches and so far, we’ve stayed pest-​free. They were very effective and afordable compared to the other local pest control services that were VERY ineffective and cost a fortune. Highly recommend.

These guys are the real pest. They are taking advantage of a elderly person. They schedule appointments to spray and never show up. We fired them and they continue to send a bill monthly and of course the bill goes up by $ 100 each month for a contract that was never signed. Next stop the BBB CROOKS!

A shadier, more dishonest, outfit you may never encounter… They come by your home with reps holding iPads telling you all the things they can do for you. I, like a sucker, thought, OK, sounds good, will give them a shot. One Better Business Bureau complaint later, I admit it… I made a BIG mistake.
They do not do what they say they will and, once you complain, cancel your account, etc. they have the audacity to send you a $ 100 cancellation fee with PAST DUE stamped on it. How about I charge them back for what I paid for that they did not do. Sounds good… Minus the cancellation fee, the jerks at Venture now owe ME $ 40!
If you even think of signing up, check out the BBB horror stories for Venture Pest Control. I certainly wish I had.