Dairy Queen

I would say that it is definitely safest to order ice-​cream or any of the frozen treats; only because I have received many hot sandwiches that were under the correct temperature. Alas I kept returning for blizzards and the occasional chicken tender basket, but the following story is what prompted me to submit a review.
I had this experience on May 19^th, 2015: While it is understandable for a small restaurant as this one to take a considerable amount of time to prepare hot meals, the woman at the drive through was more than friendly and I assured her I wasn’t in a rush. She took my payment and handed me my drink, and said the food portion would be right out. I waited for about 7 minutes at the drive through window. Then one of the kitchen staff, male, who looked like he was still in high school, was walking towards the window with the order, paused at a co-​worker for about half a minute.
They both laughed hysterically then he continued to bring me the meal. He smiled and quickly handed me the box then shut the window. I felt that the bottom of the box was slightly wet, I figured that it may have been grease from the fryer but checked moments later when I set it down on my seat that it was chewing gum.
Bottom line, it comes down to cleanliness and customer relations for restaurants to keep their business, and this branch of Dairy Queen has constantly been a let down and due to their lack of respect shown towards customers I would strongly recommend avoiding this establishment. Their managers and owner should definitely implement better sanitation and service practices.
Disclaimer: I am a graduate of ‘The Culinary’, and have been to this Dairy Queen numerous times over the past couple of years, since it is one of my favorites back home in Texas.

I have GREAT memories of eating Brazier burgers when I was younger, OK, MUCH younger. Definitely the days before 5 Guys, BGR, Westchester Burger… well, you get the picture.
I should have left the fond memories alone because they have been corrupted by todays lunch. I ordered the mushroom swiss burger. What I didn’t know was that it had the mushrooms in some kind of thick, gooey sauce which prompted ran all over the place when I picked it up. And although it looked like a slice of swiss peeking out, some white gelatinous stuff ran all over my hands along the brown goo from the ‘shrooms. All in all, I’m not doing this again.
Except maybe for the chocolate shake which was delish. And the place was very clean and the help was very polite and helpful.

Ice cream is good, however the prices are way too high. What a rip off! Also the service is extremely slow, considering that this place is never crowded when I go. Dairy Queen is nothing spectacular, it is just a fast food restaurant so I don’t understand why the service is so slow! Just another link on the chain.

If I could, I’d give 5 stars to the guy who waited on me, and 1 star to everyone and everything else here. It’s too bad, because I like the menu and the food (but not the custard — for that I’ll go to Rita’s on 9G around the corner from me, because it’s closer and a better deal).
The people in front of me placed a large order, and I guess they asked for a side of chaos. As soon as the guy finished taking the order, he raced to the kitchen to help, leaving the order window unattended for a couple of minutes, while more people queued in line behind me, until «cavalry guy» stepped in to take orders.
My order number was called about 10 seconds after the number ahead of me, i.e., the large order. But when they went to pick it up, the girl realized she hadn’t included any of their ice cream or drinks — or the chaos. So she ran back to work on that frantically, forgetting she had called my order as well, leaving both parties waiting for food. A couple of minutes later, «cavalry guy» checked on us and realized he could actually give me my order while everybody else channeled chaos.
On the plus side, the nearby Stop & Shop includes coupons for this Dairy Queen on the back of their register receipts. That makes meals here a better deal. Just be prepared to be patient.

Went there last night as they were closing up– really wanted a soft serve. They still had 3 customers waiting at the window for an order. The manager refused to serve my boyfriend and me. The shop employees (all 6 of them present) looked at me like it would have been no problem to pour some soft serve ice cream into a cone in exchange for my money. The manager barked at me to leave, that they were closed. The people waiting for their order looked disgusted as we were shooed away– I thought owners and management should know about this. I work in restaurants and I can assure you I have never turned anyone’s good money down while I was still around serving other customers, especially considering how easy my order would have been. Very disappointing DQ.

Very happy to see the Dairy Queen open it’s a sure sign of spring. prices a little bit high but all in all I love my DQ!

Although I don’t generally visit Dairy Queen, when I tried this place I found out that this was the last time I would be trying them. Their ice cream is a bit watery, and their selection of dinner products presentation are a bit on the greasy side. It’s not right to eat here. I know they seem to be improving from the products the advertisments on TV show, but just look at the building. The building doesn’t look like it’s improved since the building was first constructed. Their are no shady places to sit on the grounds (except in your own car), and everything else here just doesn’t cut my cue. Although those who populate Dairy Queen’s a lot may say this might be one of the better ones around, I have got to turn some heads and say just the reverse!

It’s OPEN! Not closed.