Lowe’s of Hutto

I’m personally a Home Depot girl, so this review may be biased.
This particular location honestly had me feeling sad when I left. I went to purchase several items for my garden, and was incredibly disappointed with the selection. As I was walking through the garden area, I was literally surrounded by dead plants. When I am in a nursery or garden center of any kind, I expect bright green leaves and healthy plants waiting to be purchased. Instead I saw dry/​wrinkled leaves, overwatered succulents that turned mushy and half of the leaves fell off, and a poor variety of flowers. Not 1 staff member was in that area to offer assistance (other than 1 cashier).
Since then I have gone to an Austin location and it was the complete opposite. I am not sure what the cause for that is, but I do hope it can be addressed. No one should attempt to sell dead plants. If that were my store, I would be embarrassed to have them displayed.

I grew up in Hutto, but got married and live in Tucson now. I flew out to see my family in Georgetown and realized that I needed a clear plastic bag for my daughter’s car seat. I went to Target, Walmart, and could turn left to Lowes or Right to Home Depot. I chose Lowes because we have one just around the corner in Tucson from where we live. The associates are always professional and kind.
My mom and I looked down each isle for a plastic clear garbage bag. We then stopped a man on the isle to ask him if Lowes carried any thing we could put a car seat in for airport security. He looked with us, then he went to the back and brought out 2 clear garbage bags from the store supply. He said that unfortunately, Lowes doesn’t sell those, but he asked and got permission for us to have these.
Because this employee went out of his way to help me, when I got to the airport, the ticket counter woman realized I was paying to check the car seat as a checked back. (The flight out we had used a black bag.) She explained to me that car seats and strollers always fly free. I was refunded $ 43 for a checking it round trip.
It is service such as this that makes all the difference. It isn’t always what’s available on the shelves, but rather the human connection that is made in the isles. I wish I had written this man’s name down, but I certainly hope this review gets back to him. (My mom has a very strong New York accent so if you’re reading this, I hope that stands out so that you get the appreciation you deserve.)
I am grateful for his service and for helping our family. It was great to see that Lowes in Hutto employs the same great compassionate employees that the Lowes of Grant Rd in Tucson, Az employs. Making that turn into Lowes made all the difference for my family. Thank you!

They lie too much, cheating customers, they advertised what they don’t have in store, when I talked to manager Darryl, he didn’t do any things, just laugh and rude, stay away from this store. Home Depot always the best.

Hutto Lowes used to be my home improvement store of choice, no longer! My contractor returned hundreds of dollars worth of lumber to the store on my behalf and it took me calling the professional desk many times over six weeks to find out they not only weren’t they returning the material they lost it. Which in my mind means they threw it away. They are way understaffed and don’t return calls. People are really nice, but I can’t afford to forgo hundreds of dollars in this business.
Home Depot will be my store of choice from now on. Home Depot actually pulls my material for me ahead of time saving me a major amount of time spent picking up materials. Lowes says they’ll do it but it’s never ready when I go there.

Went in today to just buy a few totes and air filters for the house. Went to look at faucets that we need anyway. Price on the wall above the facet stated the name and discount price of $ 109. We were excited so we picked up 4 of them. Then went to outdoor and bought a few more things we needed. Went to check out and the faucets rang up as $ 159. I said no ma’am the sign said $ 109. She said no that’s the contractors price. What? The sign didn’t say that. The cashier got very disturbed with us and then decided to call her manager. The manager said oh that sign is the wrong place. The cashier rang them up as $ 109 but the whole time she acted as though we were trying to cheat them. The manager walked up and stared at us again like we were bad people. We spent almost $ 900 we should have been treated at little nicer. Won’t be going back to the Lowes in Hutto.

Great experience at this Lowes! Staff are very friendly and happily helped out with even the smallest questions. We had several visits lately and probably more soon. They spent a lot of time helping us and didn’t have to take that extra step. We appreciate the knowledge of your team. Specifically Tina (head cashier), Scott (appliances), Kelly (cabinets), and Jill (paint).

It’s a clean Lowes. Fine store.

The Lowe’s I use in Temple didn’t have the washing machine I wanted, so I took a chance and ordered one from the store in Hutto, which is an hour from where I live in the country. They said at first that it would take a week to deliver straight to my home, but since I needed it soon (clothes were piling up) I asked if they could ship it to the Lowe’s store in Temple so I wouldn’t have to drive all the way to Hutto. They agreed.
Two days later, I get a call in the morning that they’re shipping my washer straight to my home! When they arrived, they removed my old and broken washer for me and installed the new one, all while being incredibly polite and considerate and telling us to run the washer a couple of times to remove any mineral build up. I am very satisfied with this store.

Wish I can give 1 star. My biggest complaint was delivery. I bought a washer on 4−19−15, delivery date 4−25−15 between 12 – 4. It is now 6:19 pm. My washer was a Maytag 5.3cubic sq ft. I will update later when my washer gets here… maybe I should punch at Conn’s or Sears or Home Depot. Next time when I need A dryer. I will pass even if it’s a good deal. My time is spent waiting. Ding, dong oh they here at 6:25pm. I recommend schedule it the early morning. That way they will show up between 12 – 4. Your time will be wasted 4 hrs, mine wasted 6 hrs. Heed my advice and proceed carefully when buying appliances $ 800 and up, caution caution. I will give another star cuz my sales guy was prompt. Delivery guys were courteous.

I love shopping at Lowe’s for all my home and gardening needs. They have always had great customer service here in the Hutto, TX location. Lowe’s offers great deals and are competitive with their competitors. They will match their competitors prices and give an additional 10% off. They also offer military discount to all active duty and veterans. You just need to show them a valid military/​veteran ID card. This store is one of two close by Pflugerville. Their staff are always helpful and know the products that they sell here. They have craft shops on scheduled weekends for kids and parents to work together.

Very disappointed of this store that I have been loyal too since it opened.
After about a month of estimates, measurements, going to the store, calling the store, more measruing, more calling, it shouldn’t be this hard.
However, after all that, I should have listened to my instinct and just had someone else do this project.
However, the first part, the doors were installed today and well, the front door, was installed backwards, some may say, just turn it over, well, I paid to have everything replaced, the boards inside the hole, outside the hole and around the door hole. So to just turn it over is not acceptable, but the biggest dissappointment was then to have not only a employee but a asst mgr tell me, well, to accommodate you we will have the installer out tomorrow between 1 and 5 pm, accommodate me ??, I wouldn’t need it to be accommodated had the door been installed CORRECTLY in the first place.
Needless to say, I was just advised that the same door installer is suppose to install the windows, yes, i have requested that be cancelled.
I can’t imagine how many windows could be installed backwards, especially when I thought there was no way to install a door the wrong way.
I hope no one else has to go through this much aggravation.

Just moved to Hutto and needed quite a few items delivered. The staff was phenomenal. Helped us order everthing we needed. Let us know about the current sales. And the delivery service was exceptional! They help us everytime we go into the store with anything we need. I love that this is my Lowe’s

I have been going to this store for 8 years. They have always been friendly and full service. Helpful staff and knowledgable management!!!

We’ve lived in our home in Round Rock for close to 4 years now, and over that time, we’ve managed to collect 4 dogs as well. Our house and yard size is no issue; however, having to let the dogs out to use the bathroom in 20-​minute increments is not so enjoyable. With spring/​summer approaching, our back door is usually left half open for the dogs to do as they please. This in the past has caused bugs to get in our house along with a hefty energy bill every month. I recently found out that I am pregnant, and so I decided that unless I want to be a full-​time stay-​at-​home mom with a part-​time job as a doorman in my own home, I’d better invest in a doggy door. The unfortunate part about all of this is that our back doors came with a full panel of little glass squares, making it impossible to install a doggy door. Therefore, we had to suck it up and purchase two brand new doors that would be doggy door capable.
I’m usually the type that wants to use a small business in the local vicinity for home improvement instead of «the big guys» in the commercialized industry. In this case, I could not find an affordable price for two new back doors without having to get a second mortgage on my home. I hung my head in shame as I began looking at doors at my local Lowe’s Home Improvement. Totally disappointed at the doors that were within my budget, I gave in and ordered them anyway.
I’m always skeptical when it comes to using a middle man to make improvements on my home because of past experiences. In this case, I made the right choice by using Lowes’ Millworks department to install the doors. I’ll start with the salesman — his name is Don and he helped me the several times I was at the store to help pick out the doors, paint, doggy door, and all of the details that came with the project (trust me, there were way too many choices to write about). Doing the details alone took a few trips there because they have to communicate with their installer to see if what they’re putting in the system is actually possible to do. After all my choices had been made, my price nailed down and doors put on order, I just had to wait for them to come in. It took close to a month for two doors to be ordered and painted to the color that I chose. Then when they came in, I was scheduled a date for the installer to come and hang them. My original install date did have to be rescheduled a week later because Lowe’s had apparently fired the man that was to do the job the day before but I was okay with that — they were installed several days later instead.
Fast forward to the date of the install (3 days ago) –Russell Kain was the lead installer for the job. He arrived with a worker at 2pm at my house. The doggy door had to be cut on site, the door frame was removed, repainted and then reinstalled, and then doors hung. The job was completely finished at 6:30 pm. The doors are FAR BEYOND MY EXPECTATION. I chose to have them painted black (done several weeks previously) because of the style of my décor inside. Best choice ever. Painting them, which was I believe an extra $ 200 makes these doors look much more expensive then they’re worth. Had I just gone with the standard white steel door that I saw on the showroom floor, there’s no way I’d be satisfied with them. So that’s definitely my advice if you’re going to purchase doors from Lowe’s — PAINT THEM :) Russell and his worker finished their job, cleaned up all of the mess and went through everything to make sure I was satisfied. No damage was done anywhere and I was very pleased with his professionalism.
I definitely recommend using Lowe’s if you’re planning to have new doors installed in your home.

I used Lowes before and never had a problem until now. I had carpet instilled and had nothing but problems with the installers they show up late and did not bring his equipment to instill the carpet and ask me for gas money. Never again on using lowes instill service they are more trouble then what they are worth !!!

Come on people… Its like walking thru a pre-​set hamster cage… Except for one person who spent a ton of time helping me track down a hex head to no Avail. He admitted it was his section but still took the time… Great Customer Service… wish I would have caught his name… In and Out. I shop with a Mission in mind… Today Mission was a Success. Light Bulbs. We have Light.

Don’t go here. I ordered some flooring from here with an delivery date 5 days later. So I made plans accordingly for installation. After not hearing from them on the delivery date I called. Told someone would call me back, after 2.5 hrs I called them back. The order hasn’t even shipped. 2 more days. 7 days to get an order. Now I have the problem of rescheduling. Go to a bigger store.

Better late than never! My rating is not really for the store itself but rather for a very helpful man that works there named James. He was so helpful and told me all about the different kinds of wood to make bed slats and was able to steer me in the right direction. After some calculations we decided I needed some 4×4 that apparently they can not cut. They’re machines are not wide enough (don’t get me started on that one…) but instead of making me take it the way it was he actually cut the wood by hand for me! His boss wasn’t too thrilled and really wasn’t very helpful either. Just kept walking by giving us the evil eye. Dude was kindve a prick, but James just laughed it off and said he was more into customer service. :) I apreciate that SO much and because of James alone I will be coming back to this location. If more people thought like him the world would be a better place. Speaking of… why not promote this guy who actually LIKES the customers and wants to help? Just a suggestion cause the one they got doesn’t seem to care.

Lowes and Home Depot always seem to be within a stone’s throw between one another and if I had to choose between the two, I’d have to say Lowes!
I was usually biased towards Home Depot since the the co-​founder graduated from my college, but after going to both Lowes and Home Depot in the same night, from now on, I’ll probably be stopping at Lowes first for any of my home improvement needs.
I went to Lowes last night to buy some vinyl tiles for our rental property. Upon walking in, I was greeted instantly, and also acknowledged several times. I bought out all the tile they had and wasn’t sure if it would cover the entire kitchen area. I went over next door to Home Depot to see if they carried the same tile.
When I walked in, no one looked in my direction. In fact, an employee stocking in the same aisle as me didnt even look my way. After seeing that they did not carry the same color, but had similar items for more money, I walked out.
Better customer service and lower prices – sounds like Lowes is the clear winner.