Red Velvet Nail Spa

Update: their are new employees now that basically suck. When I make a appointment with Jessica that is who I want to do my nails. I got a gel manicure a week later 2 had come off. I got another pedicure by some new girl and I complained. I asked her to please use the smoother more and she refused. When she was done my feet were rough and scratchy. Jessica made her redo that part but I shouldn’t have to ask for a redo. Pedicure includes 15 minute massage is what it says, she just squirted some lotion on and rubbed it in. She didn’t clip the cubicles right either. I have nerve damage in my calf and foot so I basically go for the massage and when I get home I’m not happy. My whole pedicure took 15 minutes. The two ladies that were halfway through their pedicures where still getting theirs when I finished! I haven’t been offered a beverage the last 3 times I went and the time before those I was given the «alcoholic drink». Which I’m sure contains none since they are just pouring bottles of water in it. Taste hotrible! They had a great thing going, but it’s gone.

I really was thoroughly impressed by the job they did on both my hands and feet. My nails turned out beautiful. I will definitely be back. So now I bet you’re wondering why I only have a 3 star review… Well let me tell you. Even though they are awesome they are SUPER slow. I got there at about 10:30…I didn’t leave until after 1. I was supposed to get to work at 11:30 or at least by 12:00. This is the only complaint I have. My other nail shop is fast but they are high as a giraffe’s behind!!! I needed a cheaper place that have quality service and I found that here. I’ll just know next time to take the day off work to spend at the nail shop.

Absolutely terrible service.
I booked an appointment for Sunday afternoon (dip powder and pedi) with Jessica after reading reviews on how well she does SNS and pedicures. When I walked in, i wasn’t asked if I wanted something to drink, but I shrugged it off and continued picking out my color. Jessica is very thorough and meticulous which I like but that’s where anything positive to say about this shop ends. Some guy — I think his name is Thiey — decided he was going to help Jessica out and attempt to do my nails, while I was in the pedicure chair. I barely filed/​shaped my nails and once my pedicure was done, I moved to a table where he continued his awful service. He didn’t apply the coats evenly and when he used the electric file, it kept slipping out his hand, almost cutting. Instead of apologizing profusely, he laughed it off. I did NOT tip either Jessica or that guy — my appointment was with Jessica and that’s who should have serviced me from beginning to the end. I WILL NOT be a repeat customer.

Overall I was happy with the pedicure. Nothing outstanding, but nice. What got me was I took my own polish. The male owner started the pedicure and the female employee finished. She had set my polish aside when she was done. I told her it was my polish. She looked at it, held it up and said something Vietnamese or Korean (not sure) got a couple replies from female owner and male employee then put my polish in with theirs… Of course I told her ok give me my polish and she did…
Really? 300+ bottles of polish in this place and they have to try to steal mine? I left a $ 2 out of the $ 5 tip I would have normally left. Yes, I am laughing my butt off, but how rotten of a place to charge $ 20 for a straight pedicure (no extras didn’t even turn on the massage chair) then try to steal from their clients?
I definitely recommend this place on the grounds they are clean and do a good pedicure (not sure about nails or anything else), just don’t take your own polish and watch what you do take with you…

I had gotten a full set at a salon in Dallas and the tech hurt me & did not do the right shape or length (that’s a whole other story.) So I came to Red Velvet before I left on my trip to see if they could reshape and fix my nails.
THEY WERE AWESOME. Tiep (male technician) was a perfectionist. He fixed one of the tips that didn’t sit perfectly on the nail. It hurt a little when he was drilling it down because my natural nails were shredded by the tech in Dallas. HE NOTICED WHEN I WAS HURT and paid special attention to me to make sure I was comfortable. I showed Tiep a small photo on my phone and he knew EXACTLY what I liked and did my nails perfect.
An (younger lady) did the actual acrylic setting. She had a fantastic style that I appreciate: do it right the first time vs. globbing acrylic on and filing for a long time. She paid special attention to remove all the little acrylic bits under my nail tips that irritate me over time.
GREAT selection of polish /​gel /​dipping powder. The OPI infinite shines are 2 dollars extra which I think is fine. Many of the bottles were dated so the salon looks like they keep track of what they have. And whoever orders /​shops for them gets all the really cool OPIs. I’m not an OPI gal but I enjoy a salon where I can try them despite being out of my price point.
I left them both a great tip because y’all saved my nails!!!

Not only did I receive a bad refill and pedicure, once the salon owner saw my review she began harassing me via ‘compliment’ messages. She tried to convince me that I did not go to her salon when I’m positive that I did because I have a credit card statement and receipt to prove it. VERY RUDE AND UNPROFESSIONAL!!!
After reading the reviews, I couldn’t wait to try this place! VERY disappointing!!! I paid $ 30 for a refill with gel polish ($ 5 more than I normally pay) and the polish on 2 nails began chipping the day after they were done. 8 days later, the gel polish on every nail has chipped! I get gel refills every 2 weeks and this has NEVER happened to me. Save your money and time. OK service, wouldn’t go back.

Funny I’m reading reviews that people paid $ 25 for dipping powder nails when I was charged $ 30. Had to ask for my cuticles to be clipped as she was not planning on doing it. And no massage after. They were friendly and I got a glass of wine. The end result was good.

Good price and good service ! They are have a lot of nail colors, frozen drink, fruit pedicures are awesome! the best shop for dipping powers in area !

I haven’t had my nails done in awhile and was looking for a reputable nail salon in the metroplex. Red Velvet had great reviews on Unilocal,but I not only walked away with crooked gel French nails/​bad file job, the dried gel was overlapped onto my skin on multiple finger tips. If anyone goes in, ask for Nhi or her mother. An older gentleman did my nails, and he seemed inexperienced and hesitant. The service was definitely not on par with the $ 40 I paid. Very disappointed.

Jessica took care of me. Very sweet and professional. Got eyelash extensions for the first time which I am extremely happy with. She made them gorgeous and natural. My Nexgen nails are amazing also.

I stumbled upon this place because I was in the area and dissatisfied w my prior nail salon. I was pleasantly surprised! The shop is neat and tidy and they do great work. The owners are a great couple who really seem to take pride in their work. My mani was well done and lasted longer then expected.

Very best service and results around! I won’t go anywhere else! Love the people here!!!

Absolutely love this place! People kept talking about this salon about how great it is and now I see why! The ambience is very peaceful and the owners were so sweet! Upon arrival, I was offered a FREE strawberry daiquiri & so was my boyfriend. They have only been open for 7 months and already have such a great business set up! 5 stars!

Arrived yesterday (on a Friday) 45 minutes before they closed. The open sign was on. I walked in and before I even opened my mouth to speak I was quickly told «they were full and not taking anyone else». They had no idea what I was even there for and I could also tell several of the customers were almost finished. I’m pretty sure they were being lazy and trying to close early for Friday. This was the worst greeting I have EVER received at a nail salon in my life and I’ve probably been to hundreds. This completely ruined my evening of getting my nails done and had I known I was going to be thrown out the door I would have gone somewhere else that appreciates business. I came here based on the great reviews but I will never be back. Great way to give the worst impression to a new customer!

Really great place. Loved the service and the price typically I pay $ 40-​$ 45 for nextgen any other place I have gone to and here it’s $ 25 and the work is just as good as any other place I have gone to. The lady that helped me sits at the front by the register she was great. I was in and out and my nails look awesome

My new place for pedicures! A+ to them for providing me with a unique experience. I have had many pedicures at a lot of different places. For $ 30 I got the peppermint pedicure which involved essential oils and beautiful things floating in my foot bath. It also involves a much longer foot scrub and massage with hot stones. There is a shelf that displays nearly a dozen different colorful scrubs that will be used depending on the type of service you pick. I usually hate pedicures and have a hard time relaxing, but I was able to do that here. It isn’t the most fancy but it was cozy and affordable and Jessica ended up giving me one of THE BEST pedicures I have ever had. She listened when I said I wanted my toe nails as short as possible. Believe it or not, most don’t. I will be back!

Don’t be fooled by the complex it is in, this place does WONDERS!
I had a broken nail and my gel nails were horribly done by a nail salon in North Richland. When I called to get a quote, Jessica was very professional and she gave me a quote of my service immediately and made me an appointment at my convenience! I told her I had very sensitive skin and she totally understood! Jessica was right at the door and greeted me and her work was neat and clean and she was very gentle with my hands. She fixed my nail perfectly and another gentleman did my gel color PERFECTLY! They don’t judge, it’s fairly priced and I left a HUGE tip for their amazing work and kindess! Will definitely be back!

Went here for first time on Friday. Got powder dip nails and pedicure. The young guy who did my fingernails didn’t seem to be very experienced. He nicked me several times with the electric tool (see picture for the worst one). When I was finished, there was a lot of residue around my nail beds. I’ve never had that happen before. He told me once I washed my hands it would come off. 3 showers and several hand washings later and all of my nails still look the the picture I posted. Then this morning I noticed my thumb nail was already chipped and had a crack down it… That’s after 3 days. Very disappointed. My pedicure was fine. But… I paid for an upgraded pedicure that was supposed to include a hot stone massage and a longer massage and I got no massage at all. So… It was less expensive than my old place, but I didn’t get the quality I want so won’t be back.

I looooove this place!!! They do such great job, make you feel comfortable and welcome every time you come in!
Prices are very reasonable… I have most definitely found my «go-​to» place!!!

Nice quiet atmosphere they were very nice, Tuesday’s are not busy for them that’s the best day to go, $ 25 Nexgen nails, $ 20 gel nails super cheap prices, they offer you water or soda while you’re getting pampered. I give them 5 stars