SpringHill Suites Huntsville Downtown

Our stay here was spectacular. The room was exceptionally clean and comfortable. The staff were attentive and kind. They even offered local delivery/​carry out menus when we decided to order a late night snack. We had our two year old with us and upon arrival I asked for a pack and play be brought up for her. It was there in less then 5 mins. The breakfast they offer is from from bagels and a bland cereal bar. They had it all freshly cooked and hot. Every possible option. If we ever visit the area again, I most certainly will be staying here.

Staff was great. Beautiful hotel. Beds were super comfy. Front desk guy named Taylor was so great.
Shuttle service was amazing and reliable.
Breakfast was good and the fire pit was cool.
Negatives were that maid service came at 930 am, and if you didn’t get it then, they wouldn’t come back.
And that (and this might just be me) my phone thought there were security issues and would only let me get on The free WiFi half the time.

This hotel offers everything important to a good night’s sleep and comfortable stay. The rooms are beautiful and nicely appointed, the beds are super comfy, and shower pressure was phenomenal. The staff was accommodating and made staying there very pleasant. Only downsides: the complementary breakfast was limited and not particularly good and the pool was tiny and unfortunately located just in front of the parking lot.

I am a fan of almost all Springhill Suites. They have great modern rooms with comfortable beds. They are always clean and usually have an affordable rate.
Parking at this location is in the rear of the building and makes for an interesting walk in the rain. On a nice day not a problem.
The major problem with this location… ALWAYS SOLD OUT

I recently stayed 3 nights at this Springhill Suites over the Memorial Day weekend. This was my first time staying at a Springhill Suites and I chose it based on the location and the price. It was a great deal for a nice hotel with good reviews.
Pros:
*The price
*New and modern
*Comfortable beds
*Close to the canal downtown
*Good selection of items to purchase at the front desk
*USB outlets by the bed
*Large walk-​in closet
*Wifi worked great. We were able to watch a movie on Netflix on the iPad with no problems.
Cons:
*The layout of the room is SO WEIRD! The toilet is completely separate from the shower and both are awkward. We were in a double queen room and the toilet room was at the foot of the one of the beds with only a sliding door with «frosted» glass for privacy. I think the wrong glass was used on our room because you could totally see what anyone was doing in there down to the the color of their clothes and facial expressions. There was a tiny sink with a small mirror in the corner, so using the mirror to get ready was impossible. There was no hand towel bar so the only place to put a towel was over on a shelf above the toilet. Also, no hand soap was provided, only bar facial soap. I don’t typically interchange hand and facial soap so it seemed weird not to have hand soap. The shower room was at the foot of the other bed with another sliding door. This door offered more privacy but still it’s weird that you can’t use the bathroom and then take a shower without walking out in front of the people you’re staying with and going into the other room. It’s like the designer was trying too hard to be modern and failed.
*I like that there was breakfast and the selection was ok but I was disappointed it was pretty much the same thing all 3 days. Scrambled eggs, bacon/​sausage, and seasoned potatoes. There was also a waffle maker out 2 of the days and a selection of cereal/​oatmeal with toppings, bagels, toast, muffins, coffee, etc.
Overall, it is a very nice hotel and the price was great for a holiday weekend. I would not stay here again simply based on the layout of the room. You need to be VERY comfortable with the people you are sharing a room with. I will say we went into another family member’s room and the door to their toilet room was much more frosted and you couldn’t see through it as much, but it’s still just an awkward location and offers no privacy whatsoever.

This hotel is impressive for the price. The lobby is very modern and pretty, Definitely not a Fairfield Inn, though the price was about the same. The rooms were clean and the beds were so comfortable.
The staff was so helpful as well, and attentive to everything we asked for. I thought we’d annoy them for sure with all our requests, but they could not have been more polite. We had an issue where the fridge in our room didn’t work, but a man came up and took care of it. We needed a crib. Done. We needed menus for local restaurants; the lady who checked us in hand delivered them. They also had chupa-​chups at the front desk. Bonus.
The reason I don’t give five stars has nothing to do with service. Just some gripes really. The iphone docking alarm clock is a bit out of date. Should probably upgrade them to lightning connecters. Again, they don’t need to include anything like this, but if they do, it shouldn’t be obsolete technology.
I was not a fan of the layout of the room. Toilet and shower separate is kind of strange.
Also, the room is described as having two separate areas. I chose the hotel based on this. We thought we could have the baby sleep in one area and not disturb her. Honestly it’s not separate. A desk with a high back screen thing kind of cuts through the room and that’s really it.

I had my wedding at the VBC and this was one of the hotels that we used for our guests.
We worked with Wanda in sales… she was extremely friendly and professional. She gave us a great rate. Plus, she would return my calls the same day, which was so appreciated amongst all the wedding stress. Plus she gave all our guests a late checkout… thank you for that!
The hotel itself is nice and new. The staff was all friendly.

Very nice hotel. VERY nice hotel.
1. I love that the shower and toilet have separate rooms.
2. I also love that they have USB charging spots by their iPhone dock. I got to run my white noise app through their alarm clock. Loooove that.
3. The hotel is nice and clean, and has a nice modern look to it.
Now to the negatives:
1. The beds are loud. Very creaky.
2. There’s no locks on the bathroom doors. It doesn’t bother me as much as it does my kids
3. Their wi-​fi doesn’t work. We have in total 6 devices, and only one worked, and that was on occasion. We called downstairs, and they gave us an 800 number to call.
I got this room with my points, and they have great service downstairs. I went down at almost 7am on a Saturday to get coffee. I could hear people complaining that the breakfast wasn’t completely set up yet («if they say breakfast at 6:30, they should set up before 6:30», etc) but I only needed the coffee at the time.
I’d come back. It’s a great hotel in a nice area.

This hotel is great! Our room was big and spacious, like a small apartment, complete with walk in closet! Super clean and modern design. Plus it’s right on the street of some awesome restaurants and some local little shops. Highly recommend this place!

Room block/​wedding party hotel
The hotel was pretty new. So, I checked it out to possibly create a room block for my wedding party. We went, toured it, and decided it was the place. The woman giving us the tour told us they would shuttle our wedding guests from the hotel to Monte Sano Lodge. She said just give them a ring, and they’ll go up there. «We get bored at night so we’re usually eager to get out of here even to pick people up» is what she said to really show us they were there to help.
I called about the room block. Rate was set at $ 109 a night. I called the sales rep, Wanda, about this since the online rate is $ 99. She said that’s because our rate is nonrefundable, it’s more. After some back and forth, she set our wedding room block rate to $ 99. Don’t expect any special rate for blocking off rooms there. The only purpose it serves, apparently, is that they’ll hold rooms until a couple weeks before your event.
Several people contacted me and my husband about the room block saying it was sold out. I called Wanda, who would look it up and say there are still plenty of rooms. I’m not sure what was happening on the Marriott end of this, but our guests would call to book a room under the block, then end up having to make just a single reservation on their own. It was a lot more trouble than it should have been.
The day before the wedding, We checked in a little early at 2pm. My husband mentioned the shuttle to the front desk. They said the only way they can shuttle us back and forth is to schedule it. He understood and scheduled a two, half an hour apart for drop off and two different times for pick up.
Day of our wedding, he went by the front desk to ask a question and mentioned the shuttle where he was told «Oh that’s cancelled.» When he asked why, she said, «the manager didn’t approve it.» At no point did they reach out to us to let us know they decided to cancel the shuttle we scheduled 24 hours in advance. If it weren’t for my husband asking, we never would have known until our guests were waiting in the lobby for a shuttle that wouldn’t arrive. He asked that the manager contact him. No one did nor has, and it’s been days.
We later found out other issues with rooms as well. One of our groomsmen was given a room that hadn’t even been cleaned yet, for example. There were pillows on the floor and everything.
The next day my husband went down for breakfast to see a large number of people in the lobby waiting on their breakfast. One woman said, «I’ve been waiting 45 minutes on biscuits.» He grabbed some food and brought it up to the room. The biscuits (glad he didn’t have to wait so long,) were nothing but dough in the middle. It was disgusting. It didn’t meet «the best breakfast of any hotel in the world» statement we were told at check in that’s for sure.
Prior to checking out, my husband called to see if the manager could contact him. No call back still. This hotel has some serious issues. I recommend staying far away from it. If you’re getting married nearby, absolutely avoid this place. They will only add to your stress.

Really new, very clean, friendly. A little bit of a walk to get to a restaurant, so best to drive. Rooms are very modern and spacious. Good breakfast offerings, especially for business travelers. The pool is very nice.

I love Springhill Suites, especially the ones decorate in the aqua blue and retro prints. The room is super clean and soothing. I had a bathtub /​shower combo in my room. Separate sink and toilet area. Standard microwave and fridge. Good lighting. I like the ipod docking clock radio in the room. Bed was comfortable, though the duvet was a bit thin so I turned off my a/​c.
Breakfast included scrambled eggs, cereals, standard fare. The pool was smallish and in the middle of the back, didn’t seem to get a lot of sunlight. Fitness center was small, but newer equipment.
Parking is in the back of the hotel. It’s off the track, so there is not anything to walk to, but a short ride to other shopping or restaurants I guess.

The rooms are very nice and modern. There is a small pool and a gym. I like that there are so many outlets that accommodate business use and smart phone use! My only complaint would be that there are not any hooks to hang my towels on which I found strange but all in all, a great place to stay and in walking distance of the Von Braun Center if you are in town for a conference.

Stayed here several times and I’m still undecided if I like the funky, neo-​Danish look. Anyways, walls and doors are thin as I can hear people and doors slamming. The shower and water pressure are wonderful. Location is GREAT. The breakfast is just so-​so. The bed is very comfortable but you would expect that for a new hotel. I was there once in the summer and several Little League baseball teams were there, parents, CONTROL YOUR KIDS!!!

This is a great hotel for the price! I have always liked Marriott properties and have had good experiences, so I will add this one to the pile!
It is about a year and a half old and it has a couple cons (below), but for the price we paid I will definitely look into SpringHill Suites again. With the AAA discount it was only $ 14 more per night than the Holiday Inn and it was $ 40 per night less than the Embassy.
PROS:
— New, modern, chic décor.
— Separate toilet & powder room/​sink in that room, shower & sink in other room
— iHome alarm clock
— desk, couch (that folds into a bed), microwave, fridge with «½ room separator»
— Super friendly staff, and polite!
— Free shuttle to/​from HSV
— Breakfast was: biscuits/​gravy, two choices of flavors for waffles, lots of yogurt/​cereal choices, scrambled eggs, potatoes, bakery items, oatmeal… milk…coffee.
— Very limited selection of convenience store items (lean cuisine, ramen noodles, ice ream, toiletries).
— Bar downstairs
— Large fire pit with lots of seating
— Pool, workout room, business center
CONS:
— It’s new, so there isn’t a lot nearby to walk to. There are cabs available.
— Few places to order from
— Doors are a little thin, but you will hear yelling kids in the hallway at 7:30am regardless of where you are
— Shower only, no tub.
Pretty small list of cons if you ask me.
Also, I can’t believe the person would give such a low rating for lights that «didn’t work.» Which lights were they? I will say that the lights in our room had a weird outlet/​switch set-​up which initially led us to believe that one bedside reading lamp didn’t work, BUT after figuring out the switches, we were pleased and all of our lights did work. I have a hard time believing that they wouldn’t completely switch a guest’s room if NONE of the lights worked.

The rooms are small, okay for one person.
The lights in our room were not working, We called the desk by 9am, let them know we would be out all day. They were not working when we came back. The front desk said, «well our maintenance team is gone…» The manager said, we will look into it tomorrow!
When we send a message to Marriott, the hotel said there was nothing wrong with our room. Marriott wanted to give us some points! We don’t want to stay in a Marriott with treatment like that.

great hotel… great service… all around one of the better ones i have stayed at anywhere…

Chic room. Dare I say European in design?
Pluses: Flat screen TV, complimentary hot breakfast buffet, pool, exercise room, complimentary high-​speed internet access, reading spot lights over the bed, and in room refrigerator.
Minuses: No tub [shower only]
Overall very pleasurable stay. Kinda close to the interstate so if you’re staying on the west end you may be subject to occasional traffic noise.

I’ve been traveling to Huntsville regularly, and the service here is the best of all the hotels. The big draw for a regular guest is to be given the same room from week to week. It gives a sense that the room is generally as clean as you left it since you stayed in it the most.
Sometimes, the staff doesn’t have its act together in a new hotel, but this crew has been very professional and courteous since the day they opened.
The only downside is that this place is so popular that there are a lot of large groups on the weekends that tend to be noisier than I’d like.

New Hotel near the Embassy Suites and Von Brahn Center. Has a funky 60’s décor. Staff is wonderful. Second visit here. First time I have heard the TV in the next room :-(.
Free Breakfast, nice pool, and convenient.