This hotel is awesome. The ladies at the front desk are so nice. I stayed for three weeks with no issues. The washing service is excellent. The machines are all easy to use and up to date. The guys came by all of the time to check and see if We needed anything in our room. Any time I needed to change towels they never gave me a problem. There is adequate parking and easy access to the building from all sides. They keep the smokers separated from the non smokers and the cable and TV’s are also nice. I have absolutely nothing negative to say. –Shalynn Singleton Lived here from 2÷20÷16 thru 3÷11÷16
Love K.
Classificação do local: 1 Birmingham, AL
I woke up from my peaceful sleep because the front desk attendant was banging on my door, kicking it and trying to open it. This scared my 11 year old son .She was complaining that I had messed up the window which I had not even been near until she said something. She was being rude and arguing before she saw the facts. She seemed really glad to disturb my rest but she seemed upset when she knew she was wrong. I told her to come inside and look at what she was complaining about and she never even apologized after she saw the accusations were false. This is the type of customer service i dont trust because what if something were to happen she doesnt seem like the type of person to come to my rescue, she scared my son and she still hasnt tried to see which room the messed up window is at. If I could get a $ 300 refund for the week which I already paid for I would just leave.