Pizza Hut

First time coming here and its a bust they told me that my pizza for pick up was going to take 15 min took like 30. When i went to pay and gave her my card she rolled her eyes and said «ugg do u have an id» its like she was upset to even be working obviously she is incompetent for even that simple job… plus a lady walked in asked for her pizza and michelle said the order was never placed but obviously with an attitude the lady showed her that she called there and the girl was like well the order was not placed so the lady just left… wow pizza hut good job on hiring people that made you lose customers

Don’t waste your time coming here! First I ordered for delivery one pizza was going to take over 1hr to deliver so I went to pick it up myself after. When I go my pizza was cold! And they didn’t give me my soda I had paid for they ran out! Never again dominos it will be!

Second time ordering from them, both times arrived 35/​40+ minutes passed their ETA with no courtesy call or anything. Not fun when your family is hungry! Made it worse that the driver said sorry I caught the train, while the guy I called straight up said they made me wait for another customer so they didn’t have to come back to my area…

Ordered The Big Dinner box (It comes with two rectangular pizzas, bread sticks and a side) online. It said the food would be ready in 15 minutes… got there and the guy and some girl were fooling around in the back… I stood by the register so that the guy can charge my card and according to him, it didn’t go through. I didn’t see how that was possible because I knew there was money on my account so I told him to run it again. When the guy finally charged me he said my pizza «is coming out in 5 minutes»… 3 mins later comes back and says «Oh ma’am we forgot put in one of your pizza ’ s but we just put it in right now, do you mind waiting 5 minutes?» I know if you put in the pizza it is not going to take 5 minutes… it’s going to take 15 minutes… he sees me standing waiting for 5 minutes… and then comes out and says «ma’am, here just take this pizza I don’t want you to wait for the other one»… when I got home I realized the pizza was not the way I ordered it. It was round, not rectangular and it seemed to have extra cheese… I don’t care if they want to play around at work. I care about them not getting my order done correctly on time because they’re playing around! Now someone else might have to wait another 15 minutes because they gave me his/​her pizza. This isn’t the first time I go to that pizza Hut so I think it’s only right to write a review to call them out on their customer service. THEIR CUSTOMER SERVICE SUCKS!!!

Really bad service thRough my phone delivery. I called after an hour and theybtold me the delivery guys car got stolen. I wanted to speak to the manager n it sounded like the same guy. N made me wait another 40mins. On top of it I had to pay out of my pocket. This is terrible service. food was cold. It took my appetite away. I probably won’t consider this location or company at all. Poor customer service.