Huntington Beach Optometry

I just came in to HBO a few days ago for my annual eye exam… I have been a patient here for several years. Dr. Ivan Tsai, and Dr. Shilah Tsai are wonderful. They love what they do, and it shows in their patient care. They are always friendly, welcoming, and you just know you are receiving the best care and treatment around. I love their office atmosphere… it’s a great place to be for your vision exams. They always have a large, and good quality selection of eyeglass frames. I’m surprised at myself for not leaving a review for HBO until now. I just hope this helps other potential patients looking to schedule an eye exam appointment here. You won’t have any regrets.

Love the selection. They will also special order for you if they don’t have what your looking for. The ladies working the front are very attentive. They went above and beyond. Great customer service. I definitely recommend Huntington Beach Optometry. Customer service is very important to me. People are so quick to complain. I like to give a compliment where it is deserved. Can’t wait to get my sweet shades

I have been going here since 2005 when I first noticed my eyesight might be off as a senior at Marina High School. My mom had been wanting to go in for an appointment herself but kept putting off looking for an optometrist until I asked if we could find one. Besides the convenient location, the staff and doctors are always kind, courteous, and make you feel welcome. They are also knowledgeable in many topics related to eye care and always there if you have a question. I also feel that they have a wide range of frames to select from as well as different lens options. The best part, for those of you that wear contacts like myself, is that if they don’t have what you wear in stock they will order it and get it there within a day or two. Sometimes if they have some extra singles on hand they will give you some to help you get through a couple days until you can come in and buy more. I love that I found this place as my whole family goes and now my husband will be making his first appointment to get his eyes checked too!

My family and I have been getting our eye care through HB Optometry for years and I have no interest in going to another! The care we receive there is excellent, the office is large and clean, and they have a fantastic selection of frames with a wide range of prices to accommodate any budget. It’s easy to get an appointment and they have never kept me or a member of my family waiting. Why go anywhere else!!! Highly recommend! :)

Dr. Tsai is really nice but the costs is high if you get your contacts/​glasses there. I also felt like I was a bother to the staff, you never know what mood their going to be in. They nickel and dime you for the little stuff. Sorry to say that after being a patient for years the service and costs is causing me to look elsewhere for a optometrist.

I just had my eyes checked the other day and finally remembered to do a Unilocal review! I was surprised to read that a patient had a bad experience here! I’ve been coming to Huntington Beach Optometry for years now and have been late on a couple occasions. Yes, I had to wait a little longer to be seen, but always received excellent care! Nicole, the receptionist, was always professional and gave me an update during my wait.
Even after moving to San Francisco I still find myself coming back to HBO. I can’t come as often as I’d like, but there’s no place quite like it in the Bay Area!

Time to use the Power of a Unilocal Review!!!
DO NOT USE THIS OFFICE FOR YOUR EYE CARE… You have many options with much better customer service.
We drove 40 mins in traffic to come here and were rejected service as we ran a bit late.
The receptionist and front office staff made no effort to accommodate during the day despite being a repeat customer.
I emailed them my doctor’s prescription the evening before and they did not bother checking their work e-​mails and were about to make my glasses with the wrong prescription.

I needed a new eye doctor thanks to changes in my insurance and your wonderful reviews sent me to this place. Thank you! Loved the experience. From the doc, to the wonderful staff who answered all of my painstakingly stupid questions over the fun, just a professional operation from top to bottom.
I have a mild complaint in that I wish there was a more diverse selection of frames, but you can order frames online, so it’s not that big of a deal. I just want a great doctor for my family and I found it.

my husband and I have been seeing Dr. Ivan and Dr. Shila since 2005 and we are so glad we did.
They are professional and extremely friendly.
We are so glad that we loyal customers.
Rick & Linda Martin

I have been going to Dr. Task for the past 4 years. He is professional and very easy to talk to. The office has a large selection of frames to choose from including ray ban, Paul frank, coach, etc. Very clean office and enthusiastic staff.
highly recommend this office.

Dr. Ivan Tsai and his team are as good as it gets. Professional. Kind. Caring. Good at what they do. Good people! My family and I have been patients for 6 years. I have always gotten an appointment within a couple days of calling for one. They have a great selection of contacts and frames. Dr. Tsai allows you to wear contacts for a week to be sure they are comfortable before buying a couple months supply. I really appreciate that! And they get you the best use of your insurance. (Figuring out whether to use it on contacts, frames, lenses, glasses exam or contacts exam is a bit confusing.) Location is easy to get to along Edinger near the Von’s and Crunch Fitness.

Best Optometry in Huntington Beach, my family and I have been coming here for 15+ years. Excellent staff.

I just moved to the area and had my first appointment with Doctor Ivan Tsai. Excellent experience and great eyeglass selection. Very nice office with excellant office staff. Now if I can find a Doctor as good. Highly recommend HB Optometry.

Shilah and Ivan run a phenomenal establishment. They go over and beyond to make all their patients happy. They are extremely professional as well as their staff. Our family of 5 have been going there for ten years now.

Great experience!
Found Dr. Tsai on Unilocal of course, and came here for my annual eye check-​up. It was very easy and I got an appointment for the same day. The whole shop was very clean and I was taken in immediately, the whole check-​up took 15min and I walked out with a prescription. I then ordered glasses online, and once I started wearing them, I noticed that they made me extremely dizzy and gave me a super headache. So I called the office and the office staff told me I could come in again for another check-​up to see what’s wrong with the new glasses.
Dr. Tsai once again thoroughly checked my eyes, and told me that for some reason my left eye did not like the astigmatism correction in my glasses even though I do need it. So he kindly gave me a new prescription and I was able to order new glasses and now I’m very happy with them.

Great optometrist with a friendly staff. I bought a pair of glasses with the scratch proof coating and found a barely perceptible streak on the lens due to the manufacturing process. I brought it up during my next visit in passing during my next visit and HB Optometry replaced both lenses, no questions asked.

Made the move to Beach Optometry a few years ago. The staff is very friendly and helpful. The Doctors alway take time to explain what is happening. Not only great service but I feel like I learn something each time I visit.

We recently moved to HB and I am so glad that I found HB Optometry! Everyone was so professional and accommodating. The staff was so knowledgeable and were able to get me in quickly for an appointment. The exam by Dr. Tsai was thorough and his patient education was excellent. He explained each test as we went along. And, the staff was tenacious in getting authorization for my insurance! Thank you and I would highly recommend!

Really like these guys. First eye Dr I had visited since I was a child.
Dr Tsai is very knowledge and puts you at ease, the staff is friendly and helpful. The office is clean and organized in a user friendly way. Always have fun checking out the new styles of glasses even if it’s not my time to get a pair.
I would definitely recommend them to a friend.

I have been going to HB Optometry for nearly 10 years now, ever since they opened in Huntington Beach, and once you have experienced their service you won’t go anywhere else.
The practice is run by a husband and wife team, where Dr Ivan Tsai pretty much does the exams and the back room work and his wife, Dr Shilah Tsai looks after the front of the store.
Now if you have only experienced Lens Crafters or one of the other chain stores you owe it to your self to give a smaller independent a try. The level of service you will receive will astound you by comparison, why, well they honestly care!
Now I’m used to eye exams, and the all get very samey, so when a Dr goes that extra mile then you know you are in good hands. They also have all the new high tech gizmo’s, not to make their like easier, but to get the patient the best service, how novel.
This is also where I found something out, we have all had the dilation drops in our eyes, and then been unable to see to 2 hours, so I was surprised when Dr Ivan offered the «reversal drops», once the «dilated exam» had been done, I had no idea they even existed.
The other thing is they will give you honest feedback and help you, it’s not all about the sale, but about making you a customer for life. I have worn glasses all my life, and if you do you tend to get stuck in a particular style that you like and suit you. Well last time I bought glasses I wanted a complete change, and they made it easy. I had no Idea what wanted, I just wanted a change, Dr Shilah spent way to much time suggesting frames, colors, and styles, and even when I found the one I liked she explained how they could then further customize the lens size to give me the vision I wanted. Try getting that from the chain store on commission.
The last thing is, they stand behind their products. The new glasses I bought developed small chips in the corner, and rather than try and blame me, Dr Shilah simply called the lab, discussed what had happened, and then sent them back for repair, at no cost to me. How many other places would you get that without a fight?
Finally, the only slight downside, is if you don’t have insurance they can be a tad more expensive than a chain store, but you are getting one on one personal service, they stand behind their work 100%, a suburb eye exam, and as I said earlier, they actually care, so the price difference is worth it.
So, give Huntington Beach Optometry a try, you won’t be disappointed.