Northeast Womens Healthcare

I just adore this office! I have always received fantastic care. I see all of these one star reviews that don’t make much sense to me. Someone presents a fake ID (a felony last time I checked) and the authorities were notified. If you want a clinic, then go there. Most medical practices expect a valid ID. They have 2 black, 2 white, and 1 Hispanic providers mixed male and females… that covers the rainbow pretty well in my mind. There is no other office I would consider in the area. **Happily 6 month pregnant**

there’s something so incredibly sick about this (as well as racist, barbaric, and in total violation of HIPPA)

If you want to be racially profiled and be set up by racist receptionists, dr’s, etc. then this is the place for you!

I’ve been there before, staff is either rude or nice. But what they did, calling ICE on the lady having her exam, is shameful!!! The field of medicine should be devoid of politics, remember first DO NO HARM!

Healthcare should come first in a healthcare business.

Don’t support this business. Shame on them for refusing services to someone who needed them. They tricked a lady in helping her & cold-​heartedly deported her. #Racist

Why would you report an undocumented woman trying to get health services? Can I trust you with my medical information if you seem to share it so freely?

After reading what they did to Blanca Borrebo, I have three questions: What kind of medical establishment openly violates the Hippocratic Oath of «do no harm» and deceptively tells a woman that her doctor is running late, while in reality they’ve called the police to have her arrested? Since when did nurses take it upon themselves to become police informants on their undocumented patients? And finally, why hasn’t the governing body of this so-​called medical practice called for an investigation re: HIPPA violations, internal practices and any other rules and laws they could be in violation of ?
Doctors and nurses should NEVER take it upon themselves to report otherwise normal patients to the police for seeking treatment or medical attention. It is unethical.
This woman went in for a routine gyno exam and left in handcuffs. Northeast Women’s Healthcare needs to be investigated, retrained and express sorrow for their actions.

Shame on your office, staff & Memorial Hermann, for calling the police and preventing a woman from simply accessing healthcare. Your office & staff clearly don’t abide by the Hippocratic Oath, or HIPPA laws. Terrible customer experience. Racist staff.

Northeast Womens Healthcare should be ashamed of themselves. Violated health laws and refused services of a patient in need. Terrible practice in medicine. Their administrative staff should be fired immediately. Seek another clinic, with more humane staff.

I would give them zero stars if I could! Do not go here if you are any color but WHITE! Violated HIPPA and refused to treat a Hispanic woman. Instead violated her rights as a human and had her arrested. Racist pigs. They should be ashamed!

Criminal, racist, anti-​immigrant and possible violators of HIPPAA privacy laws. Do not patronize! If this is the standard for medical privacy in Texas, fear for your life, your safety, your privacy and the future of this country. I expect in the near future one of two things will happen; this company will be sued and go out of business, or this will become the standard operating procedure and a major legal and moral struggle will be underway in this country.

Violated HIPPA laws just to get a Hispanic woman (who needed their services!) arrested. They should be ashamed of themselves, refusing medical treatment to a woman who needed it (and was paying for it!) AND for the fact that they decided to do it in front of her 8 year old daughter. What happened to being treated like a human being?

Very unhappy! My pharmacy has my phone number on file and calls whenever my prescription is ready. After a few hours I notice that I haven’t relieved a call so I call HEB and I am told that the office never called in my prescription. I call NorthEastWomensHealthCare and ask if they sent in my prescription to HEB or if they sent it to my old pharmacy. Their response was that they couldn’t find the HEB Pharmacy with the address I gave. I give her the same address and she finds it and tells me that HEB will be receiving my prescriptions in the future. I go back to see them 2 months later and am prescribed something different. I was told that it would be sent to my HEB pharmacy. I waited 2 days for HEB to give me a call and GUESS WHAT! NorthEastWomensHealthCare NEVER CALLED IN MY PRESCRIPTION!!! I try calling the office before 12:30 (Lunch hour) and give them a call at 12:19 but they have already left for lunch?! I understand I called at 12:19, 11 minutes before your lunch but What’s the point of having set lunch hours if you are going to leave before your scheduled clock off time. I also had a problem with receiving a call back with my test results. This office needs some help.

Ok… The Nurse Practioner that I see, Susana, is amazing. She is thorough, sweet, knowledgeable and I just love her. I would give her 5 stars. Here is my dilemma, though. About two months ago I went onto their website and sent an email requesting an appointment. I work during their business hours and it’s personal matters so it’s a bit hard to talk over the phone regarding these issues… Two weeks pass and I realize no one had ever called me back. I really needed the appt. so I finally called and the woman on the phone explained to me that it was a new system. Ok, fine. Shit happens. I get in, see my lady, she’s awesome as usual, I get what I need and get out. This time they give me a secure login so I can email my doctor and see my medical records and everything. Sweet. A couple days later I have some concerns about the medications that I was prescribed so I emailed my doc. They say please allow 3 days for a response… I emailed Friday… It’s now Thursday. Nothing. Ok, seriously. W.T.FFFFFFF. I don’t like this. At all. Hence the reason I give them two stars. To add to that, I was talking to my recently pregnant girlfriend and she was complaining that her obgyn wasn’t calling her back with some test results. I asked her where she goes and WHAT. DO. YOU. KNOW. Northeast Women’s Healthcare. Bullshit. Look, the office is super nice, staff is nice, they have cool tv’s in the exam rooms and they put it on an informative video pertaining to whatever you’re being seen for. I mean, high tech shit. But come on. Call people back for the love of gawd. K great thanks.