5 avaliações para Verizon Authorized Retailer – Wireless Zone
Não exige registro
Al S.
Classificação do local: 5 Howell, MI
I won’t go anywhere else for my cell phone needs. I always get great costumer service here. I picked up a new phone today. Shawn was a great help and answered all of my questions. I was not in the store very long.
Doug S.
Classificação do local: 1 Pinckney, MI
I walked in to ask a very simple question, I was greeted at the door and was told someone would be with me shortly. I watched two customers leave which opened up to employees who I fell could have helped me. I watched them as they stood behind the counter waiting for a floor staff person to become available to help me, that never did happen. After watching them watch me for over 5 minutes I decided to leave, as I left, I looked into the window which is behind the counter to see they were what appeared to me as goofing around on the internet. Maybe they were not the sales team but they could have acknowledged me and said anything, they don’t know this but I have five lines which means I always have an upgrade which means I could have spent money in that store.
Norma J.
Classificação do local: 5 Ann Arbor, MI
Had a great experience at this store. Even though I didn’t buy my new iPhone from them James Taylor assisted me very patiently for an hour with syncing my contacts, photos and apps to new phone. Great technical support! When he didn’t know how to do something he googled it or searched apple help center. Great job James! I’ve always been pleased with Verizon service but I’m glad to know this independently owned store is also doing a fabulous job at customer service.
Jackie T.
Classificação do local: 1 Howell, MI
I have bought 2 phone from this store in Howell and both times they ripped me off. Tried charging me full price 400.00, then when i got home i called Verizon and the Brighton Verizon store and told me i get a early upgrade plus rebates. I of course returned my phone. The second time, I didnt actually purchase my blackberry from them, but the sales girl told me should cold give me a good deal on a new curve. Again, i called verizon and went to the Brighton store, in which once again, i was up for a early upgrade and they tried to rip me off again hundreds of dollars. They will not off you your employee discount. They pretend they dont see you get 22 percent of accessories etc… You have to corner them and ask. I will never ever go back to this store… I feel bad for all the customers who have gotten ripped off. Brighton Verizon is awesome. Great customer service and they always try to work out what good for your budget.
Connie G.
Classificação do local: 5 Novi, MI
I Love my new phone, the customer service at Wireless Zone, was excellent, they reviewed my account, and lowered my bill, plus put me in a phone that fits my needs… Thanks soooo much… Shannon was a real help…