WINX Lash and Makeup Studio

Sonya is amazing! I’m hooked! She understands the importance of maintaining the integrity of your natural lash while still giving you the dramatic «I spent hours on my mascara» look. Worth every penny to know you will look great and wont cause damage to you lashes. Very posh salon, you’ll love it! 100% recommend!

There are not enough words to describe how much I love Winx! Lash extensions are one of my favorite accessories and there is no other salon I would trust to apply them! Trishia is very informative about the process and answers any questions I have ever had in great detail. She is also very detailed in explaining how to care for the lashes to get the longest wear out of them. I have loved every set I have ever had applied by her, I never leave thinking «Oh, I could have used a few more on this side, etc…» I have not had my lashes applied by another stylist at Winx, but if Trishia was ever unavailable I would not hesitate to use one of the other girls. I HIGHLY recommend Winx Lash and Makeup Studio!!!

I met with the owner and discussed my desire to have the gorgeous lashes of my youth. She listened and then provided me with exactly what I asked for! She is kind, her attention to detail is amazing and her products are superior.
Best lashes in Houston!

I have been getting lash extensions off and on for about 6 years. This time frame spans 4 states and 6 different lash stylists. I can say without a doubt Trishia (of Winx) is the most skilled, most professional, and most personable stylist of them all.
When done right, as Trishia does them, you don’t even notice the lashes until you look in the mirror or receive complements from strangers (and that happens alot!). Mascara and makeup doesn’t even compare to how much lash extensions can brighten up your eyes.
If you are familiar with lash extensions already, you know how important the skill level is to getting them right, and Trishia has the experience and talent to work with you for the look you want. If you are new to this, PLEASE start with Winx and avoid the disastrous experiences I’ve had at other locations!
Lastly, I just have to point out it’s very disappointing to see negative reviews on Unilocal due to Groupon expiration. It’s an unfortunate deal, but I can only sympathize with a business that groupons /​coupons /​special prices expire and there is no fault in staying true to the expiration date. This should leave no mark on Winx’s history of stellar customer service and equally stellar lashes.

I was admiring a friends long lush lashes for months and comparing my anemic looking lashes with envy, when I finally broke down and made an appointment with Winx lash studio. Giddy with excitement, I went into her comfy studio and emerged a few hours later with a whole new leash on life thanks to these amazing lashes.
That was in November, nine months later I’m still so pleased with the way they look and the service provided. I get so many compliments, but no one ever asks, are those eyelash extensions? Trisha does a phenomenal job applying, ensuring that lashes do not cross and follow a natural looking lash line.
Five stars to Trisha for both application and customer service.

I think Trishia is amazing! I have been going to her for a while now, in which I discovered her through groupon. She does an awesome job & I would never trust anyone with my lashes, like I do her. People should ignore the reviews about her not honoring groupon, because if they were serious about utilizing their groupon, then they would have done so a long time ago, rather than wait last minute. Trishia is the real deal, so of course, she is in high demand! & why should us, her regular clients lose out, because there are procrastinators in this world, that apparently expect the world handed to them!
I have never had any problems making an appointment with her every 5 weeks, but then again, I don’t wait until last minute… which is apparently what these complainers did. Besides, look at what these people have reviewed… can we say «habitual complainers??» Lol seriously… these types of people are the ones that can NEVER be satisfied, so following their reviews is a joke.
If you are serious about trying extensions, then you would want to go to somone who knows what they are doing, which is her. Read her real reviews (not the ones that want a place to cry) & look at her work… it’s amazing! She takes her time & does it right, which is what any logical person would want from a lash stylist. I don’t think I’ve ever been more satisfied. I don’t wear any mascara, I’ve gone to the Dominican Republic, Cancun, New Mexico, & Greece with my lashes and I’ve never had to worry about them in any weather, environment, etc. She is the best at what she does.

Summary:
I originally tried Winx because I had a Groupon. The lashes were good, no complaints. However, customer service was terrible. 1) She re-​scheduled my appointments numerous times at the last minute. 2) She cancelled at the last minute before an important social event (for which I had wanted my lashes looking full, not scraggly). 3) She no-​showed and never called to apologize and/​or re-​schedule.
If you have a flexible schedule and don’t mind the occasional no-​show, then Winx is not bad since the lashes do look nice. For me, I was looking for someone more dependable. When I only have one day a week free for personal errands, I don’t want to waste it waiting around for someone who isn’t going to show up.
Details of my experience:
I originally tried Winx because I had a Groupon and the price seemed like a good deal. I was satisfied with the lashes themselves. I thought she did a good a job. She was able to change to a «sensitive» glue that did not make my eyes water like the original one she used. I didn’t have any complaints with with the product and came back for a few refills. However, over time I became dissatisfied with Trisha’s customer service. On multiple occasions she texted me and asked to change my appointment at the last minute — the same day (after I had scheduled weeks in advance.) I do not have a very flexible schedule and did not appreciate having to rearrange my schedule for her. I tried to accommodate her when I could but it was not always possible.
One time I was unable to re-​schedule for the alternate times she offered me so she had to cancel my appointment and re-​schedule for the next week. It was very unfortunate timing, because I had specifically booked that appointment in advance so I would have full lashes for a social event I was attending the day after. My lashes had gotten very sparse and were in desperate need of a refill. I tried to be understanding, but it was starting to get annoying that she was not dependable. The final straw came on the day that she had re-​scheduled me for the appointment she had cancelled.
I arrived at the specified time a few minutes early so I waited outside, thinking someone would let me in the locked gate on their way out. After about 10 minutes, I called her number and only got her voicemail. I thought maybe she was busy with another client. Eventually, I was able to get in the gate and knocked on the door of the apartment where she had temporarily re-​located her shop. A man answered the door and said that she was not there, and he didn’t think that she had any appointments today. I was dismayed to hear that. He said he would call her to see if she was planning on coming, but apparently he was not able to reach her either. I went home, figuring that she had had some sort of last minute emergency or she had forgotten to write down my re-​scheduled appointment. I left her a message explaining that I was upset that she did not show up for my appointment, but that I still wanted to re-​schedule. I asked her to please call back and at least let me know what had happened.
I am a reasonable person, and figured that although it was unprofessional (not to mention inconsiderate) to no-​show, everyone is human and mistakes happen. By asking to re-​schedule I was trying to give her the benefit of the doubt. However, she did not return my call that day or any of the subsequent times I called and left messages. After leaving two or three messages, I figured she either went out of business or decided that she couldn’t be bothered to return customers’ phone calls.
She also had some sort of issues with her payment system. Her credit card machine was not in service, so she would send paypal invoices after your appointment and add her own tip to them. Of course, I paid the total amount including the tip, but I thought it was unprofessional to take the initiative to tip herself. Generally, I don’t tip someone who is the owner of the business (and I understand Trisha is the owner of Winx since she would often talk during my appointments about the future of Winx and how she was considering re-​locating the business). The business owner has the ability to increase their prices if they think they should receive more money so to me to doesn’t make sense to automatically tip them like you would an hourly employee (at least that is how I was raised.)

I had the exact same problem as the other one star review. I will never do business with this company!

I bought a groupon for a full set of lashes from Winx and called them to make my appointment before the expiration date. I was informed by Trisha that they could not honor my groupon because they were booked beyond the expiration date. However, if I wanted to purchase a full-​price set of lashes ($ 250.00) I could get my groupon purchase price as a discount.
I’m bothered that Trisha chose not to honor my groupon as nothing would have prevented her from booking my appointment after the groupon expiration date (after all, I tried booking in advance of the date) nor do I consider having to pay $ 150 extra for the service I purchased in advance a good deal.
Sorry, Winx, but there are plenty of eyelash studios in Houston who will LOVE to have my business.

There are very few places you keep your loyalty to, but like ur hair stylist, this is one you just stick with forever, and for one reason in particular that stands out above the rest of them and the most important one: She amazing at what she does.
My lashes were Really DARK, FULL, and the PERFECT LENGTH and CURL to what i had described to her what i was wanting. One time i went she even added a couple colored eyelashes to coinside with my eye color, giving me more of a pop and great contrast with my skin and hazel eyes. i got soOo many compliments.
The lashes-​if you apply yourself accordingly to the instructions she gives you on ur way out– will last you about a full 4 weeks before you have to go in for some refills.
And no mascara for a month!!! uh, ch-​ya! Count me In!
Her service is quicker than most, and usually she runs about the right price you would expect for long lasting eyelashes. she’s very sweet, professsional-​informational, and did i mention an amazing therapist! lol… i swear i talk her ear off. she’s a great listener. idk if that has anything to do with eyelashes, but when i make my appointments now, she’s just a great friend that i am officially scheduled to see once a month! ;)

Since my first review, I’ve been back 4 times for refills… and I’m still in L-​O-​V-​E with Winx!
This time around, I thought I’d offer more details about the actual procedure… I know that if you’ve never been, you may be hesitant or have some misconceptions about what will actually go down.
Before your appointment, it’s important that you remove any and all eye makeup. You may wear your contacts to the Winx studio, but you must take them out before the procedure– and don’t worry… you’ll be able to put them back in before you leave. When you first arrive, you fill out some paperwork– a brief medical history, just to check to see if you have any allergies or pre-​existing medical conditions that she should be aware of prior to the procedure. Standard stuff– along with aftercare instructions. Then she looks over your paperwork and discusses what kind of look you’re going for: glamorous? Natural? Full? She has photos and illustrations of the different looks that you can go for, along with pictures of the different eye shapes and what looks best for each one.
After you’ve decided on your look, you lay out on a massage table and Trishia puts these cooling anti-​wrinkle, gel pads underneath your lower eyelashes. You close your eyes and the procedure begins. You’ll hear a click as she flips on a very bright task lamp at the head of the table– which she uses in order to be able to see each lash more clearly. She neatly places a folded paper towel on your forehead which she uses to stabilize her palms on during the session.
I remember before my first visit, I was scared that there would be some tugging, pulling, plucking, and/​or pain involved… but you don’t feel a thing. I remember that my other 4 senses were significantly heightened due to the fact that my eyes were closed– but the only sensation of touch that I had was from the cool air from the overhead fan blowing through my hair and over my body.
Each time that I’ve gotten a relash, it took from 45 minutes to an hour to complete… it was only the very first time that took the longest. It certainly doesn’t feel like the application takes very long at all… good conversation makes the time go by fast. Towards the end of the procedure, she combs through your new lashes with a mascara spool (sans mascara). Then, she removes the gel pads and you slowly open your eyes (when she tells you to). She flips the overhead lamp off, hands you a mirror, and voila! The new and improved You 2.0. Then after you get past the initial gawking at yourself, you give Trishia a big hug for doing such a fabulous job, pay, then get in the car and point the rear view mirror at yourself so that you can steal glances at yourself on the drive home.

I received a Groupon for Winx and decided I had to try them. My eyes water a lot and makeup is almost impossible. I was a little nervous, but the process was easy and the results were fantastic! I am a customer for life. The owners are very professional and experts at what they do.

With a wedding coming up I wanted to try the lash extensions.
I purchased a groupon available for a full set. The process was simple, remove all eye makeup before you arrive, lie on the (massage type) table and the lashes are applied. Absolutely painless and comfortable. Trishia talked me through the entire process. It definitely did not feel like 2 hours. I opened my eyes and gasp! Gorgeous long full lashes. What a difference!
The best thing about these lashes is you don’t need to apply too much makeup, you can even do without eyeliner (I now just use dark eye shadow near the rim) and you’re not struggling to remove your eye makeup anymore which can sometimes lead to loosing lashes if you rub too hard. I just went back for my 1^st refill and they look spectacular. Trishia does a great job with applying lashes that look completely natural.