Walgreens

The Pharmacy is horrible! Some of the staff seems extremely incompetent.
They’ve seemed to have been having a lot of issues later in the year, but I was trying to give them another chance since I have been going to them for about 5yrs now.
This latest event happened when trying to get a refill to where the label stated «partial refill» before a certain time I called to refill it and the pharmacy said that they needed Dr’s approval which didn’t make sense since the label said PARTIAL REFILL. I call the Pharmacy and they say «oh well it was accidentally labeled wrong» WTF!!! I get a call from my Dr’s nurse and she said the pharmacy told her that they needed authorization on a COMPLETELY different medication which I never even called in about.
THEN I call the pharmacy again and they said «oh I think the Nurse misunderstood. we have it all settled now… Ummmm complete SKETCH! I called the Dr again and she said they told her the incorrect information and hadn’t even faxed in the authorization until TODAY. I called in the script 2 days ago!!!
My Dr’s nurse called them yet again and even they couldn’t tell her some things or when the pre authorization was faxed. she even started getting irritated with them. :/​
Switching to a more capable Walgreens if not then CVS or Costco.
EDIT– I called them again and they said there is some issue going on that they’re working on getting this situated. I will followup when I get a response on this and possibly change my rating. At least something is being done so I will change to a 2 for now.

Photo department is a trash, I needed passport photo for my baby, I was the first in the line, they made wait for the specialist in that so wait like 10mins, when the employee specialist arrived she said that if I have the car seat to take picture because they did not have a way to place baby for picture so I went with my baby on arms back for car seat, and returned with on hand when this «photo specialist» saw again told that if I had a white blanket because she did not have anything and it should be white background by then pass like 25 mins. She did not have the way to take the pic, she could say that at first and do not waste our time.
I end in another Walgreens location at Eldridge/​Briar Forest they kindly took a great picture of my baby, with a white sheet on the cashier table; that simple