T&T Fish and Reef

Ok so I dropped in today here at tnt to see what selection of fish Paul had and boy! He’s got the best looking fish I’ve seen in awhile, the firemouths, the jaguar cichlids, and all the other cichlids were nice, pretty and great looking. I usually am a bit of a distance to drive but man everywhere else I’ve gone, the cichlids don’t look half as good as Paul’s. So the wife and I bought a handsome green terror and a Vieja cichlid. I don’t understand what these other rants are but to me, Paul is decently priced. All the small cichlids are 4 – 10 bucks and anywhere else they would be $ 12.99 and up. All my fish I’ve always bought from him were always alive and well. I’m very passionate in fish keeping and go every week to different stores and now I will be making a trip to t and t every day off!

I dont know what heck other people are talking about. Their livestock is some of the best I have seen around. I have been going there for years. Paul and Q know what they are doing and have helped me solve problems numerous times. Sometimes their prices can be negotiated. I found a lot of stuff online cheaper and he did a price match for me. They have to make a profit too.
Anyway, I recently bought a complete setup for a 90g reef ready tank, stand, hood, lights, skimmer, sump… the whole nine yards. With the price matching he saved me a lot of money. They are very friendly and very knowledgeable. They are honest. I cant believe that someone would say Petco is better… that is an outright lie. Every pet store will have an occasional dead fish. They may be more pricey on some frags, but at least he honors his livestock with his word. If they die and you bring a water sample in he will make it right.
I will always give them my business… sure some things I buy online due to cost savings, but 95% of things I buy from them.
Thanks for the great customer service!

If you MUST buy something, only buy when Paul isn’t in the store — he’s money hungry and quotes higher prices than the rest of the staff. He clearly cares more about making an extra dollar than his customers or animals. Fish are not healthy, if you go in the morning you will see tons of dead fish that died overnight which they didn’t get a chance to remove yet. Corals have green bubble algae growing on them (something you DO NOT want to introduce to your tank)! Will not go back ever again!

So out of the 11 guppies I bought, 8 of them died within 7 – 10 days. Water parameters in the optimal range, ph between 7.2−7.4. My friend Beth came with me and bought some guppies of her own and all odd the fish from this place died. It was suggested I talk to the owner and he couldn’t be any more unhelpful and pretty rude to boot. First he said I need to bring my ph down to 7, but 7.2 isn’t exactly considered a high ph. Plus this happened in 2 different tanks. I even pointed out he only had 2 fish swimming in the tank and other dead guppies in there. He would give me a response for that. Then I also came to ask about plants. At this point he is personally helping every single other customer while I was told to wait, but I’m not giving him the satisfaction of leaving so I wait. Then I ask him about live plants because I’m a beginner and want plants. I have to tell him which ones, he offers no advice. He pushes me to the side and acts like he’s going to check for them. Then a cute young lady behind me in line comes in and says she’s looking for one of the same ones I wanted. So what does Paul do? He goes and gets her plant wraps it up and checks her out. I’m standing halfway between where the plants are and him. Does he come over? Nope! Not even after he sees me. One of his associates sees me and she asks if she can help me. She was super nice, not very knowledgeable in plants, but didn’t try to bs me and pretend either. After checkout he told me that he would give me a discount on my next set of guppies. But he sure as heck refused to give me a credit for the 5 fish that had died over the weekend. This had to be worst customer service experience I’ve ever had and I refuse to ever go back to t&t!
Update #2: All of the guppies have died. Only the guppies from T&T though. I have a lot of other guppies, molly’s and platy’s (also 2 plecos) and everyone else is alive and well. Only the fish from this place died. This also happened to my friend who got guppies the same day. All of hers have died as well, but again… Only the T&T guppies! Obviously it’s not my water when it happened to other people too and none of our other fish are dying. Is there a ZERO star option???

This is my favorite fish store. Very knowledgable and friendly staff. Beautiful display tanks, and healthy fish and coral.

This is where I started my saltwater hobby, and I have got to say they have nice things, and amazing tanks. I always have had great customer service which definitely as a consumer brings me back to buy more. The negatives I would say are a little expensive but then again this hobby is expensive it self, also need to lower the prices on frags from a rack of $ 10 15 $ 20 at least of single head frags depending on the coral. Either way it’s a awesome shop to go to!

Would not rate them with one start if I could help it. Prices here are outrageous. Selections are nothing special. Won’t waste another trip here.

This place is terrible, will not be going back. I religiously shop at fish stores in Houston and wanted to check out something new outside of the 5 places I shop at. ⁴⁄₅ tanks have dead fish, no joke. I saw a black clownfish with brooklynella. Their livestock is easily the most expensive in the Houston area. Their 30 $ frags are as big as other places 4.99 racks. I saw Xenia on sale in the 20 – 30 frag tank (people give this away on craigslist, it’s like a weed).
Bottom line, I left an went across the street to petco which had way better deals an healthier creatures. I don’t see how this place is still open; either it’s customers aren’t aware of other stores or it is just a front for a black market business.

Fish aren’t boring pets, they are quiet and well behaved! I’ve been to a few different stores around town for my fish supplies and I really like T & T! They have a great selection of fish, coral, and everything that goes with salt and fresh water tanks.
What makes this place great is the service. We had a problem where some of our fish died (supplied by another store) and we called T & T. They said to just bring some water in and they would analyze it. FOR FREE. They did just that and told us what was wrong. Our Nitrites were way too high. They said ‘we could sell you a bunch of stuff, but what you need is a massive water change’. I appreciated how they were very helpful and didn’t try and sell us a bunch of stuff that would have made a negligible difference. I have also found that everything I used to buy at Fish Ranch (off of 59) is just a little cheaper at T & T.
As we all know, service is often the difference and here it makes a huge difference!