Schlotzsky’s

I went at 12:30 on a Wednesday and the restaurant was EMPTY. When I went to the register to place my order, things started to fall into place as to why. The cashier appeared to be high on drugs (as others here have mentioned). He stumbled through my order (I had to correct him three times… and all I was ordering was a small original sandwich) and just kind of stared off into space in a daze. When I paid, he forgot to give me my change and seemed completely lost when I brought it up. I decided to let it go – it was only 60 cents due to me. He stumbled off after taking my order and never gave me my cup. I had to reach over the counter to get it.
I went to the restroom to wash my hands and encountered two employees «fooling around»…wow just wow…
Someone in a hoodie (no uniform) delivered my food to me… the chips were wrong but the sandwich was right.
Now I know why this place was empty in the middle of the lunch service time… Sigh…

Ok I’m reviewing the cinnabon they sell at most. Ok, waited in the drive-​thru forever and it was after 1:30pm. This is my third time buying the regular cinnabon from there. And I thought maybe because the time I bought it was why it was rubbery and not taste so fresh like they out it in the microwave or whatever mechanism they use to reheat it. Every last one I’ve eaten from here has been consistently rubbery. I DO NOT recommend buying from here plus they don’t put the time on the box when it was prepared which would lei then know when the hell to throw it out instead they nuke it and sale it to me. My cinnabons at the original one in the Baybrook mall never taste rubbery and they’re always fresh and you know it. Very disappointed, only buy sandwiches from a sandwich shop, well this one in particular.

Blah blah blah, blah blah, blaaaaahhhhhhhh! This place sucks! Not ducks! This place sucks.
If only writing a review for a restaurant you thought was OK could be that easy. Nope!
OK in all seriousness. The guy at the counter was a complete dumbfounded boy. He must have been eating on some fatties before he clocked in. More like reminded me of Helga’s stalker from Hey Arnold (90’s cartoon), breathing heavenly down your throat telling you what he doesn’t know, uh, uh I don’t know nothing.
What’s the special for Thursday? Uh, I don’t know what that is. Uh, we don’t have specials here.
Can you clean off this soda cans? Stares at you like you are stupid and crazy. He doesn’t do it.
Why have a salad named everything it has in the bowl? Can I get the raisin, cranberry, Apple, pecan, and chicken salad.
Oh yeah, I want the artisan flatbread. Hehehehe, uh, but which one?! Dooby here speaking.
The chicken avocado one. Both were dang good.
Come back to the counter to leave.
Look at this delinquent cashier that don’t know nothing; he didn’t even wipe the cans down.
Sir, Mr., looks like the manager. We told that other cashier to wipe these cans down and he didn’t. The Mister goes and wipes them down.
Customer service if you get high as a sky guy will be horrible. He don’t care about nobody, but himself.
The dining area wasn’t clean. Though, mistress ain’t nothing to do in the kitchen I’m going to come up here to make it seem like this restaurant is clean. to wipe the tables down.
Overall the restaurant was dirty and the staff had clueless written all over them.

schlotzkys always good food, can walk from my office, but usually get to go, dining area not kept clean, manager/​owner not terribly friendly either, but the Rastafarian guy normally at the register is very professional and the sandwiches are consistent what what you expect
tried the new flatbreads, was not impressed, will stick to whats good and thats their sandwiches

Great sandwiches… Staff is pleasant and restaurant is clean. Their soups are excellent. It’s close to work so the wait at lunch isn’t so bad.