This is the second time I have visited this office. I think it is very unprofessional to leave patients waiting well over an hour past their appointment just to be taken to the back. I think the doctor is great; but his staff and the organization of the office is poor. I will not be returning…
Helena D.
Classificação do local: 1 Katy, TX
We waited over 2 hrs to see the DR Murra and then ANOTHER hour for him to come in the room and when he did come in the room we were interrupted 2 times by his nurses asking questions about other patients. DR. Did NOT Listen well, I had to repeat to him 3 times as he repeatedly asked me the same question previously!!! He was obviously in this business as a business man rather then for actually caring for patients! I then called the office today to have my info faxed to me for a new Dr and they rudely put me on hold for 20 mins when I called. They also informed me I could not have my info faxed or emailed to me it had to be sent to another Dr. or picked up personally! I informed them I live in Katy FAR From CYFAIR! This office and DR Is a Joke! Very sad!
P. F.
Classificação do local: 1 Houston, TX
The Staff is extremely RUDE and arrogant, there is NOPRIVACY in that Office, that stupid RUDE assistant asked me in front of all other patients«Why are you here», I did not answer, because it is not every body’s business. I did asked for my discharge diagnosis and medical records, that extremely RUDE Assistant called me and snapped at me, that I have to pick up the records, because of privacy, THATIS A JOKE, THEREISNOPRIVACY. She wanted me to go there so she CANATTACKME, that does not work, I reported it to my BCBS insurance.
Diana A.
Classificação do local: 1 Houston, TX
Dr. Murra is kinda rude. It almost seems that he sees you as a client not a patient. One of his medical assistant an older Hispanic lady with the blonde hair in her mid 30s, is always so rude, always. I would not recommend this doctor for people with serious issues. Like mobility issues. He doesn’t prescribe to any of his patients power scooters or wheelchairs. He even told me himself, that he doesn’t prescribe to anyone. Which kind of sounded suspicious. It also seems that he just doesn’t like his job because he and his staff have a hard time dealing with patients. And the wait time is2−4hours. So if you need a power scooter wheelchair for your grandma, anyone, DONTGOTHERE.
Rachel R.
Classificação do local: 1 Cypress, TX
Dr. Murra is my husband’s current Neurologist and we always have a long wait and when we need a refill it takes days to finally get what you need. The staff is rude and unresponsive. On the other hand Dr. Murra is great so what do you do???
Brenda B.
Classificação do local: 1 Houston, TX
We were recommended to Dr. Murra, as my son had no insurance at the time, and he was the only doctor in the area accepting patients w/o insurance. However, that should not equate to «third world» treatment where you sit for hours on end waiting to see him. We’ve had 3 visits thus far and each time we waited well over 2 hours. The straw that broke the camel’s back was the last visit, whererby after a 2.5 hour wait, to find out they mis-placed the blood work. And we were informed we needed blood work before Dr. Murra could see him. Now that my son has insurance, we are currently seeking another doctor.
Brooke C.
Classificação do local: 1 Houston, TX
Avoid. Weekly staff turnover happens for a reason. They are unresponsive, standoffish and unprofessional. They do not focus on patients, and they will put you on hold forever when you try to call. Dr. Murra is thoughtful and intelligent, albeit somewhat lacking in urgency. Neurology is a weird thing and while it is important to diagnose, it’s also important to efficiently address pain management in the near-term while finding out what’s happening with the patient.