Prestige Auto Service-Sales

According to a woman that lives on the property, Tony Chin passed away in 2012 and the business has been closed.

If I could give this place zero stars, I would. This shop came highly recommended from a family friend, so when I bought my 2000 Saab 9 – 5, I expected it to at least work, especially since we were charged a little over market value because of its «excellent condition». (We later found out that we were overcharged by about $ 2000– we should have done our research better, I know)
Tony told us that the car ran perfectly, that it had never had any issues, and yet, it has been in his shop more than it has been on the road. Many repairs failed to solve the problem at all and required return visits. When I took it in because it was leaking oil, Tony replaced a valve cover and told us the leak was fixed. When it continued leaking oil, we called to complain and were told that they «didn’t know you wanted us to fix all the leaks». We finally took the car in to the family mechanic (we went to Tony for the Saab because of his supposed «expertise») and had our repairs done quickly and correctly.
All in all, we ended up spending more than what we paid in repairs for the car that we were told was in near-​perfect condition. This shop is a ripoff – ridiculously overpriced and ineffective.
Do not go here!

I met one of the mechanics on the road when I was checking something on my car and he gave me his card. I ran into a problem where my heater hose blew and Colin the mechanic offered to fix it for me, driving all the way down to my condo at night. It turned out that it was the wrong hose and I had to get it towed to Prestige, and the work was done within the day. When i went to get it, the car seemed to be heating so I had to take it back, but Colin drove to check it out and suspected that it was the thermostat sticking. The next day Colin had fixed the problem for no extra charge and even delivered the car to me. Overall the time and money spent were very comparable to any other mechanic I’ve been to and I plan to get work done here again.

If you drive a Saab you know how hard it is to find an honest & «knowledgeable» mechanic in Houston! I have my Saab 93 Convertible for 4 years now and the baby never miss its annual appointment with the mechanic… I researched, Googled, and asked around for repair shop that truly KNOW (& willing) to work on Saab but to no avail…
Until, I was recommended to Prestige Auto 2.5 years ago by a fellow Saab enthusiast. Tony the owner has been trained and worked on Saab for over 20years, run his business outside his home on Sherwood nestled between an apartment complex & a local Mexican grocery store. You will miss it if you dont slow down and you even will get put off when you see the place closer but dont be coz Tony is HONEST and a good man! The first time they replaced my O2 sensors & few other things that cost around $ 900 (about 10% cheaper than other competitors). Picked it up and the Check Engine light came back up the next day… Had to drop it back off several time but they finally found the fault and fixed it without extra charges. Its frustrating but I know at least my baby is in good hand… This year, its the break/​ABS need attention. I replaced both front struts and tires last year with a mechanic closer to my place, few months later the brake/​ABS started to act up. I brought to Tony and he found out that the other mechanic did not put the wiring back properly, thus screwing up the sensor again, blah blah blah… they got it done and fix other things within 5 hours and only cost less than $ 200! Yeah, the cheapest maintenance costs so far (fingers crossed)… Oh most importantly, Tony HAS the Saab-​specific diagnostic machine, most mechanic DO NOT have it and will not be able to diagnose the problem properly nor reset it warning lights…
So, if you own a Saab and have the time & patience, i would recommend Tony! Otherwise, just get a Japanese or German made car…