Popeye’s Chicken & Biscuit

This is by far the WORST Popeye’s restaurant in Houston. I’ve been to plenty around town so I should know.
I would like to first start this review with asking is Popeye’s selling pigeon or chicken??? The pieces have gotten so incredibly small that I can
not believe it’s chicken! The size of my drumsticks in my 12 piece meal was literally the size of a drummette. The wings were like little pigeon wings!
Not only does this location ALWAYS fail to include a side item I paid for, my last visit the large coleslaw I purchased was half empty when I opened it when I got home.
I paid $ 38 for a 12 piece meal and a gallon of Hawaiian Punch. That is a total rip off for bad service, extra small pieces of chicken and a large side item that was half empty.
I normally travel around by Taxi and could not return this garbage once I got home, but you could best believe had I been able to return this bullsh%t I would have!

This location is much better than the location close by my house!
Food was on-​point and there was no wait when we pulled up through the drive thru window.

The manager in this place needs to do a better job it’s 845 and me and 4 more cars that went through drive through are waiting in parking lot for our food I understand if you might run out of something but all 4 cars waiting for the exact same thing how is that possible why would you stop cooking items to save on your food coast and cook them individually when they r ordered if we have this much time we would of cooked it ourself not go in drive through to feed the babies before bed this is sad while I am writing this 2 more cars were just added to the long line of waiting cars I ve already been waiting for 20 min

Went through drive thru for dinner I ordered a 3 piece tender combo. Got home and it looked like nuggets so damn small and once of my ranch dips had a slice on top of it so I thru it out. No spork for my rice either.

This pathetic place doesn’t even deserve a 1 star rating. This location has the most disrespectful rude GHETTO employees along with TERRIBLE customer service I have ever experienced in my entire life.
My last exp at this horrible location was with an employee name Crystal. She was one of the most rude unprofessional and unworthy of her job people I have ever came in contact with. I had two large orders, one for my household and another one for a neighbor, however both orders would be on the same ticket. As I was giving her my orders, she RUDELY interrupted me and said «haven’t you ordered enough food?, that should be enough chicken»… I could not believe my ears. Not only was that embarrassing and uncalled for, I felt like I was being disrespected as well. My order was large, but I shouldn’t have to explain to CRYSTAL, this order was for two different households! She should’ve just DID HER JOB BY JUST TAKING THE ORDER NO MATTER HOW BIG OR SMALL WITHOUT BEING RUDE, LAZY AND MANIFESTING HER TERRIBLE GHETTO CUSTOMER SERVICE! I asked for the manager who was busy working the drive thru, he never came to the counter to address my issue, so I paid for the food and left. I called several times to report Crystal’s AWFUL service, only to get a recorder, because they NEVER answer the phone at this location.
This was my final straw with this Popeye’s location, as I have experienced terrible service with them on almost every visit. I spend good money as a customer with this franchise, but I won’t EVER spend another dime here again thanks to CRYSTAL and her disgusting customer service. If you want good customer service DON’T visit this location.

If you want to experience bad service this is your go to place!!! I had the unpleasant experience of going to this establishment, unfortunately it got there too late to be able to go inside so I had to go thru the drive thru window. Once I clearly gave the woman my order I got to the window she was missing one of my orders but I didn’t bother asking her I then had to pull out of line to wait for my food. when I did get it I was missing some things from my order so I had to go thru the line again!!! I am a very patient person and I tried to put myself in there shoes but honestly enough was enough! However the customer in the car behind me wasn’t so patient and got so frustrated with the employee that they literally got in to a heated argument using not so kind word. After this experience I will never be going back here and I would never recommend anyone else to go either!